--- title: ADP Retirement Services Reviews meta_title: 'ADP Retirement Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ADP Retirement Services works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 6 scale: '5' date_modified: '2026-06-24' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ADP Retirement Services Reviews **Vendor:** ADP **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About ADP Retirement Services ADP Retirement Services offers comprehensive solutions for retirement plan administration providing employers with the necessary tools and services to establish, manage, and maintain workplace retirement plans in compliance with ERISA regulations. ADP Retirement Services supports plan setup, ongoing administration, employee participation, and regulatory reporting for defined contribution retirement plans. ADP Retirement Services operates within the retirement plan services software and administration category, primarily serving small, mid, and enterprise-sized employers that offer. Its retirement plan solutions are designed to integrate with ADP payroll and human capital management systems, allowing retirement contributions, eligibility tracking, and reporting to align with payroll data and employee records. At its core, ADP Retirement Services helps businesses manage the operational and administrative responsibilities associated with retirement plans such as 401(k), 403(b), and pooled employer plans (PEPs). Key functions include plan recordkeeping, contribution processing, nondiscrimination testing, participant disclosures, and support for regulatory requirements under ERISA and the Internal Revenue Code. Employers use the ADP platform to reduce manual processes, maintain compliance, and provide employees with access to essential retirement savings tools. ADP’s retirement solutions are commonly used by business owners, HR professionals, finance teams, and benefits administrators who need a structured approach to managing retirement plans while coordinating with payroll cycles and workforce data. Employees enjoy easy access to their company’s retirement plan through a mobile app or desktop device. Both options allow them to enroll, set contribution rates, choose investment options, and monitor account balances. Key capabilities of ADP Retirement Services include: - Plan administration and recordkeeping: This includes tracking contributions, automated money movement, determining eligibility, managing vesting schedules, and monitoring participant activity. - Payroll integration: This features enables employee and employer contributions to be calculated and processed directly from payroll data. - Regulatory and compliance support: This includes nondiscrimination testing, certain government filings, and required employee disclosures. - Participant access and education tools: These tools facilitate enrollment, allow for contribution changes, and provide ongoing account monitoring. - Scalability: Our services are adaptable, supporting employers from very small businesses to larger, multi-location organizations. Overall, ADP Retirement Services serves as an end-to-end retirement plan administration platform that connects payroll, compliance, and participant management into a single operational framework. It is used by organizations that need a structured, compliant approach to offering and maintaining necessary retirement benefits for their workforce. M-875533-2026-01-28 ## ADP Retirement Services Reviews ### 1. User-Friendly and Cost-Effective 401k Management **Rating:** 4.0/5.0 stars **Reviewed by:** Brenda H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about ADP Retirement Services?** I find ADP Retirement Services to be pretty user-friendly and affordable, as they seemed to be cheaper and didn't have hidden fees like our previous provider. I appreciate their responsiveness through email and the chat feature, which has been very helpful and quick in addressing my questions, such as guiding me through steps to change an employee address. Additionally, ADP's expertise is valuable, as the helpful staff over the phone guided me on using the website effectively, allowing me to seamlessly enter payroll contributions and update employee information. **What do you dislike about ADP Retirement Services?** I do not have anything negative to say about them at this time **What problems is ADP Retirement Services solving and how is that benefiting you?** ADP Retirement Services helps us reduce admin service fees and is user-friendly for entering payroll contributions. **Official Response from The Retirement Services Team:** > Hi Brenda! Thank you for your feedback! We're pleased to hear your feedback on our user-friendly and affordable approach, as well as our responsive support through email and chat. We're committed to providing transparent and helpful service, and we're glad to hear that you've had a positive experience with us. ### 2. Amazing Customer Service That Helped Us Reorganize Our Account **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about ADP Retirement Services?** Customer service has been amazing with helping us reorganize our account **What do you dislike about ADP Retirement Services?** no complaints, all has been managed effectively. Website could be a bit more user friendsly **What problems is ADP Retirement Services solving and how is that benefiting you?** Integration with our payroll provider and cleanup after employee let go **Official Response from The Retirement Services Team:** > We're thrilled to hear that our customer service team was able to assist you in reorganizing your account. We appreciate your feedback about the website and will take it into consideration for future improvements. ### 3. ADP Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kathi F. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about ADP Retirement Services?** online easy access, easy to navigate site. Allows employess to also see and track their contributions. **What do you dislike about ADP Retirement Services?** The process something such as swiching bank accounts can take days. If I am not mistaken its 2023 and to "fax" paperwork rather than uploading it somewhere, or even entering it myself should be an option. **Recommendations to others considering ADP Retirement Services:** I cant compare it to another service being that this is the only one we have used. **What problems is ADP Retirement Services solving and how is that benefiting you?** its providing a service for our employees future. Keeping track of the employees contributions ### 4. Adequate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2022 **Describe the project or task ADP Retirement Services helped with:** My company offered 401k is through ADP retirement services. Make sure to remember to invest the money that goes directly from your paycheck into the 401k. It's super easy to set up once you know how to do it. **What do you like best about ADP Retirement Services?** How it's all automatic when it's set up. **What do you dislike about ADP Retirement Services?** The most frustrating part was that I didn't figure out that I was not investing any of my money. No one had explained how it works and I was too naive to even know what I didn't know **Recommendations to others considering ADP Retirement Services:** Ask questions and make sure you fully understand each step **What problems is ADP Retirement Services solving and how is that benefiting you?** The main problem solved is that I can consistently and automatically invest in my retirement with any day to day effort ### 5. Very easy to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2022 **Describe the project or task ADP Retirement Services helped with:** With CA's law requiring all businesses to offer a retirement vehicle, we turned to ADP for help. The setup process was very simple, and our employees have been ecstatic with the move. **What do you like best about ADP Retirement Services?** Ease of use. It is straightforward to use. **What do you dislike about ADP Retirement Services?** Possibly a limited number of portfolio's. **What problems is ADP Retirement Services solving and how is that benefiting you?** It helped our company stay compliant with CA law. ### 6. Easy to Administer 401k Plan **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia S. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2021 **Describe the project or task ADP Retirement Services helped with:** Provided the 401k plan to a 900 associate company, Implementation was smooth, communication was great. **What do you like best about ADP Retirement Services?** The support was amazing, knowledgeable advisere **What do you dislike about ADP Retirement Services?** Nothing, the transition went smoothly. No issues **What problems is ADP Retirement Services solving and how is that benefiting you?** Easy transition - [View ADP Retirement Services pricing details and edition comparison](https://www.g2.com/products/adp-adp-retirement-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+18%3A48%3A57+-0500&secure%5Bsession_id%5D=766401b8-f900-4d62-a34d-1b96c3a786d0&secure%5Btoken%5D=f1c71dc1d20f87f9fdb4c617669af6fb6c5d88779b6a5903b76d454a7e42ec98&format=llm_user) ## ADP Retirement Services Features **Platform Content** - Education Tools - Mobile Tools - Content Library **Onboarding** - Administrators - Employees **Platform Basics** - Program Management - Interoperability - Performance **Dashboard** - Balances - Investments - Personal Information **Platform Additional Functionality** - Services - Employee Portal - Education **Compliance** - IRS - Tax Benefits **Platform Data** - Dashboard & Reporting - Visualization - Platform Search - Alerts and Notifications **Administration** - Monitoring - Reporting ## Top ADP Retirement Services Alternatives - [Guideline](https://www.g2.com/products/guideline/reviews) - 4.5/5.0 (1,155 reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - 4.3/5.0 (547 reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,390 reviews)