![Elisabet H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisabet H.")
EH

Elisabet H.

Manager, Demand Generation

Computer Software

Mid-Market (51-1000 emp.)

2/13/2019

"Customer Service is Unmatchable"

5/5

What do you like best about Adobe Marketo Measure (formerly Bizible)?

Onboarding and Support for this tool is incredible. The transition to a more complex version was daunting, but there was always support along the way, who are happy to help at the drop of a hat. Our customer success manager Graeme Truschel is the most patient and supportive person I have dealt with from an external company. He genuinely wants his customers to be successful.

The multi-touch attribution models are amazing. Coming from a strictly First Touch or Last Touch reporting method to multiple out-of-the-box reporting models is a dream. Review collected by and hosted on G2.com.

What do you dislike about Adobe Marketo Measure (formerly Bizible)?

The current app dashboard doesn’t have as much functionality as I would like, but I hear that we can expect some updates. When reporting on online hosted Content with various URLs it does require Bucketed Fields in Salesforce, which has its limitations. Review collected by and hosted on G2.com.

What problems is Adobe Marketo Measure (formerly Bizible) solving and how is that benefiting you?

We now have insight into the effectiveness of offline and online campaigns. Whether it be marketing driven campaigns, or sourced completely by our sales team. A large part of the budget goes to events, we can now answer the question about whether or not we should be sponsoring. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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