Adobe Journey Optimizer Pricing Overview
Adobe Journey Optimizer at a glance
Adobe provides flexible pricing options tailored around customer use cases and needs. Please reach out to Adobe Sales to determine which packaging and pricing options are best suited for your organization.
| Name | Price | Features |
|---|---|---|
| Select | Contact Us | The essential tools for orchestrating and delivering connected customer journeys — including one-to-one moments — across channels, apps, devices, or screens.
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| Prime | Contact Us | Everything the Select package offers — plus expanded journey management and real-time segmentation capabilities designed to reach growing audiences with greater speed and accuracy.
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| Ultimate | Contact Us | The most powerful enterprise journey management package that adds advanced road-mapping features, such as offer decisioning and more AI-powered tools — all in a single solution.
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Adobe Journey Optimizer pricing & plans
Contact Adobe for more information on pricing.
Pricing information was last updated on February 19, 2025Top Rated Adobe Journey Optimizer Alternatives
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Adobe Journey Optimizer Pricing Reviews
The advance personalization that i can provide to every costumer, tailored for the client based on the data we have Review collected by and hosted on G2.com.
learning curve, high prices and depends on Adobe experience platform. Review collected by and hosted on G2.com.
The platform isn't just reactive like some others in the space. It's also anticipatory and delivers tailored messaging, through the right medium (text, email, etc) with exceptional timing. This is particularly helpful if you're juggling various touchpoints along the customer journeys for a broad audience. Bringing a personalized CX to audiences at scale was made much easier by using AJO. Review collected by and hosted on G2.com.
For SMB applications, it's a bit overkill. At the price point, it may not be the most reasonable for SMB/MM use cases. The real benefit of the platform is scale, and in those situations, that benefit doesn't really apply. Review collected by and hosted on G2.com.
