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14 Adobe Customer Journey Analytics Reviews

3.9 out of 5
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Adobe Customer Journey Analytics Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Adobe Customer Journey AnalyticsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Consulting
CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Customer Journey Analytics?

The drag and drop interface is highly advantageous. This feature is not common on other platforms.

Unification of all data to a single profile. Review collected by and hosted on G2.com.

What do you dislike about Adobe Customer Journey Analytics?

Not compatible on all devices. There needs to be a structured list of compatible devices. Review collected by and hosted on G2.com.

Verified User in Cosmetics
IC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Customer Journey Analytics?

The visuals are top-notch, and it’s highly customizable, making it great for teams that want detailed insights tailored to their needs. Review collected by and hosted on G2.com.

What do you dislike about Adobe Customer Journey Analytics?

The tool is to expensive, setting it up is complex and the learning curve is to steep. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Customer Journey Analytics?

I like how easy it is to navigate the platform. Review collected by and hosted on G2.com.

What do you dislike about Adobe Customer Journey Analytics?

There is nothing that I dislike about Adobe Customer Journey Analytics. Review collected by and hosted on G2.com.

WC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Adobe Customer Journey Analytics?

CJA i s easy and intuitive, for those familiar with adobe analytics the learning curve is not steep Review collected by and hosted on G2.com.

What do you dislike about Adobe Customer Journey Analytics?

Maybe it's disabled by my organisation but i couldn't find functions to hide my workspaces from the broader search. any user who has the link seem to be able to view those spaces. Review collected by and hosted on G2.com.