The best thing about Adobe Commerce is its customization options, since we can tailor it to our needs and make changes based on what we require. Review collected by and hosted on G2.com.

It’s a bit more difficult to navigate than some other competitors. Review collected by and hosted on G2.com.

Easy to use & plenty of resources to train new employees or brush up on skills as an existing employee. Training courses are very helpful & each adobe team member is beneficial to have. Review collected by and hosted on G2.com.

Haven’t experienced many downsides aside from the fact that the adobe suite is so huge & I would love to use all of it for our business, but it’s expensive. Also need help to optimize our pre existing contract. Review collected by and hosted on G2.com.

I've been using Adobe Commerce (formerly Magento Commerce) for 12 years to develop fast-loading, secure, highly customizable ecommerce websites. I appreciate its possibilities for customization, like developing pricing algorithms for the jewelry industry and tweaking the checkout flow. I value the coding standards, layouts, and dependency injections on the tech side. The open-source nature, full customizations, no hidden costs, self-hosting, future-proofing, and a huge supporting community are great for business. I've mainly utilized configurable products as they suit most cases of product configurations. Additionally, inventory management, stock management, ease of use, external third-party integrations, and API support are noteworthy. Also, the initial setup was very easy for me. Review collected by and hosted on G2.com.

The Knockout JS is very time-consuming and tedious to write. Even though I have expertise with it, many of my teammates struggle with it. Review collected by and hosted on G2.com.

The most helpful thing about Adobe Commerce is the ease it takes to use it Review collected by and hosted on G2.com.

What I dislike about Adobe Commerce is the speed of certain customer services that take time out of my day to fix. Review collected by and hosted on G2.com.

feed most of the e-commerce industry needs with features and functions, but overall consider is good for both headless and out of box. A lot of improvement every year as well. Review collected by and hosted on G2.com.

Hard to customized the features with our dev team’s support, some of the new thing on store front required dev code change instead of can be an easy turn on and off Review collected by and hosted on G2.com.

I like that Adobe Commerce allows for customization to best fit business needs and has functions like AI logic to recommend products to customers while shopping. Review collected by and hosted on G2.com.

I feel we are sometimes limited by our own business needs and we often require the need for our development agency to build custom code for us rather than being fully self sufficient. Review collected by and hosted on G2.com.

I like that Adobe Commerce is easy to adjust, customize, and integrate. The platform also makes it straightforward to manage volume and product specifics tailored to client needs and their markets. Additionally, the initial setup was easy, and I appreciate the extra features that come out of the box compared to Adobe Magento Open Source. Review collected by and hosted on G2.com.

I have issues with the synchronization of photos, especially with large photos like 360-degree photos. Review collected by and hosted on G2.com.

What I appreciate most about Adobe Commerce is its flexibility, scalability, and robust e-commerce capabilities. These qualities allow businesses to completely tailor and expand their online stores to meet their unique needs. Review collected by and hosted on G2.com.

What I dislike about Adobe Commerce is that it can be complex and resource-heavy, requiring skilled developers and strong hosting. Setting up, customizing, and maintaining it can be time-consuming and costly, especially for small businesses. Review collected by and hosted on G2.com.

I like Adobe Commerce for its deep customization options and the support from the developer ecosystem. I also find it valuable for personalizing shopping experiences and improving conversion and customer experience. Review collected by and hosted on G2.com.

The system is too complex to manage, performance can become an issue, and upgrades and maintenance are painful. The initial setup was not particularly easy. Review collected by and hosted on G2.com.

I find Adobe Commerce incredibly useful as my one-stop shop. It allows me to manage products and run marketing and promotional campaigns all from a single platform, integrating seamlessly with our existing ERP systems. This integration is particularly beneficial because it offers the flexibility to pull data from the ERP and perform analytics on it, simplifying the management process. What I especially appreciate is the minimal learning curve associated with Adobe Commerce. Even new team members who have no prior experience can get up to speed quickly, which enhances overall efficiency. The platform solves the problem of having disparate systems by centralizing access to data, allowing me to handle everything in one place, making operations much more streamlined. Additionally, the fact that it helps in consolidating various functionalities into one interface is invaluable for saving time and aligning team efforts. Review collected by and hosted on G2.com.

I find the customer support process quite slow and inefficient. When I encounter a problem that is specific to the platform, contacting customer support and then waiting for their response tends to consume a lot of time. This can be quite frustrating as it delays the resolution of critical issues. It would be beneficial to have a more expedient solution, like a live AI agent that could provide immediate assistance and fix problems promptly. Review collected by and hosted on G2.com.