Verified User in Consulting
IC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Adobe Commer Gives Our Work a Competitive Edge"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Adobe Commer gives our work an edge that others do not give. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

There are lots to learn but it is usually worth the while. The more known the better the work output. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Highly Flexible and Customizable, but Back-End Changes Can Be Complex"
3/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

It is extremely flexible and customizable. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

It can be complicated to make changes to the back-end and interface and often requires experienced developer. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Versatile and Powerful—So Much You Can Achieve"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Versitility of what can be achieved and how Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Too many options sometimes and in different places Review collected by and hosted on G2.com.

Amol  K.
AK
Amol K.
Channel Partner
"Accurate Market Analysis, Easy to Use"
4.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I love the impressive accuracy of Adobe Commerce (formerly Magento Commerce), which stands out as the feature I appreciate the most. This high level of accuracy significantly enhances my data analysis tasks, especially when analyzing market trends. The system's user-friendliness also adds to the overall positive experience, making it easy to use and understand, which is crucial for efficient workflow. These aspects make Adobe Commerce a reliable tool in my work, and I confidently recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

accuracy Review collected by and hosted on G2.com.

engleang s.
ES
engleang s.
Sr. Digital Business Manager
Small-Business (50 or fewer emp.)
"Highly Customizable, But Steep Learning Curve and Setup Challenges"
3/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Great dynamic configuration and able to customize. Rich features both admin and store front of the website and has a lot of theme available to setup or purchase Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Slow and need advance knowledge of e-commerce. Hard to getting start and required large infrastructure. Dififcult to getting start if your business is small Review collected by and hosted on G2.com.

GC
Gary C.
Online Marketing Manager
Mid-Market (51-1000 emp.)
"Good base, platform offering continues to evolve, support can be slow"
3.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

The broad base of the cloud platform offering is varied and there is a large plugin community to draw from. Functionality like CMS is relatively east to use for nontechnical team members but limited to Abobe's stock front end or similar templates. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Adobe's support can be slow and unhelpful, sometimes taking months and resulting in no conclusive resolution. Achieving good eCommerce website performance takes specific technical knowledge, and requires customization. Review collected by and hosted on G2.com.

Emil S.
ES
Emil S.
Adobe Commerce / Magento Solutions Architect
Enterprise (> 1000 emp.)
"Excellent for enterprise customers or customers that require lots of custom features"
4/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Adobe Commerce is very customizable and extensible. It has a very rich out of box feature set. Any feature can be modified. The framework is also extensible for brand new features. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

The move to get away from open source is now concerning. Adobe Commerce as a hosted solution will become less customizable and extensible as in the future only API wrapping utilities can be used to update core functionality. I believe long term this will result in lost market share for Adobe Commerce. Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Seemless, easy to navigate"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

I like it's comprehensiveness and customization. It greatly helped me in my business for marketing and management. I also liked that it smoothly blended with my Adobe Cloud which is my go to especially Adobe Premiere, Adobe After Affects, Adobe Illustrator and others. I find Magneto now Adobe Commerce better at any marketing software than Google's. No beef, it's just better. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

For beginners, it requires a bit of technial experience, I didn't have much trouble because I have experience with Google's GA4, Analytics and Ads and all. So for me technical was not an issue. The other thing iss Adobe is quite on the expensive side especially for Startups and students and small businesses. Once they're in order, however, it's the best thing that can happen to you in Industry Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Robust and Scalable Commerce Platform for Enterprise Needs"
5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Adobe Commerce offers exceptional flexibility and scalability, making it ideal for mid to large enterprises. The modular architecture allows for custom development, while the extensive API support enables seamless third-party integrations. The admin panel is intuitive, and the built-in B2B features save a lot of development effort. With Adobe’s cloud infrastructure and security, performance and uptime are consistently reliable. The ecosystem of extensions and the support from the community are also major advantages. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Adobe Commerce has a steep learning curve, especially for new developers. Setting up and maintaining the platform can be complex without experienced resources. The licensing and infrastructure costs are relatively high compared to open-source or SaaS alternatives, which may not be ideal for small businesses. Additionally, frequent updates sometimes require heavy regression testing, which can increase development time and cost. Review collected by and hosted on G2.com.

Verified User in Automotive
IA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Catalog, Company Account & Requisition List: Everything clearly in one place"
4.5/5
What do you like best about Adobe Commerce (formerly Magento Commerce)?

Adobe Commerce has catalogs, company accounts, and requisition lists that could be very helpful for a B2B webshop. I find such features very important. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

Adobe Commerce does not yet have the ability to identify users from the company account by email address like other B2B webshop systems I have worked with. Review collected by and hosted on G2.com.