--- title: Adobe Commerce (formerly Magento Commerce) Reviews meta\_title: 'Adobe Commerce (formerly Magento Commerce) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 623 reviews by the users' company size, role or industry to find out how Adobe Commerce (formerly Magento Commerce) works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 623 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Adobe Commerce (formerly Magento Commerce) Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly. [(45 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102691&qs=pros-and-cons#reviews) Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility. [(43 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102759&qs=pros-and-cons#reviews) Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity. [(42 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102645&qs=pros-and-cons#reviews) Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores. [(41 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103226&qs=pros-and-cons#reviews) Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions. [(35 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103763&qs=pros-and-cons#reviews) Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce. [(30 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103364&qs=pros-and-cons#reviews) Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage. [(27 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103911&qs=pros-and-cons#reviews) Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve. [(25 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103665&qs=pros-and-cons#reviews) Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support. [(24 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102840&qs=pros-and-cons#reviews) Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations. [(21 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103163&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Adobe Commerce (formerly Magento Commerce) ##### 1. Features Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly. [ See 45 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102691&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ![Yashraj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yashraj G.") YG Yashraj G. Mid-Market (51-1000 emp.) 5.0/5 "Enterprise Flexibility with Steep Learning Curve" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce (formerly Magento Commerce) for its enterprise-grade flexibility and scalability, which really helps in managing enterprise-leve ##### 2. Customizability Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility. [ See 43 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102759&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you like about Adobe Commerce (formerly Magento Commerce)? It's highly customizable. I love that you can easily create multiple stores and manage it all differently. it's also fast to set up new stores and hav ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ##### 3. Customization Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity. [ See 42 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102645&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you like about Adobe Commerce (formerly Magento Commerce)? It's highly customizable. I love that you can easily create multiple stores and manage it all differently. it's also fast to set up new stores and hav ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ##### 4. Flexibility Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores. [ See 41 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103226&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ![Manraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manraj S.") MS Manraj S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Customization and Scalability for Growing Businesses" What do you like about Adobe Commerce (formerly Magento Commerce)? I must say that Adobe Commerce is an exceptional tool because of not only its customization abilities but also its flexibility and scalability for my ##### 5. Integrations Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions. [ See 35 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103763&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi KN Khusrav N. 4.5/5 "Highly Customizable for Growing E-Commerce Needs" What do you like about Adobe Commerce (formerly Magento Commerce)? I love the extensive customization and the ability to tailor the site to my specific brand needs. Customization allows us to automate complex workflow ### 5 Cons or Disadvantages of Adobe Commerce (formerly Magento Commerce) ##### 1. Learning Curve Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce. [ See 30 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103364&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you dislike about Adobe Commerce (formerly Magento Commerce)? It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ##### 2. Developer Dependency Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage. [ See 27 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103911&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you dislike about Adobe Commerce (formerly Magento Commerce)? It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ##### 3. Complexity Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve. [ See 25 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you dislike about Adobe Commerce (formerly Magento Commerce)? It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ##### 4. Complex Setup Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support. [ See 24 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102840&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ![Yash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yash S.") YS Yash S. 4.5/5 "Powerful B2B Platform with Robust Customization" What do you dislike about Adobe Commerce (formerly Magento Commerce)? While Adobe Commerce is a powerhouse for enterprise-level operations, it definitely isn't without its 'heavy' parts. Even with the agility of tools li ##### 5. Slow Performance Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations. [ See 21 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103163&qs=pros-and-cons#reviews) See Related User Reviews KN Khusrav N. 4.5/5 "Highly Customizable for Growing E-Commerce Needs" What do you dislike about Adobe Commerce (formerly Magento Commerce)? The backend interface can feel cluttered and slow when managing a very large number of product attributes. I'd like more built-in automation for SEO m ![Zoi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoi P.") ZP Zoi P. 3.5/5 "Comprehensive Product Management, Lacks Frontend Efficiency" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I don't like the frontend configuration. PageBuilder is very limited and slow. ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Mid-Market (51-1000 emp.) 6/21/2024 "Excellent Customization & Integration Capabilities" 4.5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? The best thing about Adobe Commerce is its customization options, since we can tailor it to our needs and make changes based on what we require. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? It’s a bit more difficult to navigate than some other competitors. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Using Adobe Commerce, we’re able to offer our clients a highly personalized and secure online shopping experience. The platform’s advanced customization capabilities let us build exclusive portals where clients can log in and access items specifically tailored to their preferences. Review collected by and hosted on G2.com. Show More 6/1/2026 Current UserValidated ReviewerSource: Organic ![Erin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin E.") EE Erin E. Ecommerce Manager Small-Business (50 or fewer emp.) 4/21/2026 "Easy to Use, Helpful Training Resources for Teams" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? Easy to use & plenty of resources to train new employees or brush up on skills as an existing employee. Training courses are very helpful & each adobe team member is beneficial to have. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? Haven’t experienced many downsides aside from the fact that the adobe suite is so huge & I would love to use all of it for our business, but it’s expensive. Also need help to optimize our pre existing contract. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Creating a shopping experience for customers to check out their office coffee order seamlessly. Customers have good feedback that site is updated & modern. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Namrata V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Namrata V.") NV Namrata V. 1/1/2026 "Highly Customizable and Integrative E-commerce Tool" 5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I've been using Adobe Commerce (formerly Magento Commerce) for 12 years to develop fast-loading, secure, highly customizable ecommerce websites. I appreciate its possibilities for customization, like developing pricing algorithms for the jewelry industry and tweaking the checkout flow. I value the coding standards, layouts, and dependency injections on the tech side. The open-source nature, full customizations, no hidden costs, self-hosting, future-proofing, and a huge supporting community are great for business. I've mainly utilized configurable products as they suit most cases of product configurations. Additionally, inventory management, stock management, ease of use, external third-party integrations, and API support are noteworthy. Also, the initial setup was very easy for me. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? The Knockout JS is very time-consuming and tedious to write. Even though I have expertise with it, many of my teammates struggle with it. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? I use Adobe Commerce for its robust customization, allowing specific tweaks like pricing algorithms. It enhances projects with strong inventory management, third-party integrations, and API support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Troi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Troi S.") TS Troi S. Assistant Designer - Polo Ralph Lauren Intimates and Loungewear Small-Business (50 or fewer emp.) 7/5/2026 "Easy to Use, but Customer Service Can Be Slow" 3.5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? The most helpful thing about Adobe Commerce is the ease it takes to use it Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? What I dislike about Adobe Commerce is the speed of certain customer services that take time out of my day to fix. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe commerce is solving the issue of no middle ground when it comes to corporate responsibility and artistic integrity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Clora Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clora Z.") CZ Clora Z. Small-Business (50 or fewer emp.) 4/20/2026 "Meets Most E-Commerce Needs, but Customization Can Be Tricky" 3.5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? feed most of the e-commerce industry needs with features and functions, but overall consider is good for both headless and out of box. A lot of improvement every year as well. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? Hard to customized the features with our dev team’s support, some of the new thing on store front required dev code change instead of can be an easy turn on and off Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Friends capture is the one we lately turn on, and we also did entire platform migration.both are kind of smooth and easy to be launched, it is helping the business Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Ramsey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramsey M.") RM Ramsey M. Enterprise (\> 1000 emp.) 4/21/2026 "Senior Digital Marketing Specialist" 3/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I like that Adobe Commerce allows for customization to best fit business needs and has functions like AI logic to recommend products to customers while shopping. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? I feel we are sometimes limited by our own business needs and we often require the need for our development agency to build custom code for us rather than being fully self sufficient. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce provides our customers 24/7 access to self purchase for their office spaces, manage their account dashboards and more while encouraging cross sell upsell opportunities and increasing average order value Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Michał S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michał S.") MS Michał S. Delivery Manager Mid-Market (51-1000 emp.) 4/20/2026 "Easy Customization, Minor Sync Issues" 4.5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I like that Adobe Commerce is easy to adjust, customize, and integrate. The platform also makes it straightforward to manage volume and product specifics tailored to client needs and their markets. Additionally, the initial setup was easy, and I appreciate the extra features that come out of the box compared to Adobe Magento Open Source. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? I have issues with the synchronization of photos, especially with large photos like 360-degree photos. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce helps manage volume and product specifics tailored to client needs, making it easy to adjust, customize, and integrate. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Tanishk C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanishk C.") TC Tanishk C. Student Sports Small-Business (50 or fewer emp.) 12/9/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Unmatched Flexibility and Scalability for E-Commerce Success" 4.5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? What I appreciate most about Adobe Commerce is its flexibility, scalability, and robust e-commerce capabilities. These qualities allow businesses to completely tailor and expand their online stores to meet their unique needs. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? What I dislike about Adobe Commerce is that it can be complex and resource-heavy, requiring skilled developers and strong hosting. Setting up, customizing, and maintaining it can be time-consuming and costly, especially for small businesses. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce (formerly Magento Commerce) addresses several major challenges in running an e-commerce business. It simplifies managing large product catalogs, handling multiple stores or languages, and supporting both B2B and B2C workflows. Integration with payment gateways, shipping services, and marketing tools further streamlines operations, reducing manual effort and errors. Its flexibility allows businesses to customize the storefront, checkout, and customer experience to suit specific needs, which is particularly helpful for brands with unique requirements. For me, the biggest benefit is that it enables efficient scaling of my online business—I can sell globally, manage multiple stores from a single admin panel, and offer personalized experiences to customers without switching platforms. Additionally, built-in SEO and marketing features help increase visibility and drive sales, making it a comprehensive solution for growing an e-commerce business while maintaining operational control and efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![BRAYLON W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BRAYLON W.") BW BRAYLON W. Military Military Small-Business (50 or fewer emp.) 5/12/2026 "Deep Customization, But Complex to Manage" 5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its deep customization options and the support from the developer ecosystem. I also find it valuable for personalizing shopping experiences and improving conversion and customer experience. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? The system is too complex to manage, performance can become an issue, and upgrades and maintenance are painful. The initial setup was not particularly easy. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? I use Adobe Commerce to create customized shopping experiences, improving conversion rates and enhancing customer experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SD Suviraj D. 12/4/2025 "One-Stop Shop with Smooth Learning Curve, Needs Faster Support" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce incredibly useful as my one-stop shop. It allows me to manage products and run marketing and promotional campaigns all from a single platform, integrating seamlessly with our existing ERP systems. This integration is particularly beneficial because it offers the flexibility to pull data from the ERP and perform analytics on it, simplifying the management process. What I especially appreciate is the minimal learning curve associated with Adobe Commerce. Even new team members who have no prior experience can get up to speed quickly, which enhances overall efficiency. The platform solves the problem of having disparate systems by centralizing access to data, allowing me to handle everything in one place, making operations much more streamlined. Additionally, the fact that it helps in consolidating various functionalities into one interface is invaluable for saving time and aligning team efforts. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find the customer support process quite slow and inefficient. When I encounter a problem that is specific to the platform, contacting customer support and then waiting for their response tends to consume a lot of time. This can be quite frustrating as it delays the resolution of critical issues. It would be beneficial to have a more expedient solution, like a live AI agent that could provide immediate assistance and fix problems promptly. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce centralizes our operations into a single platform, providing access to all data and simplifying management of products, marketing, and ERP integrations. It resolves the issue of disparate systems and eases new team member onboarding without a steep learning curve. Review collected by and hosted on G2.com. 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