--- title: Adobe Commerce (formerly Magento Commerce) Reviews meta\_title: 'Adobe Commerce (formerly Magento Commerce) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 623 reviews by the users' company size, role or industry to find out how Adobe Commerce (formerly Magento Commerce) works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 623 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Adobe Commerce (formerly Magento Commerce) Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly. [(45 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102691&qs=pros-and-cons#reviews) Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility. [(43 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102759&qs=pros-and-cons#reviews) Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity. [(42 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102645&qs=pros-and-cons#reviews) Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores. [(41 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103226&qs=pros-and-cons#reviews) Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions. [(35 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103763&qs=pros-and-cons#reviews) Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce. [(30 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103364&qs=pros-and-cons#reviews) Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage. [(27 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103911&qs=pros-and-cons#reviews) Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve. [(25 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103665&qs=pros-and-cons#reviews) Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support. [(24 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102840&qs=pros-and-cons#reviews) Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations. [(21 mentions)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103163&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Adobe Commerce (formerly Magento Commerce) ##### 1. Features Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly. [ See 45 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102691&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ![Yashraj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yashraj G.") YG Yashraj G. Mid-Market (51-1000 emp.) 5.0/5 "Enterprise Flexibility with Steep Learning Curve" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce (formerly Magento Commerce) for its enterprise-grade flexibility and scalability, which really helps in managing enterprise-leve ##### 2. Customizability Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility. [ See 43 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102759&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you like about Adobe Commerce (formerly Magento Commerce)? It's highly customizable. I love that you can easily create multiple stores and manage it all differently. it's also fast to set up new stores and hav ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ##### 3. Customization Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity. [ See 42 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102645&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you like about Adobe Commerce (formerly Magento Commerce)? It's highly customizable. I love that you can easily create multiple stores and manage it all differently. it's also fast to set up new stores and hav ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ##### 4. Flexibility Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores. [ See 41 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103226&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi ![Manraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manraj S.") MS Manraj S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Customization and Scalability for Growing Businesses" What do you like about Adobe Commerce (formerly Magento Commerce)? I must say that Adobe Commerce is an exceptional tool because of not only its customization abilities but also its flexibility and scalability for my ##### 5. Integrations Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions. [ See 35 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103763&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you like about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, gi KN Khusrav N. 4.5/5 "Highly Customizable for Growing E-Commerce Needs" What do you like about Adobe Commerce (formerly Magento Commerce)? I love the extensive customization and the ability to tailor the site to my specific brand needs. Customization allows us to automate complex workflow ### 5 Cons or Disadvantages of Adobe Commerce (formerly Magento Commerce) ##### 1. Learning Curve Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce. [ See 30 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103364&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you dislike about Adobe Commerce (formerly Magento Commerce)? It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ##### 2. Developer Dependency Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage. [ See 27 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103911&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you dislike about Adobe Commerce (formerly Magento Commerce)? It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ##### 3. Complexity Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve. [ See 25 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103665&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Adobe commerce" What do you dislike about Adobe Commerce (formerly Magento Commerce)? It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ##### 4. Complex Setup Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support. [ See 24 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1102840&qs=pros-and-cons#reviews) See Related User Reviews ![Ansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh R.") AR Ansh R. Mid-Market (51-1000 emp.) 4.0/5 "Flexible and Scalable, Yet Costly and Complex" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The in ![Yash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yash S.") YS Yash S. 4.5/5 "Powerful B2B Platform with Robust Customization" What do you dislike about Adobe Commerce (formerly Magento Commerce)? While Adobe Commerce is a powerhouse for enterprise-level operations, it definitely isn't without its 'heavy' parts. Even with the agility of tools li ##### 5. Slow Performance Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations. [ See 21 mentions ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?filters%5Bsentiment_snippet%5D=1103163&qs=pros-and-cons#reviews) See Related User Reviews KN Khusrav N. 4.5/5 "Highly Customizable for Growing E-Commerce Needs" What do you dislike about Adobe Commerce (formerly Magento Commerce)? The backend interface can feel cluttered and slow when managing a very large number of product attributes. I'd like more built-in automation for SEO m ![Zoi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoi P.") ZP Zoi P. 3.5/5 "Comprehensive Product Management, Lacks Frontend Efficiency" What do you dislike about Adobe Commerce (formerly Magento Commerce)? I don't like the frontend configuration. PageBuilder is very limited and slow. ![Ansh .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ansh .") A Ansh . 1/31/2026 "Powerful for Large-Scale E-Commerce but Costly" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I love the total flexibility of Adobe Commerce, as it allows me to customize every part of the checkout and product pages to match our brand. The Page Builder is fantastic since it enables our marketing team to update the site without requiring a developer every time. I find the native B2B features incredibly helpful for handling bulk orders. The multi-store management is a huge advantage, making it much easier to run different sites for different countries from one dashboard. The reporting tools are genuinely useful, providing deep insights into sales and customers without the need for extra plugins. These features save us time and money, making the business scalable and allowing us to grow our sales and add new countries without overwhelming the tech side. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? The cost is the biggest issue- it's very expensive once you add up licensing and developer fees. Also, the admin panel can be slow and feels a bit outdated. I'd suggest making the interface more modern and 'snappy'. It also needs a simpler setup process because right now, you need a technical expert for even basic changes. It feels a bit too 'heavy' for simple tasks. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce stops site crashes during big sales, handles huge traffic spikes, organizes inventory across multiple international stores, and consolidates disparate tasks into one efficient system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MP Manav P. Mid-Market (51-1000 emp.) 4/20/2026 "Extensibility Done Right" 5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? It’s one of the best platforms because of its extensibility, usability, and upgradability. For both customers and agencies, it’s easy to start working with it, and then expand as we go. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? I’d like to see more features around generative engine optimization. What I’m looking for is for every store to be available to AI, so it can start exploring the product data and initiate the customer journey from there. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Kanu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kanu P.") KP Kanu P. 1/31/2026 "Enterprise Powerhouse with Customization Challenges" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I like Adobe Commerce for its unparalleled flexibility in handling complex, high-scale enterprise needs. I appreciate its evolution into a composable, headless-driven ecosystem, which has made it even more adaptable and powerful over time. The platform's strength lies in its ability to manage extreme complexity while seamlessly integrating with the Adobe Experience Cloud. This makes it a robust solution for businesses needing to integrate various tools and software, especially for those requiring both B2B and B2C functionalities. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? Adobe Commerce is known for being complex and demanding. The initial setup is generally considered complex, time-consuming, and requires a high level of technical expertise. It's not an out-of-the-box solution for beginners but a robust platform that needs significant development skills. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce solves complex eCommerce challenges by offering a flexible, scalable platform that manages large product catalogs, high traffic, and complex business models from a single unified backend. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CY Chia Y. Product manager Mid-Market (51-1000 emp.) 4/20/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Highly Customizable and Easy to Integrate Across Tools" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I like how flexible it is to customize to support client's needs, and it is highly integrateable with other tools and plugins which makes the cross platform management easy. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? Some of the navigation or way finding for functionalities or features are not the easiest to find. I think some of it is for terminology and needing to understand the Adobe Commerce terms. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? It helps my client to have a central location to store and pull information from, and be able to manage content within the content builder was an important feature. to minimize the need to switch between a hand full of different tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Chiara G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chiara G.") CG Chiara G. Global Digital Marketing Coordinator - Digital Project manager Enterprise (\> 1000 emp.) 1/15/2026 "Flexible, Scalable, and Highly Customizable eCommerce Platform" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? What I like most about Adobe Commerce is its flexibility and scalability, which make it a powerful platform for businesses with complex or evolving eCommerce needs. The ability to fully customize the storefront, product catalog, and checkout experience allows brands to create unique, high‑performing shopping journeys. I also appreciate its robust ecosystem of extensions and integrations, which makes it easy to add new capabilities without heavy development. Combined with Adobe’s advanced marketing, analytics, and personalization tools, it becomes a strong end‑to‑end solution for managing customer experience. Finally, its multi‑site and multi‑store capabilities are a major advantage for organizations that operate in multiple regions or manage several brands - everything can be managed from a single backend with efficiency and consistency. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? While Adobe Commerce is a powerful and highly flexible platform, one of the main challenges is its complexity. Because it offers so many advanced features, it often requires skilled developers for setup, customization, and ongoing maintenance - making it less accessible for teams without strong technical resources. I also find that the cost of ownership can escalate quickly. Between licensing fees, hosting, development, and extensions, the total investment is significantly higher compared to simpler or more modern SaaS eCommerce platforms. Additionally, updates and upgrades can sometimes be time‑consuming and require careful planning to avoid compatibility issues with custom code or third‑party modules. This makes the platform robust but also resource‑intensive. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce helps solve several key challenges related to managing and scaling an eCommerce operation. First, it provides a centralized and highly customizable platform for managing complex catalogs, pricing rules, and multiple storefronts. This is especially beneficial when handling different regions, languages, or brands under one unified system-reducing operational complexity and improving consistency. It also addresses the need for personalized customer experiences. Through its integration with Adobe Experience Cloud tools, it supports tailored promotions, dynamic content, and advanced segmentation, helping improve engagement and conversion rates. Additionally, Adobe Commerce solves issues related to integration and extensibility. Its large marketplace of modules and strong API framework make it possible to connect with ERP, CRM, PIM, and marketing automation systems, creating a more efficient end‑to‑end workflow. Overall, the platform benefits us by enabling greater control, scalability, and optimization of the online shopping journey-while supporting long‑term growth and more data‑driven decision‑making. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/9/2026 "Powerful, Fast, and Robust—A Strong Platform for SEO and Functionality" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? The vast scope of what can be done, especially for SEO and functionality, some of the fastest and more robust sites I've ever worked on have been Magento 2 (now Adobe Commerce). Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? Some of the complexities with backend navigation and updating what should otherwise be simple areas. For example redirects, the complexity of catalog rewrites and having to manually update/delete them in order to properly create redirects is frustrating, especially when BigCommerce and Shopify do it so well. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Managing a Headless CMS with Adobe backend, properly integrating complex POS, retail stores click & collect and stock in store, various extensions for flexibility, all while maintaining and incredibly fast and effective tech stack overall. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Marta .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marta .") M Marta . Customer Relationship Management Specialist Small-Business (50 or fewer emp.) 1/8/2026 "Scalable and Flexible, But Costly Setup" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I really found the Content Scheduler to be a great tool, especially since it was easy to learn and work with, even as a Marketing Intern. It was useful for automating content changes, which improved team efficiency and reduced human errors, helping us maintain consistency across various teams and markets. I also appreciated how it supported collaboration by eliminating last-minute or overtime changes. Although I haven't used the App Builder personally, I've heard from developers that it's valuable for supporting our scalability and automation goals, particularly related to CRM. Additionally, I appreciate Adobe Commerce's flexibility and scalability which is crucial for our global company, helping us standardize approaches and scale capabilities across all teams and regions. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? The costs were a bit of an issue for us because we moved from a different platform that was cheaper. We didn't see a big growth in sales right after switching. Plus, the platform was complex, and the team had to be trained well, which took a long time. The initial setup was complex and hard to grasp, even though we got guided onboarding and some simplifications for Marketing. A clearer UX would be nicer. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe Commerce simplifies global operations, offering flexibility and scalability to standardize approaches and scale capabilities. The Content Scheduler automates content changes, reduces errors, and boosts collaboration. The App Builder supports scalability and automation, particularly with CRM integration. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite IB inna b. Mid-Market (51-1000 emp.) 4/20/2026 "Universal B2B and B2C" 3.5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? Use one platform for B2C and B2B website. Advanced B2B capabilities, easy to customize and integrate with 3rd party systems. I love new services that adobe is offering for catalog and marketing capabilities with SaaS platforms. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? Not as quick as I would like to setup new websites for smaller clients that need fast time to market. New SaaS offering suppose to solve that problem but it doesn't;t have advanced documentation yet. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Ability to implement B2B and B2C websites for my clients. Easy to customize and integrate with 3rd party systems like CRM, ERP, etc. Continuously working on improvments Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Rohit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit K.") RK Rohit K. Senior Specialist Software Engineering Computer Software Small-Business (50 or fewer emp.) 1/18/2023 "Best e-commerce platform with Highly Customisation" 5/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I like the continuous improvements in Adobe Commerce, especially the enhanced performance with built-in caching, advanced customer and product attribute management, and more flexible promotion and pricing rules. The smooth integration capabilities with ERP and other enterprise systems, along with strong scalability and customisation options, make it a powerful and future-ready e-commerce platform. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? Performance optimisation and deployments often require significant technical effort, so better out-of-the-box performance and smoother upgrade paths would help here. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? Adobe commerce update there security patches so that it can be protected with cyber attack, integration with ERP also make this easy, Nowdays PWA is best part I see in Magento Review collected by and hosted on G2.com. Show More 1/22/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Avinash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash S.") AS Avinash S. Business Analyst Mid-Market (51-1000 emp.) 12/2/2025 "Scalable and Insightful for B2B and B2C Needs" 4/5 What do you like best about Adobe Commerce (formerly Magento Commerce)? I deeply appreciate Adobe Commerce for its high level of customization and scalability, which stands out from competitors like WooCommerce and Shopify. Its flexibility allows us to create tailored e-commerce solutions that cater effectively to both B2B and B2C customers, enabling us to handle a broad range of client needs from small to large-scale operations without any hassle. The platform's marketing outreach capabilities are commendable, aiding in effective customer acquisition and retention strategies. Adobe Commerce also excels in providing an engaging and user-friendly interface, which greatly enhances user experience and satisfaction. The robust analytics features are invaluable, offering our clients critical insights into their sales performance, customer interactions, page visits, and product performance. This data-driven approach empowers our clients to make strategic business decisions and optimize their operations. Additionally, the cloud-based architecture of Adobe Commerce simplifies the initial setup process, making it quick and efficient for deployment. Overall, the scalability, analytics, and user-friendly nature of Adobe Commerce make it an invaluable asset for our business operations. Review collected by and hosted on G2.com. What do you dislike about Adobe Commerce (formerly Magento Commerce)? I dislike the limited integration options with other CRM platforms, specifically the lack of integration with Zoho. This limitation makes it less flexible and requires additional workarounds to connect with other tools and platforms that are crucial for my business. Review collected by and hosted on G2.com. What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you? I use Adobe Commerce to create customizable and scalable e-commerce solutions for both B2B and B2C clients, ensuring user-friendly interfaces and low downtime. Its analytics feature provides insights for strategic decision-making, enhancing sales performance. Review collected by and hosted on G2.com. 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