--- title: Adobe Commerce (formerly Magento Commerce) Reviews meta_title: 'Adobe Commerce (formerly Magento Commerce) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 625 reviews by the users' company size, role or industry to find out how Adobe Commerce (formerly Magento Commerce) works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 625 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Adobe Commerce (formerly Magento Commerce) Reviews **Vendor:** Adobe **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.0/5.0 **Total Reviews:** 625 ## About Adobe Commerce (formerly Magento Commerce) Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance. For brands that want the same performance, personalization, and merchandising benefits without replacing their existing commerce backend, Adobe Commerce Optimizer (ACO) provides a flexible alternative. Powered by Edge Delivery Services, it enables faster conversion, scalability, and personalization—without the need to replatform. Both solutions integrate natively with Adobe Experience Cloud tools like Adobe Target, Adobe Journey Optimizer, and Adobe Real-Time CDP, enabling real-time data activation, personalized marketing, and connected customer journeys. ## Adobe Commerce (formerly Magento Commerce) Pros & Cons **What users like:** - Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly. (45 reviews) - Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility. (43 reviews) - Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity. (42 reviews) - Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores. (41 reviews) - Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions. (35 reviews) - Users love the **ease of use** of Adobe Commerce, enabling effortless management and customization of their online stores. (34 reviews) - Scalability (25 reviews) - E-commerce Solutions (23 reviews) - Reliability (23 reviews) - Feature Variety (20 reviews) **What users dislike:** - Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce. (30 reviews) - Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage. (27 reviews) - Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve. (25 reviews) - Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support. (24 reviews) - Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations. (21 reviews) - Complex Coding (19 reviews) - Complex Implementation (18 reviews) - Users express concern over the **high cost of ownership** , including licensing, hosting, and development expenses. (18 reviews) - Difficult Setup (17 reviews) - Users find the **complexity of Adobe Commerce** challenging, particularly for those lacking technical expertise. (17 reviews) ## Adobe Commerce (formerly Magento Commerce) Reviews ### 1. Deep Customization, But Complex to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** BRAYLON W. | Military, Military, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce for its deep customization options and the support from the developer ecosystem. I also find it valuable for personalizing shopping experiences and improving conversion and customer experience. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The system is too complex to manage, performance can become an issue, and upgrades and maintenance are painful. The initial setup was not particularly easy. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to create customized shopping experiences, improving conversion rates and enhancing customer experience. ### 2. One-Stop Shop with Smooth Learning Curve, Needs Faster Support **Rating:** 4.0/5.0 stars **Reviewed by:** Suviraj D. **Reviewed Date:** December 04, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I find Adobe Commerce incredibly useful as my one-stop shop. It allows me to manage products and run marketing and promotional campaigns all from a single platform, integrating seamlessly with our existing ERP systems. This integration is particularly beneficial because it offers the flexibility to pull data from the ERP and perform analytics on it, simplifying the management process. What I especially appreciate is the minimal learning curve associated with Adobe Commerce. Even new team members who have no prior experience can get up to speed quickly, which enhances overall efficiency. The platform solves the problem of having disparate systems by centralizing access to data, allowing me to handle everything in one place, making operations much more streamlined. Additionally, the fact that it helps in consolidating various functionalities into one interface is invaluable for saving time and aligning team efforts. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find the customer support process quite slow and inefficient. When I encounter a problem that is specific to the platform, contacting customer support and then waiting for their response tends to consume a lot of time. This can be quite frustrating as it delays the resolution of critical issues. It would be beneficial to have a more expedient solution, like a live AI agent that could provide immediate assistance and fix problems promptly. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce centralizes our operations into a single platform, providing access to all data and simplifying management of products, marketing, and ERP integrations. It resolves the issue of disparate systems and eases new team member onboarding without a steep learning curve. ### 3. Powerful B2B Functionality with High Costs **Rating:** 4.5/5.0 stars **Reviewed by:** BRIJESH S. | Founder **Reviewed Date:** December 04, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I really appreciate the open and extensible platform that Adobe Commerce (formerly Magento Commerce) offers, which is incredibly scalable and serves as a comprehensive solution for different business models. The B2B functionality is a standout feature for me, as it is well-structured, accommodating multiple buyers and approvers, and supports flexible payment options. These features have significantly contributed to improving the overall business workflow and experience. Moreover, the transition from Shopify Plus to Adobe Commerce was driven by a search for a better experience, and it has certainly delivered on that front. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find the cost and maintenance of Adobe Commerce high, which I believe should be lower. The platform requires a significant level of experience to develop effectively, often necessitating a Magento certified developer. This results in a longer development time, which can be quite burdensome. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce offers an open, extensible, and scalable platform suitable for business model solutions. It provides well-structured B2B functionality with multiple buyers and approvers and flexible payment options, enhancing my business processes. ### 4. Simplified Sales Management with Adobe Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Job Leví T. | Analista de Experiencia de Usuario, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like the great capacity that Adobe Commerce (formerly Magento Commerce) has to handle quite large sales volumes. Additionally, I feel that its interface is friendly and sufficiently intuitive, which allows for natural navigation without many interruptions. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Perhaps the ability to manage different seller profiles from the same site and with the same account. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to manage sales, improving the control, handling, and distribution of products. It helped to better manage the large daily sales volume and reduce errors in shipments. ### 5. Extremely Flexible and Scalable but Demands Technical Expertise **Rating:** 4.0/5.0 stars **Reviewed by:** Ankush N. **Reviewed Date:** December 02, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I use Adobe Commerce (formerly Magento Commerce) as a complete end-to-end eCommerce solution, which is invaluable for building, managing, and scaling online stores. I love its unmatched flexibility that allows me to customize almost every part of the eCommerce experience while supporting the business's ability to grow and scale. Its flexibility has been instrumental in handling complex setups, region-based stores, and custom workflows, which other platforms could not support. The platform enables seamless integration of third-party extensions, automation of marketing workflows, optimization of SEO elements, and creation of personalized customer experiences—all from a single platform. Adobe Commerce is particularly beneficial for businesses with growing product catalogs or complex requirements, as it supports advanced product management, multi-store, and multi-language setups, robust SEO capabilities, scalable performance for high traffic, and deep customization through modules and APIs. I appreciate being able to create scalable, personalized, and automated eCommerce environments where marketing, operations, and user experience converge smoothly. Overall, Adobe Commerce stands out for helping me build a powerful and customized eCommerce environment. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find that Adobe Commerce demands more development efforts, technical knowledge, and higher investment to achieve the desired results. It requires strong knowledge of PHP, Magento modular architecture, front-end theming, server optimization, and API integrations. The initial setup was particularly challenging because it required technical expertise in hosting and server configuration. There is also a need for considerable development efforts in checkout customization, theme changes, extensions, and upgrades. Additionally, the setup costs and ongoing maintenance can be high, which might not suit smaller teams or beginners. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to create scalable, customizable eCommerce environments, handling everything from product management to integrations. It supports complex setups, region-based stores, and custom workflows, making it invaluable for businesses with growing catalogs and high traffic needs. ### 6. Powerful, Customizable Platform That Scales with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Nijat I. | Full-stack Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe​‍​‌‍​‍‌​‍​‌‍​‍‌ Commerce is the platform that provides true power to the user over an online store. It appears to be very simple to customize the layouts and product pages and one can easily change things without the site being damaged. Discount rules and product recommendations as marketing features are a great idea and they really lead to an increase in conversions. The platform is very fast and efficient even with thousands of SKUs, which is very important for us. A few payment and shipping integrations are not very easy, but that is what gives a lot of manual work which is saved now. As long as extensions and plugins are allowed, there are almost no limits to what you can imagine so there is no problem with adding new features. The admin panel makes it easy and clear to manage orders and stock and everything is at the same time. In summary, the platform is like a vessel that is big enough for our business to grow and at the same time, it allows us to keep the operations at a manageable ​‍​‌‍​‍‌​‍​‌‍​‍‌level. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The​‍​‌‍​‍‌​‍​‌‍​‍‌ arrangement might be complicated if you lack technical knowledge. Both hosting and performance should be handled with care, otherwise, the pages will load slowly during the spikes in the traffic. If you are not careful, changing the platform can ruin the customizations. A few reporting features seem to be lacking, and you have to get additional modules for advanced analytics. Admin interfaces have lots of features, but new team members can be a little bit overwhelmed with them at the beginning. Managing multiple stores needs some additional work and planning. There are still certain tasks for which you need developer support, even though the platform is mostly user-friendly. It is, however, quite dependable and powerful once it has been set up ​‍​‌‍​‍‌​‍​‌‍​‍‌properly. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** The​‍​‌‍​‍‌​‍​‌‍​‍‌ management of various aspects of the store was spread out over different systems, which led to delays and mistakes. Adobe Commerce brings together product, order, and customer data, so there are no more hiccups in the flow of work. It is very easy to apply promotions and upsells, which in turn helps the revenue. Understanding customers’ behavior and purchase history gives the business valuable insights. Activities that were done manually and took several hours are now automated. As the business expands, the platform will continue to be able to accommodate the growth without the need for a complete overhaul. Making decisions is facilitated by reporting and dashboards and they are quicker and more informed. In essence, it is time-saving, error-reducing, and structured growth of the business is ​‍​‌‍​‍‌​‍​‌‍​‍‌helped. ### 7. Commerce cloud in telco **Rating:** 4.5/5.0 stars **Reviewed by:** duncan k. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The flexibility it offers to integrate with other technologies in the supply chain. And the simplicity of use **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Support to use new products and understanding all the products **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Joining up all my disruption channels allowing a single basket instance for customers ### 8. Highly Customizable and Powerful, But Setup Can Be Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Sree K. | Software Development Engineer III in Test, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I appreciate most is how customizable everything is. From the storefront and checkout process to the product pages, nearly every aspect can be adjusted to suit your preferences. The extensive library of extensions and add-ons means that whenever I need a new feature or integration, I can usually find something suitable. It’s especially effective for managing large inventories and numerous product variations, and I find its flexibility with promotions and discounts to be a major advantage. Once you become familiar with the system, it feels very powerful, and having the ability to fine-tune the details allows me to keep everything operating just the way I want. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Honestly, at times it feels a bit too complicated, and there’s definitely a learning curve. Setting everything up, especially when you want custom features, can be slow, and I’ve found myself spending a lot of time troubleshooting minor issues. The admin interface isn’t always very intuitive, and performance can suffer if you don’t optimize or if you add too many extensions. Keeping everything updated and making sure it all stays compatible can be a hassle, and while support is helpful, it could be quicker. Overall, once it’s up and running, it works well, but I really wish it were easier to manage on a daily basis. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** This platform allows me to manage every aspect of my online sales in one place, so I no longer need to switch between different tools for handling products, orders, payments, and inventory. With all these features integrated, I save time and can keep everything organized, even when our product catalog grows large. It’s also much simpler to customize how we display products and set up promotions, which helps our store stand out and gives us the flexibility to experiment with new marketing ideas. The reporting tools are especially useful for tracking sales and identifying trends, enabling me to make more informed decisions. Overall, it makes running the shop more efficient and helps me respond quickly when things change. ### 9. Flexible and Powerful, But Complex Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit T. **Reviewed Date:** November 21, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love Adobe Commerce for its incredible flexibility. It allows me to customize almost everything to meet the specific needs of my online store without compromising performance. Managing a large catalog is a breeze, and I appreciate that the platform remains stable even during high traffic surges. The built-in features reduce the need for third-party tools, which streamlines operations and saves time. I find extensions and themes to be particularly valuable, as they enable me to enhance the store's features and aesthetics without extensive coding, making integration smooth and trouble-free. The ability to add features like improved search, shipping, and marketing tools quickly and effortlessly enriches the platform's usefulness in daily operations. I also appreciate how well Adobe Commerce integrates with other tools such as payment gateways and email marketing platforms, which simplifies managing my store. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce sometimes feels heavy and complicated. Some features require extra steps, and significant updates can be slow or cause compatibility issues with extensions, necessitating time-consuming fixes. The interface can be challenging, and smooth performance often requires extensive server tuning. The initial setup isn't easy and demands technical expertise, occasionally needing developer assistance. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce for managing a detailed ecommerce store, simplifying catalog management and stability during high traffic. It allows deep customization and integrates well with extensions, reducing manual work and saving time in daily operations. ### 10. Unlimited Customization with Seamless Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Akshat S. | Strategy and Distribution Development **Reviewed Date:** November 21, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love how Adobe Commerce gives me unlimited control over my online store fronts, checkout processes, and product types, differentiating it from platforms like Shopify, where restrictions can be more pronounced. The fact that its user interface is not confined by templates truly allows me to provide a unique and enriching experience to customers, thereby elevating their overall experience and effectively driving conversions without requiring extensive development work. Running my retail handcraft store, CraftwithNeetu, I find the ability to create rich, detailed product pages to be incredibly valuable, especially for customers interested in handicrafts who look for visual clarity and storyteller's descriptions. Adobe Commerce's features such as high-resolution image handling, multifaceted craftsmen descriptions, and story sections about materials and artisans significantly enrich the customer experience. Furthermore, its robust checkout options, including one-page checkout, multiple payment methods, guest checkout, and auto-filled details, enhance customer convenience and contribute to a higher conversion rate. These elements combined make Adobe Commerce not only user-friendly but also a powerful tool for fostering business growth. While the initial setup is more involved compared to more plug-and-play platforms like WooCommerce, the customization and scalability it affords my business are absolutely worth the investment. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The initial setup of Adobe Commerce was not as simple as plug-and-play platforms like WooCommerce, indicating a steeper learning curve or complexity in getting started. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce gives me control over design and features with limited restrictions, enhancing customer experience with rich product pages and a seamless checkout process, important for my handicraft store's success. ### 11. Seamless Adobe Experience Cloud Integration with Enterprise-Grade Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Simone I. | Digital Marketing Technology Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Integration with our stack (Adobe Experience Cloud). Omnichannel/multi‑site capabilities (language/geogrphies). Scalability / performance for enterprise volumes. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** High degree of customization required in complex omnichannel scenarios. Limited out‑of‑the‑box omnichannel in-store capabilities. Complexity in operational workflows (editorial, CRM, e‑merch). **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Consistency between content, campaigns, and commerce experiences. Faster adaptation to seasonal storytelling without rebuilding pages. Better cross‑channel journeys and workflows. ### 12. Empowers Independence, Needs a Modern UI **Rating:** 3.5/5.0 stars **Reviewed by:** Dream F. | Head of Business Process Automation and Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like that I can do a lot of things in the admin panel without involving developers. It saves me time and makes me more independent. The initial setup was also easy, which is a big plus. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** the interface is quite old **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to create simple e-commerce websites without heavy customization. It saves time and makes me more independent by allowing me to handle many tasks in the admin panel without developers. ### 13. Unmatched Flexibility and Power for Enterprise E-Commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya P. | Senior Manager - Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce excels as a powerful, enterprise-grade platform best suited for large and rapidly scaling businesses, especially those with complex B2B needs. Its greatest strength lies in its unparalleled flexibility and scalability, providing deep customization options and the robust architecture necessary to handle large catalogs and high transaction volumes. Furthermore, its native B2B tools—including company accounts, custom pricing, and quoting—are market leaders, and the seamless integration with the broader Adobe Experience Cloud offers advanced AI-driven personalization and content management capabilities, making it a comprehensive solution for sophisticated digital experiences. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The main dislikes of Adobe Commerce center on its high total cost of ownership (TCO) and inherent complexity. The platform requires significant investment, not just in substantial annual licensing fees, but also in specialized, expensive development resources for both initial setup and ongoing maintenance, making it cost-prohibitive for smaller businesses. Furthermore, its complex architecture leads to a steep technical learning curve and a much longer time-to-market compared to more streamlined SaaS alternatives, which can delay deployment and increase reliance on external experts **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** As a user interacting with a store built on Adobe Commerce, what I appreciate most is the feeling of effortless, customized efficiency, especially when dealing with a large brand or B2B buying. When I search for a product, the Adobe Sensei-powered search finds exactly what I need instantly, making the site feel smart and intuitive. If I am a regular customer, the site feels like it remembers me, thanks to seamless personalization and integrations with Adobe Analytics, showing me relevant products and promotions right away. Crucially, as a B2B buyer, I love the way the platform handles my complexity: I log in and immediately see my custom contract pricing and exclusive catalogs, and the process of requesting a quote or submitting a large Purchase Order is surprisingly fast and error-free. Ultimately, I benefit from a reliable, high-performance experience that makes buying complicated or high-volume goods simple. ### 14. Unmatched Flexibility and Scalability for Enterprise E-Commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad A. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What stands out most is its unparalleled flexibility and scalability. Because of its open-source foundation (Magento Open Source), developers have deep granular control to customize literally every aspect of the platform, from the frontend user experience to complex backend business logic and integrations. This allows businesses to build truly unique and tailored shopping experiences that other platforms can't support. Its robust architecture is built to scale, capable of managing massive product catalogs (hundreds of thousands of SKUs) and handling high-volume enterprise-level traffic. The rich, out-of-the-box feature set, especially for B2B (like customer-specific pricing, quote management, and company accounts), is far more comprehensive than most competitors, providing a solid foundation for complex operations. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The primary drawback is its significant complexity and high total cost of ownership (TCO). This is not a platform for small businesses or teams without dedicated technical support. It has a very steep learning curve and requires specialized, and often expensive, Adobe Commerce developers to manage, customize, and maintain. Beyond the high licensing fees for the Commerce edition, the platform is resource-intensive, demanding robust and costly hosting environments to run efficiently. Simple updates or even minor customizations can be time-consuming and technically challenging, leading to high ongoing maintenance costs and a slower time-to-market for new features compared to simpler SaaS platforms. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** What stands out most is its unparalleled flexibility and scalability. Because of its open-source foundation (Magento Open Source), developers have deep granular control to customize literally every aspect of the platform, from the frontend user experience to complex backend business logic and integrations. This allows businesses to build truly unique and tailored shopping experiences that other platforms can't support. Its robust architecture is built to scale, capable of managing massive product catalogs (hundreds of thousands of SKUs) and handling high-volume enterprise-level traffic. The rich, out-of-the-box feature set, especially for B2B (like customer-specific pricing, quote management, and company accounts), is far more comprehensive than most competitors, providing a solid foundation for complex operations. ### 15. Flexible, Scalable Platform for Complex Stores **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I like most is its flexibility. Adobe Commerce works well for complex stores, custom integrations, and businesses that need plenty of room to scale as they grow. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It can feel heavy and complex to manage. Development, ongoing maintenance, and performance optimization often require experienced specialists, which can drive up costs. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It helps manage complex ecommerce operations in one place: products, pricing, orders, integrations, and multiple storefronts. The main benefit is more control and flexibility as the business grows. ### 16. Stable, Customizable Platform for B2B and Multi-Store Success **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil G. | Web Development | Shopify_2.0 | Shopify_Plus **Reviewed Date:** November 15, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I have found Adobe Commerce (formerly Magento Commerce) to be an excellent platform for managing a variety of ecommerce projects, especially those with B2B and multi-store requirements. The platform stands out for its powerful features and grants full control over customization, workflows, and user experience. One of the aspects I appreciate the most is its flexibility, as it allows customization of nearly every part of the store to meet specific business needs. Adobe Commerce excels in delivering flawless service for B2B requirements like custom pricing, customer groups, bulk ordering, and maintaining separate catalogs. Additionally, its ability to manage multiple storefronts smoothly from a single admin portal is invaluable. In terms of performance, scalability, and security, Adobe Commerce impressively supports enterprise-level projects by effectively handling large catalogs and high traffic once optimized. Overall, it is a stable, customizable, and scalable ecommerce solution for businesses aiming for long-term growth. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The platform is complex for beginners and requires skilled development, which can be a hurdle for those without the necessary technical expertise. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to manage B2B clients, handle multiple stores, and maintain large product catalogs. It allows for custom workflows and pricing, ensuring long-term scalability and impressive security features. ### 17. Flexible, Powerful, But Requires Technical Expertise **Rating:** 4.0/5.0 stars **Reviewed by:** Abdul U. **Reviewed Date:** November 14, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love how flexible and customizable Adobe Commerce is, allowing me to tailor almost every part of my online store, from design to checkout, to fit my exact needs. I greatly appreciate its power and scalability, which support advanced features without limiting my business growth. The platform supports all essential e-commerce features, like managing products, orders, inventory, customer accounts, payments, and promotions, and helps centralize and streamline my entire e-commerce workflow. It proficiently handles large product catalogs and orders, keeps inventory updated, and ensures a smooth checkout experience. Automation of tasks like promotions, reports, and customer management saves me a lot of time and effort, keeping the store running smoothly. I also value its ability to integrate with other tools, such as payment gateways, shipping providers, analytics tools, and marketing extensions, further enhancing the overall shopping experience. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Some areas that could be improved are the complexity and maintenance requirements. Adobe Commerce can feel heavy, and setting up or customizing certain features often needs technical skills. It would be helpful if the platform were easier to configure and required fewer developer resources. The initial setup wasn’t very easy. It required some technical knowledge and developer support. Once everything was configured properly, it became smooth, but the starting setup definitely needed expertise. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to centralize and streamline my e-commerce workflow, manage products, orders, inventory efficiently, and automate tasks like promotions and reports, saving time and offering a smooth checkout experience. ### 18. Flexible and Scalable, Yet Costly and Complex **Rating:** 4.0/5.0 stars **Reviewed by:** Ansh R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce for its flexibility and scalability. It handles complex catalogs, multi-store setups, and custom integrations extremely well, giving me full control over functionality, performance, and customer experience. It helps me scale easily, manage complex products, run multiple stores, and customize everything to fit my business needs. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I find Adobe Commerce can be complex and costly to maintain. It needs simpler upgrades, less developer dependency, and lower maintenance costs. The initial setup was complex and required experienced developers. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves scalability, complex catalog management, multi-store operations, and advanced customization challenges for my growing e-commerce business. ### 19. Highly Customizable for Growing E-Commerce Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Khusrav N. **Reviewed Date:** February 13, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love the extensive customization and the ability to tailor the site to my specific brand needs. Customization allows us to automate complex workflows and integrate with our existing ERP and CRM systems seamlessly. The initial setup of Adobe Commerce was very easy. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The backend interface can feel cluttered and slow when managing a very large number of product attributes. I'd like more built-in automation for SEO metadata updates to reduce manual entry. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to manage and scale my e-commerce store, customize workflows, and integrate with ERP and CRM systems. It supports extensive customization, enabling tailored branding and automation. ### 20. Comprehensive Product Management, Lacks Frontend Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Zoi P. | Frontend Developer **Reviewed Date:** December 12, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like how Adobe Commerce (formerly Magento Commerce) is created with the logic of complex product management in mind, which can cover the most complicated cases. I also like the different store view configuration and the ease of managing product data. Adobe Commerce provides easy product management, allowing product custom configuration and multiple store views, with multiple modules to extend capabilities. The initial setup was quite easy too. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I don't like the frontend configuration. PageBuilder is very limited and slow. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to build e-commerce websites with easy product management, custom configurations, and multiple store views, enhancing capabilities with various modules. ### 21. Poweful Features That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed O. | Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce is powerful and feature-rich, offering flexibility, scalability, and strong integrations that make it ideal for complex e-commerce needs. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Limited native frontend capabilities and reliance on external solutions make development complex, slowing performance and increasing implementation effort. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves complex e-commerce challenges by providing a flexible, scalable platform with rich features. It streamlines operations, supports integrations, and enables efficient management of products, orders, and customer experiences. ### 22. A Highly flexible enterprise e-commerce platform that demands investment **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket D. | Graphic Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I've been working with adobe commerce to power our multi brand online store network, and I've found several things that stand out:- 1. The level of customization is remarkable, I can tweak almost every part of store front, checkout flows, product attributed and back-office workflows. 2.It scales extremely well for large catalogs, multiple storefronts, and international markets. We moved from 10,000 AKUs to over 250,000 with minimal friction. 3. Integration capabilities are strong. We hooked into our ERP, CRM, marketing automation and custom logistics system. 4. From Digital marketing angle, Adobe commerce gives great SEO control, layout freedom, and ability to build tailored experiences rather than being limited by rigid systems. 5.The ability to run multiple stores under one instance, with different languages, currencies, pricing has been a massive time saver for our operations. 6. Setting it up wasn't plug and play. But once the initial configuration was done managing it became straightforward. 7. Whenever we faced any deployment or integration issues, the customer support guided us clearly. 8. We used adobe commerce every single day, from managing orders and updating inventory to running marketing campaigns and checking analytics. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Because of this flexibility and power the learning curve is steep. It took our team weeks to get fully comfortable. It requires significant technical resources for implementing, hosting, performance tuning and maintenance... not ideas for smaller teams without dev support. The cost is high. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I primarily used adobe commerce for a multi-brand retail business operating across Europe and Asia. We manage several storefronts (each with unique language , currency, promotions) from one backend. Product catalog updates, global inventory sync, custom shipping/fulfillment logic... It all runs through this platform. Because everything is integrated (ER, Commerce, CRM, Analytics), changed in one place reflect across the system smoothly. ### 23. Robust, Scalable eCommerce Solution—Steep Learning Curve for New Users **Rating:** 5.0/5.0 stars **Reviewed by:** Mansoor K. | Business Analyst II, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce is a flexible scalable platform, which can take heavy loads and customisations, adhering the industrial standards performance and compliance integrated with the platform. The platform offers a complete solution who are looking for end to end eCommerce flow, be it curation of product, setting up infra to marketing and adding up payment platforms by adhering to industrial compliance. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** New user needs to use the platform to get used to, is not very intuitive. At least a Business practitioner certificate will help the user to understand all the modules and settings. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I set up the platforms for the clients who doesn't know how to deal with Adobe Commerce, make the platform work and behave as per the clients requirements. ### 24. Great Customer Segmentation, But Theme Compatibility Needs Work **Rating:** 2.5/5.0 stars **Reviewed by:** Chris B. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Customer segmentation with dynamic blocks **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Web development agencies using themes such as Hyva that are not compatible **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It’s enabling our business to show relevant products to different customer groups ### 25. Adobe commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It's highly customizable. I love that you can easily create multiple stores and manage it all differently. it's also fast to set up new stores and have that configured differently **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It’s not easy to troubleshoot if you’re not a developer. There are a lot of settings, and they aren’t always easy to find or understand. There’s also no basic training to help non-developers learn how to use the program. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** we currently have multiple stores selling in all different ways based on the brand needs. It helps that they are all in the same platform and we can manage the product for each stores separately. ### 26. Flexible Enterprise Platform, But Not Plug-and-Play **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce is one of the most flexible eCommerce platforms we’ve used. The biggest upside is how far you can take it with custom catalogue logic, pricing/promotions, multi-store setups, and integrations (ERP/OMS/PIM/CRM) without hitting hard platform limits. The ecosystem is strong (extensions, agencies, community), and it’s a good fit when you need enterprise-grade control over checkout, merchandising rules, and complex product structures. For teams that need a highly customisable storefront and workflows, it’s a powerful foundation. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The trade-off for that flexibility is higher complexity and total cost of ownership. Implementations and upgrades can be heavy, and you typically need experienced Magento developers (plus solid DevOps) to keep performance, stability, and security in a good place. Some third-party extensions vary in quality and can introduce maintenance issues later. The admin experience can feel busy for non-technical users, and tuning caching/indexing/search is often required to achieve great performance—especially at larger catalogue sizes or with complex rules. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We use Adobe Commerce to run and manage our main eCommerce storefront with a complex catalogue, pricing/promotions, and operational integrations. It helps centralise product and storefront management, supports advanced business rules (discounting, segmentation, shipping/payment logic), and gives us the freedom to build custom workflows where needed. The benefit is that we can scale the store and adapt quickly to new requirements (new product types, new storefronts/regions, new integrations) without replatforming, while keeping strong control over UX and conversion-critical flows. ### 27. User-Friendly, Fast, and Highly Customizable CMS **Rating:** 5.0/5.0 stars **Reviewed by:** YATIN D. | Digital Merchandiser, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Creating products in Magento is straightforward and detailed, and the overall interface is user-friendly. Additionally, it operates faster than other CMS software and offers a wide range of customizable options to suit your business requirements. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The changes takes a little time to get live on the website as compared to other CMS softwares. Also a lot of in house development needs to be done as per business which is not the case with other CMS softwares in market where you can see a lot of inbuild insights and real time data. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It is very good for startups as they can get a lot of introductory business essential features which is easy to use and you can get all your Site access in one place whether it's content or catalog. ### 28. Powerful Customization and Global Reach, But High Costs and Complexity **Rating:** 3.5/5.0 stars **Reviewed by:** Aananda J. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** This platform assists businesses in building and managing their online stores by providing tools to create personalized, global storefronts. It also supports scaling operations and enables the integration of marketing and commerce activities. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Dislikes about Adobe Commerce include high cost, steep learning curve, and performance issues like slow loading times. Users also report challenges with complex customization, heavy maintenance requirements, and the need for significant developer expertise, which drives up costs and complexity for both setup and ongoing updates. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves problems related to e-commerce performance, content management, and customization. It addresses issues like slow site speeds and crashes, inefficient content workflows, and the difficulty of scaling or personalizing a site. By offering features like cloud-native architecture and AI-powered tools, it helps businesses streamline operations and improve the customer experience. ### 29. Empowers E-commerce with Ease, Needs Faster Speed **Rating:** 4.5/5.0 stars **Reviewed by:** Abhiyansh Singh S. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce (formerly Magento Commerce) is a great platform for making an online e-commerce site easily and without needing to hire anyone. I like the ease of using the website, which simplifies starting a business. The website design and animations are really great, making the experience pleasant. Additionally, the admin reports and analysis function really helps a lot in managing my activities. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I think the time it takes to load the interface and homepage is a downside. The speed should be increased. Also, the initial setup was a little complex at first, but it got easier over time. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce makes it easy to create an online e-commerce platform without hiring anyone. The admin reports and analysis help a lot. ### 30. Adobe Commerce Review **Rating:** 5.0/5.0 stars **Reviewed by:** Gurunath J. | Search Engine Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** What I love most about Adobe Commerce is its flexibility. It lets me customize everything to fit my business perfectly. The integration with Adobe's tools is seamless, and the platform scales easily as I grow. Plus, the powerful analytics help me make smarter decisions. It's a game-changer! **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It has been very easy to use and implement. I have been using it frequently for the past 3 years now and I don't have any dislikes really. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce solves the problem of managing complex product catalogs, multiple sales channels, and personalized customer experiences in one place. It benefits me by streamlining operations, improving customer engagement with personalized recommendations, and providing deep insights into sales performance—ultimately boosting conversions and helping my business grow efficiently. ### 31. Catalyst for Online Store Success with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Arushi B. | Lead Technical Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce (formerly Magento Commerce) for its catalog management, endless customization, and customer support. The initial setup was super easy because we use the cloud version of it. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** improvement area - inbuilt debugging and inbuilt reporting. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce provides an OOTB platform to launch products online, with benefits like catalog management, customization, and good customer support. ### 32. Highly customizable with great integration flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Raza R. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Firstly what love the most about the Adobe commerce is its customizability. and then I would say the extensive integration flexibility it offers is great. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** I would say the cost, as it’s pretty expensive. Secondly I would say it’s very technical, so need to have a developer to rely on which is again adding to my costs. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** It’s actually supporting us much on catalogs and pricing rules, because we got some complex catalogs and always have issues with the pricing in past and secondly as said integration flexibility is helping us a lot. We got sorted connecting our crm/analytics relatively quickly. ### 33. Enterprise Flexibility with Steep Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Yashraj G. | Digital Marketing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like Adobe Commerce (formerly Magento Commerce) for its enterprise-grade flexibility and scalability, which really helps in managing enterprise-level e-commerce with custom workflows. It has robust B2B features and the ability to manage multiple storefronts from a single platform. I also appreciate the custom pricing tiers, quote management, and accommodating company account structures. While the initial setup can be complex, the flexibility it offers makes it worthwhile. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The steep learning curve. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to manage enterprise-level ecommerce with custom workflows, benefiting from its flexibility and scalability. ### 34. Fast, Feature-Rich Updates That Keep Getting Better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** New features. Speed. Quick time to market. The new ai stuff and saas focus is helpful for my business and I think pertinent for Adobe to stay relevant **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** More b2b focus is needed. What they're doing is a step in the right direction but it still has a ways to go to compete. I'd like to see more shopify- like features **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Driving growth is a key thing. Being able to support international scale and continuing to invest to ensure we can remain competitive. Lastly the ability to monitor engagement ### 35. Flexible Platform with Customization Capabilities, Minor CMS Improvements Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Brendan B. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I really like Adobe Commerce's ability to adapt to our business needs. As a manufacturing company with specific rules and integrations, being able to customize the platform to align with our offline operations is incredibly valuable. This flexibility saves us a lot of time. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The page builder is pretty basic. It would be nice if there could be a little bit more features for the page builders for the CMS. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to adapt and customize to our manufacturing ERP logic and manage multiple product catalogs, saving a lot of time. ### 36. A Reliable Ecommerce Solution with Great Add-Ons **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I find Adobe Commerce effective for developing web pages, especially in enhancing the formal coding of landing pages. I also appreciate the tool's ability to handle e-commerce tasks and deal with data more effectively. The add-ons, including pop-ups, are useful for making ads stand out. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** at the heavy data trafic, sometimes it collapse **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce to develop web pages, enhance formal coding, and improve landing and tabulated contents. ### 37. Powerful for Large Catalogs, But Requires Technical Know-How **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I think Adobe Commerce is a capable platform with tons of capabilities. It can handle tons of variants and sku's and just keep on working. Great for large catalogs with lots of variants. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Its a complicated platform to work with at times and is not something you would want to use if you don't have coding knowledge. I believe that most companies that use this platform understand this. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** We have a large catalog and it allows us to offer our products online on a stable platform. A lot of platforms are just not setup for large catalogs and do not offer the flexibility to do what you want like this one. ### 38. Quick, Complex, and Complete: Indispensable! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenyfer F. **Reviewed Date:** December 09, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I really like the speed of Adobe Commerce. It is a very complex system, but even so, I consider it one of the best. I also appreciate that it has a lot of advanced tools, which helps a lot with the sales of my clothes. At first, I found it a bit difficult to handle, but now that I've learned, I can't live without it. It is a complete and very professional software. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** On the other hand, they are not so cheap and require a more powerful computer, so they are not as accessible to everyone. But, if you need quality and want to work more professionally, Adobe programs really deliver an incredible result. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce for selling my clothes. ### 39. Empowers Marketing with Flexibility, Personalization, and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** As a Digital Marketing Manager, what I appreciate most about Adobe Commerce is how well it supports marketing and customer experience goals. The platform gives us a lot of flexibility to personalize content, manage promotions, and optimize the entire buyer journey. It handles large product catalogs and multiple storefronts effortlessly, which helps us scale our campaigns without any technical limitations. I also love how seamlessly it integrates with marketing tools and analytics, making it easier to track performance and make data-driven decisions. Overall, Adobe Commerce gives me the right mix of creativity, control, and reliability to drive better results for our project. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** While Adobe Commerce is a powerful and feature-rich platform, it can sometimes feel complex and requires a strong technical team for customization and maintenance. Implementing new features or making advanced design changes can take more time compared to simpler eCommerce solutions. Additionally, the overall cost including hosting, development, and ongoing support can be quite high for smaller businesses. However, once everything is set up properly, the long-term value and scalability still make it a strong choice for enterprise-level projects. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce helps us manage a large product catalog and multiple customer segments efficiently, all within a single platform. It centralizes our marketing, commerce, and content workflows, which saves a significant amount of time and helps us deliver more consistent brand messaging. The ability to personalize promotions and automate certain marketing activities has improved customer engagement and conversion rates. Its robust integrations with analytics tools also give us better visibility into performance, enabling more informed decisions and optimized campaigns. Overall, Adobe Commerce has helped us streamline operations while creating a smoother and more rewarding shopping experience for our customers. ### 40. Best open source ecommerce platform **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul D. | Business Development Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Now I can say Adobe commerce is more scalable and customized, speed is always the concerns for store owners, with the Hyva theme and Magento. it would be great. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** sometimes too many upgrades, security patches is quite complex, they can reduce complexity. And they can give better and unique performance and a better admin experience. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** In Magento, our online store runs smoothly and keeps us worry-free. also, we can choose many additional extensions. Magento will grow along with our business in any way we want. ### 41. Fantastic Everyday Software with Wonderful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica L. | Quality coordinator, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Fantastic software for everyday use and wonderful support system in place **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** pricing can be a bit high however it is competitive **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** allows me to create top quality videos and the editing tools are advanced ### 42. Highly Flexible and Customizable Platform for Growing Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Shobhit S. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like how flexible Adobe Commerce is. It let you customize almost everything and handle large catalog smoothly, make it good for growing business. The best part is its strong customization and multi store support. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It is powerful, but maintenance and setup can be heavy. The platform can sometime feel very complex. Custom changes or small changes need technical help, which slow down things. Learning curve is also steep. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe commerce helps streamline client e-commerce operations by centralizing product management, improving site performance, and reducing manual efforts. With adobe clients get a more integrated and flexible platform that supports better conversion and smooth operation. ### 43. Adobe Commer Gives Our Work a Competitive Edge **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commer gives our work an edge that others do not give. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** There are lots to learn but it is usually worth the while. The more known the better the work output. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Data upload ease and quality of product uploaded ### 44. Highly Flexible and Customizable, but Back-End Changes Can Be Complex **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** It is extremely flexible and customizable. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** It can be complicated to make changes to the back-end and interface and often requires experienced developer. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce allows us to create and maintain a custom eCommerce storefront and present the user experience that our customers are looking for. ### 45. Versatile and Powerful—So Much You Can Achieve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Versitility of what can be achieved and how **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Too many options sometimes and in different places **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Allowing the use of up-to-date features. ### 46. Accurate Market Analysis, Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Amol K. | Channel Partner **Reviewed Date:** November 16, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I love the impressive accuracy of Adobe Commerce (formerly Magento Commerce), which stands out as the feature I appreciate the most. This high level of accuracy significantly enhances my data analysis tasks, especially when analyzing market trends. The system's user-friendliness also adds to the overall positive experience, making it easy to use and understand, which is crucial for efficient workflow. These aspects make Adobe Commerce a reliable tool in my work, and I confidently recommend it to others. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** accuracy **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** I use Adobe Commerce for market trend analysis due to its accuracy, which is crucial for data analysis tasks. ### 47. Highly Customizable, But Steep Learning Curve and Setup Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** engleang s. | Sr. Digital Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Great dynamic configuration and able to customize. Rich features both admin and store front of the website and has a lot of theme available to setup or purchase **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Slow and need advance knowledge of e-commerce. Hard to getting start and required large infrastructure. Dififcult to getting start if your business is small **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** e-commerce , my buiness can get online. I can sell any products. Since I am one of the coder, I can customize for my partner too. Some configurations also available for me to custom. ### 48. Good base, platform offering continues to evolve, support can be slow **Rating:** 3.5/5.0 stars **Reviewed by:** Gary C. | Online Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** The broad base of the cloud platform offering is varied and there is a large plugin community to draw from. Functionality like CMS is relatively east to use for nontechnical team members but limited to Abobe's stock front end or similar templates. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** Adobe's support can be slow and unhelpful, sometimes taking months and resulting in no conclusive resolution. Achieving good eCommerce website performance takes specific technical knowledge, and requires customization. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce prides online selling capabilities in multiple regions and brands through its storefronts feature. Security updates are released often. ### 49. Excellent for enterprise customers or customers that require lots of custom features **Rating:** 4.0/5.0 stars **Reviewed by:** Emil S. | Adobe Commerce / Magento Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** Adobe Commerce is very customizable and extensible. It has a very rich out of box feature set. Any feature can be modified. The framework is also extensible for brand new features. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** The move to get away from open source is now concerning. Adobe Commerce as a hosted solution will become less customizable and extensible as in the future only API wrapping utilities can be used to update core functionality. I believe long term this will result in lost market share for Adobe Commerce. **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** B2B clients who need a commerce solution can really benefit, especially clients with enterprise web service layers. Magento's graphql and rest API implementations work great in an enterprise ecosystem. ### 50. Seemless, easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Adobe Commerce (formerly Magento Commerce)?** I like it's comprehensiveness and customization. It greatly helped me in my business for marketing and management. I also liked that it smoothly blended with my Adobe Cloud which is my go to especially Adobe Premiere, Adobe After Affects, Adobe Illustrator and others. I find Magneto now Adobe Commerce better at any marketing software than Google's. No beef, it's just better. **What do you dislike about Adobe Commerce (formerly Magento Commerce)?** For beginners, it requires a bit of technial experience, I didn't have much trouble because I have experience with Google's GA4, Analytics and Ads and all. So for me technical was not an issue. The other thing iss Adobe is quite on the expensive side especially for Startups and students and small businesses. Once they're in order, however, it's the best thing that can happen to you in Industry **What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?** Adobe Commerce successfully solved several key challenges for sothars.com and another website floraandfaunabyasmara.com - It streamlined product management for a wide range of items, making it easier to keep everything organized and up-to-date. The platform enabled the creation of a tailored shopping experience, which helped boost customer engagement and satisfaction. It supported growth by allowing seamless scaling as sales increased. Additionally, its integration with marketing and analytics tools provided valuable customer insights, while handling complex B2B transactions with custom pricing and ordering options, making the entire process smoother and more efficient. ## Adobe Commerce (formerly Magento Commerce) Discussions - [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) - 2 comments, 1 upvote - [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) - 2 comments, 1 upvote - [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) - 1 comment, 1 upvote - [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) - 1 comment, 1 upvote - [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) - 1 comment, 1 upvote - [View Adobe Commerce (formerly Magento Commerce) pricing details and edition comparison](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+13%3A01%3A06+-0500&secure%5Bsession_id%5D=fee77ccc-28bf-4ab8-82f7-b682897f83a8&secure%5Btoken%5D=3c49b4af55a43f5bdcba114c5fb5eee405da841cc0a954ecd220bfb511f874f7&format=llm_user) ## Adobe Commerce (formerly Magento Commerce) Integrations - [Act-On](https://www.g2.com/products/act-on/reviews) - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Adobe Journey Optimizer](https://www.g2.com/products/adobe-journey-optimizer/reviews) - [Adobe Real-Time CDP](https://www.g2.com/products/adobe-real-time-cdp/reviews) - [Adobe Target](https://www.g2.com/products/adobe-adobe-target/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Alokai](https://www.g2.com/products/alokai/reviews) - [Attentive](https://www.g2.com/products/attentive/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - [Coveo](https://www.g2.com/products/coveo/reviews) - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Matomo (Formerly Piwik)](https://www.g2.com/products/matomo-formerly-piwik/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Minty Business](https://www.g2.com/products/minty-business/reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Prismic](https://www.g2.com/products/prismic/reviews) - [Provide Support](https://www.g2.com/products/provide-support/reviews) - [RetailOps](https://www.g2.com/products/retailops/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - [Shipedge](https://www.g2.com/products/shipedge/reviews) - [ShipEngine](https://www.g2.com/products/shipengine/reviews) - [Shoppingfeed](https://www.g2.com/products/shoppingfeed/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [TaxJar](https://www.g2.com/products/taxjar/reviews) - [VASPP BREVO](https://www.g2.com/products/vaspp-brevo/reviews) - [Vertex](https://www.g2.com/products/vertex/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) ## Adobe Commerce (formerly Magento Commerce) Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Merchandising** - Product Recommendations - Product Search - Product Display - Media File Storage - Web Content Management **Administration** - Reporting - Cart Management - Shipping Information Collection **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Templates** - Library - Customization - Optimization **Analytics** - Reports & Analytics - Customer Data **Integrations** - Payment Gateway Integration - E-commerce Platform Integration - Email Integration **Generative AI** - AI Text Generation - AI Text Summarization **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Cart Management** - Multi Cart - Products - Templates - Embed **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Multichannel** - Web - Email - Mobile **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Adobe Commerce (formerly Magento Commerce) Alternatives - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) - 4.4/5.0 (285 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,940 reviews)