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AddressTwo quickly responds to questions and issues and finds a solution to what needs to be done. They do with with efficiency, accuracy, and "attitude" - meaning they really want to help us resolve our issues. They are the best. Review collected by and hosted on G2.com.
Nothing - they do everything we need at the time. Review collected by and hosted on G2.com.
46 out of 47 Total Reviews for AddressTwo
Overall Review Sentiment for AddressTwo
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Its design is very basic, it is all right away, the tools and functionalities within the menu are quite well explained and above all it is quite simple to add new contacts and organize them, this is a really important element for us, as we consider that in the section of sales it is essential to have all the details and information of each client well structured.
The files can be downloaded to open them on other platforms and analyze the data you have obtained within AdressTwo. This is also important, since by allowing you to download the information you get a copy in case there is a failure and you can also observe the data in more detail using external sources for deep analysis.
We have received quick responses from the support when we have had any questions and have also helped us to integrate information from other systems within AdressTwo, we have reduced the time of data integration within their software. Review collected by and hosted on G2.com.
When synchronizing the contacts within the AddresTwo platform we had a small problem. We had some duplicate contacts and the system did not detect them well and I configured them in a double way, so we had to delete them and put them back again. They helped us to solve this problem, it was nothing really negative, just a small mistake we had when inserting contacts twice. Review collected by and hosted on G2.com.
I've worked on various CRM systems and this is the easiest and most effective I have had the pleasure using. Additionally, in my position, i work with sales people everyday and the biggest complaint is the time they have to spend on cumbersome CRM's, taking away from their selling time. Using AddressTwo has cut my time in half on data entry. Review collected by and hosted on G2.com.
I have no complaints about this system. Troy and the AddressTwo team have been excellent in the on-boarding process and very responsive in coaching us through as we continue to learn the system. Review collected by and hosted on G2.com.
I love working with Troy & Nick. I was apart of our integration from conception to birth and they made everything as seamless as possible. They have been great with assisting us to reach our goals. Review collected by and hosted on G2.com.
The systems works great. They are constantly improving and changing so any thing that I disliked in the past has already been improved. Review collected by and hosted on G2.com.
Ease of use, clean and organized screen layouts. AddressTwo is excellent for mobility and open to multi platforms, such as PC, MAC, Linux based Operating Systems. Works great in most internet web browsers. Excellent reliability. Fast instantaneous response time. Data is accessible in Real-Time.
Downloading data in CSV format is made easy and very useful for further analysis. Data backup is also made easy via downloading CSV formatted files. Contacts can be grouped, products and services can be tagged to specific contacts. Because AddressTwo is internet based, sharing access to many users is not a problem. Gives me all I need in a CRM. Review collected by and hosted on G2.com.
I am not aware of a way to change the following two configurations:
1. Date format is not set for International Standard: YYYY-MM-DD.
2. Brackets "(905)" for telephone area code number are not needed nor wanted. Review collected by and hosted on G2.com.
I have been with these guys since early on. They get it. They are responsive to ideas and needs. They meet the needs of all skill levels from sophisticated to enthusiastic & learning. Rapid response to questions. The value and scale-ability of AddressTwo, as our organization has grown & changed is incredible. Review collected by and hosted on G2.com.
When growing the product, the organic develop cycle was occasionally longer than my organizational needs. However--each set of features has always been clean and thorough. Review collected by and hosted on G2.com.
They are very helpful and really care and are proactive and follow up to make sure everything is going well. They go above and beyond the call of duty! Review collected by and hosted on G2.com.
I really can't find a problem with this CRM. Review collected by and hosted on G2.com.
I like how I can create tasks for my day and click on the customer record and see the information I need to contact the customer. It's easy to use. The speed of the software is fast. It keeps me organized in a fast-paced job. Review collected by and hosted on G2.com.
I would like to see the notes that I create in a different view. I need to scroll through a lot of entries to read through my notes. Review collected by and hosted on G2.com.
Troy and his team are fantastic when it comes to service! They are very quick to respond and go way above the call of duty to help me. They really care about your success and that is hard to find these days. The system is terrific and I wish that I had known about it years ago because my other CRM was not capable of what AddressTwo can do for me. Thanks Troy and your team for your awesome help. Review collected by and hosted on G2.com.
I can't find any fault with this program. Review collected by and hosted on G2.com.
I like the fact that this site is very straight forward and easy to interface. I feel as though someone with little of no CRM experience can jump right in and learn as the go. This is a huge plus for our small company which is sales focused. Review collected by and hosted on G2.com.
Some of the videos and help from the customer service department are difficult to find and the process for a phone call/technical issue is a bit more involved than it needs to be. If the ease of use mentioned in the first question was as easy for the help/technical issue line that would be huge in my opinion. It seems like companies really do not want to talk to there customers, you could greatly differentiate your self in this respect if you had a call center/help desk that could be contacted with more ease. Review collected by and hosted on G2.com.
