Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Wisenet"
2.5/5
What do you like best about Wisenet?

I can email all enrolled student groups without having to set up myself. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Sometimes too slow, too many menus to navigate. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Ease of Use"
4/5
What do you like best about Wisenet?

Ease of Implementation and easy reporting. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Bit of a Lags sometimes but rest assured Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Very easy to navigate"
5/5
What do you like best about Wisenet?

User friendly. Can easily locate information. Ease of use. Use it on a daily basis for work. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Sometimes it can be a little diificult to get onto the required sights from the side. You have to go back onto students profile which is very rare. Review collected by and hosted on G2.com.

Verified User in Executive Office
UE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"Wisenet the great"
5/5
What do you like best about Wisenet?

The most helpful thing about Wisenet is the speed, and accessibility to student data Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

The only considerable down side to Wisenet would be delayed customer support at time of issue, needless to say timeframe isn't extremely long, however not instant. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"My experience with wisenet has been good"
5/5
What do you like best about Wisenet?

Once you navigate wisenet its easy to use Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

The wait time if you lodge a support ticket Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great System"
5/5
What do you like best about Wisenet?

It's easy to operate and can organize all the information I need. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

No downsides for me. I haven't had any bad experience with Wisenet so far. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Student management system review"
5/5
What do you like best about Wisenet?

managing learners, ease of use, customer support, and navigating through enrollments. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

there is nothing i dislike about wisenet. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"High quality product with great seevive"
5/5
What do you like best about Wisenet?

Training being provided by wisenet training team is outstanding and a fantastic value ad. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Nothing, the product is far superior to other products previously used. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"User friendly, any updates that require tweaking are rectified quickly"
4/5
What do you like best about Wisenet?

Wisenet is User Friendly, Easy to use, Customer Service is prompt Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

More options in reports,.... ie search by a Students Suburb etc Review collected by and hosted on G2.com.

SW
Sue-ann W.
Mid-Market (51-1000 emp.)
"2 points I would like to highlight"
2.5/5
What do you like best about Wisenet?

A lot:

Quick responses to emails.

Applied layout.

The speed of the interface is good.

Friendly and professional staffs Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

A lot too:

Whenever there are updates happening at Wisenet, there is no notification/ place of announcement for me to track, this creates problems for us as we heavily rely on WN information for reports. E.G. funding description has been updated since the beginning of 2023, and we only recently found out

I can create reports myself, it relies on WN to build the reports for me, in my preivous roles, I can customise reports as I need. I can understand the need for people who are not confidence at building reports, and they would need pre-made reports. However, for people who need dynamic report and know how to build them, having to go through WN each time, it's painful.

Mess loading, with similar logic, has to go through WN team, not something I can do by myself.

Additional development costs money, currently doing NSI testing and I found out that a lot of the scripts (a. Merge Record Test Scripts, b. Create/Update Student-Provider Relationships, and c. Change Notifications / Challenge student details) I need have are not supported, and going through the process will take a long time.

ITR reporting is not supported, and more and more ITPs and PTEs will enter this space as WDCs and the Government will enforce ITR shortly, we will need to go out sourcing options, which means we need to pay WN for SMS, and someone else for ITR. Review collected by and hosted on G2.com.