428 Action1 Reviews
Overall Review Sentiment for Action1
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Action1 has super simple remote connections, pushing updates, and running script functions. Review collected by and hosted on G2.com.
Remote sharing does disconnect and gets super slow from time to time. Additionally, having more options to perhaps allow file transfers between machines and allowed in remote sharing. Review collected by and hosted on G2.com.
It is very good for automation and patching and most important for small business, it handles free 100 endpoints. Review collected by and hosted on G2.com.
Nothing to dislike. Monitoring can be better, but it is evolving. Review collected by and hosted on G2.com.
It simply makes patch management easy. Customer support is great. Review collected by and hosted on G2.com.
Wouldn't mind more RMM functionality, but I do realize the primary function is patch management/vulnerability assessment. Review collected by and hosted on G2.com.
Easy to navigate, clear dashboard and reporting. A large number of products are covered in the software repository, and additional products easy to add or script. Automating patching is straightforward and sufficiently flexible. Review collected by and hosted on G2.com.
The automated agent deployment didn't work well in our environment and the system messages were not helpful in resolving the problems. However, we used our existing deployment system to push out the agent successfully. Review collected by and hosted on G2.com.
The platform is overall excellent and well thought out, which allows for a very easy to use service that just works out of the box. The outstanding set of features were a very welcome addition to our environment, allowing our lean team to mitigate vulnerabilities and deploy updates much faster, and more reliably, than ever before compared to any other tools we've tried. Deployment of the software was also a breeze using their AD Deploy tool, all of our systems were setup within an hour. I would highly recommend Action1 to any company. Review collected by and hosted on G2.com.
At this time I have yet to encounter any downsides. Review collected by and hosted on G2.com.
With under 100 users the service is free, which is significantly better than the competition we have previously used. Im finding the reporting and scripting systems to be very useful. Its really easy to manage updates for individual hosts and schedule checks of machines for banned software packages being installed. Absolutely fantastic service so far. The deployment was very simple and took very little time to go into full usage throughout our network. We use this system daily now and are able to keep on top of any issues before they arise. The simplicity of just installing a single piece of software on each end point with no configuration was a real time saver. Review collected by and hosted on G2.com.
So far we havent found any down sides. I would have liked to have been able to host the web interface locally, but i realise that its not a commonly offered service so i can appreciate why its not. Review collected by and hosted on G2.com.
It's so easy to work with! Easy and fast implementation. Good customer support. Perfect overview of all our clients and a lot of functions that i missed from other tools. Review collected by and hosted on G2.com.
Switch from US Server to europe Server is a bit complicated Review collected by and hosted on G2.com.
The ability to manage computers and software at scale Review collected by and hosted on G2.com.
The ability to sort by duplicate machines e.g. serial number.
Chat and file transfer feature that is missing from the remote desktop agent. Review collected by and hosted on G2.com.
Vulnerability visibility and remediation is a breeze! Patch management is so easy.
A1 leverages PowerShell where it can. This is great for report & alert writing.
Coming from an onsite product that worked well with local endpoints but required user VPN to work with remote endpoints, I can now support everyone everywhere!
Support is great when needed. I did need some initial help setting things up but support and our account manager made implementation a breeze. They have helped me along the way as well with scripting.
My team and I now use A1 everyday. Review collected by and hosted on G2.com.
I have come from another product that has certain feature that A1 doesn't have, at least some not yet.
The remote access feature is unusable, but we use TeamViewer anyway.
That said it excels at patch management and helps with sysadmin tasks. Review collected by and hosted on G2.com.
The web portal is easy to navigate.
Simple installation on clients and can even be rolled out from inTune!
Used daily by all the techs here.
Automated patch installs and program updates.
Useful remote desktop connection. Review collected by and hosted on G2.com.
None found yet. They just keep improving it by adding more features.
Mac integration coming soon. Review collected by and hosted on G2.com.
