# ACI Learning [ITPro] Reviews
**Vendor:** ACI Learning  
**Category:** [Online Course Providers](https://www.g2.com/categories/online-course-providers)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 406
## About ACI Learning [ITPro]
ACI Learning delivers hands-on IT and cybersecurity training built for real-world results. With outcome-driven learning, teams build practical skills through hands-on labs, certification prep, and engaging, modular video learning built by experts. Assignments and guided learning pathways make it easy to upskill with purpose—keeping learners focused, on track, and progressing toward real goals. Powered by myACI, our all-in-one platform bridges the gap between learning and doing—combining video, labs, and assessments to drive engagement and retention. Built-in dashboards and analytics help teams track progress, measure impact, and align training to business outcomes. Enterprise-ready and globally trusted, myACI also offers Marketplace access to top-tier content beyond IT and cybersecurity—helping organizations scale training, boost retention, and prove ROI at every step.



## ACI Learning [ITPro] Pros & Cons
**What users like:**

- Users value the **comprehensive content** offered by ACI Learning [ITPro], particularly for its engaging format and wide topic coverage. (14 reviews)
- Users praise the **ease of use** of ACI Learning, finding the platform intuitive and user-friendly for learning. (14 reviews)
- Users value the **engaging and diverse content** of ACI Learning [ITPro], finding it informative and easy to consume. (13 reviews)
- Users love the **video content** on ACI Learning [ITPro], finding it engaging and easy to learn at their own pace. (12 reviews)
- Users value the **high-quality training materials** of ACI Learning, praising their practical applications and engaging instructors. (11 reviews)
- Users value the **diverse training variety** offered by ACI Learning, appreciating the engaging content and expert instructors. (10 reviews)
- Variety (8 reviews)
- Engagement (7 reviews)
- Users value the **knowledge enhancement** provided by ACI Learning [ITPro] through structured, engaging, and informative courses. (7 reviews)
- Easy Access (6 reviews)

**What users dislike:**

- Users are frustrated with the **outdated content** , noting the absence of newer topics and delayed updates. (6 reviews)
- Users note that the **lab issues** include fewer practical labs and occasional technical bugs impacting the learning experience. (4 reviews)
- Users find the **limited content** on advanced topics frustrating, wishing for more comprehensive coverage in specific areas. (4 reviews)
- Users note that **outdated courses** hinder timely preparation for exams and progress in new technologies. (4 reviews)
- Users note **insufficient hands-on learning** , desiring more interactive elements and practical demonstrations in the courses. (3 reviews)
- Users experience a **lack of clarity** regarding training paths and module relevance, leading to confusion and misalignment. (3 reviews)
- Users find the **lack of diverse and advanced content** on ACI Learning disappointing, especially for niche topics. (3 reviews)
- Users note a **limited course variety** , expressing a desire for more certification videos and diverse topics. (3 reviews)
- Content Quality (2 reviews)
- Lack of Mobile Accessibility (2 reviews)

## ACI Learning [ITPro] Reviews
  ### 1. Flexible, Affordable ACI Learning That Helped Me Earn 5 CompTIA Certifications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roberto F. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about ACI Learning [ITPro]?**

When I first discovered ACI learning, I lived in a rural area, and it was troublesome and pricey to fly out for the various courses I wanted to learn.  Additionally, if I tried any online courses, they were typically Eastern time which meant I would have to be up at 4am my time in order to try and make it to the class and absorb information.  ACI learning gave me access to all the certification courses I would ever want to take, and the best part is I can take them on my schedule whenever I want.  

Since using ACI learning, I've been able to obtain 5 different CompTIA certifications, and I have my eye on a whole lot more.

**What do you dislike about ACI Learning [ITPro]?**

There's almost nothing I dislike about ACI learning.  It's a wonderful resource for getting to the information I need at a fairly good cost, allowing me to learn on my schedule.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

For me, it solves the issue of my schedule and time zone clashing with taking the certification courses I want to take.  It also gives me the freedom to hop around between courses if I want/need.  At my place of employment, certifications allow me to request raises and so I've been very happy using ACI learning. 

It also helps that ACI learning is an easy platform to use and has various methods for learning beyond just videos.

**Official Response from Kate Matty:**

> Five stars to you on earning all those certs! Thank you so much for the feedback and congrats!

  ### 2. Comprehensive IT Training with Real-World Applications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ruchi J. | Data Entry Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about ACI Learning [ITPro]?**

I love how practical and well-structured ACI Learning (ITPro) is. It doesn't just hit you with theory; you get clear explanations combined with hands-on labs. This makes it easier to understand and apply concepts in real-life scenarios, which is a big help when prepping for certifications or improving job skills. The quality of the instructors and video content is another plus. The lessons are engaging and broken down into bite-sized pieces, so it never feels like too much at once. The learning paths are super useful too, providing a clear roadmap to keep me on track. I appreciate the flexibility of learning at my own pace. The content gets updated regularly, so I’m always learning about current technologies. The hands-on Skill Labs are especially valuable, letting me practice real IT tasks in a virtual environment which boosts my confidence in what I've learned. The practice tests simulate the certification exams and really help in assessing my readiness. Overall, the combination of hands-on practice, structured learning paths, and flexibility makes it a top choice for me.

**What do you dislike about ACI Learning [ITPro]?**

There are a few areas that could be improved. Some courses can feel inconsistently paced—certain topics move too quickly, making it harder to fully understand complex concepts without revisiting the material multiple times. The depth of advanced content needs improvement; it’s excellent for beginners and certification preparation, but some courses may not go deep enough for more experienced learners. The user experience and content structure could be enhanced as the navigation and course organization feel slightly clunky, and better integration between videos and labs would improve the learning flow. The subscription model and pricing may not suit everyone since access is typically bundled, feeling expensive if only specific courses are needed. Finally, some concerns around content updates and presentation quality, with newer material sometimes feeling less engaging compared to earlier formats.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

ACI Learning [ITPro] combines theory with hands-on labs, making it easy to understand and apply IT concepts. The flexible, self-paced learning fits my schedule, while the structured paths and progress tracking enhance my focus and motivation.

**Official Response from Kate Matty:**

> Thank you so much for this valuable feedback - we share this with out product and content developers to ensure we can make meaningful changes and updates for our learners our top priority. 

  ### 3. Solid Technical Fundamentals with Room for More Interactivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** MAX W. | Dr., Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about ACI Learning [ITPro]?**

Two major new developments: First, ACI Learning is updating its catalog to reflect modern attack techniques and AI-driven threats. Second, Increased emphasis on "break-and-fix" labs, moving away from passive video learning

**What do you dislike about ACI Learning [ITPro]?**

ACL Learning is definitely moving towards the direction that I mentioned above. The pace should be even more rapid: with the advancements of AI, automation happening outside, the changes should rippled to the simulated labs, exercises faster, to best serve the audiences. 

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

It is addressing several key challenges in IT education, particularly the need to bridge the gap between academic instruction and practical, industry-aligned skills. As a university professor, I often find that while our curriculum provides strong theoretical foundations, students benefit greatly from supplementary resources that expose them to real-world tools, terminology, and workflows. ACI Learning’s content supports this need by offering up-to-date, professionally guided training aligned with certifications and practical IT roles.

The platform benefits me in two important ways: first, It helps reinforce topics I cover in class, especially in areas like system administration, networking, and cybersecurity. The video tutorials and assessments serve as effective supplemental materials or flipped classroom resources; second, it enhances my students’ job market preparedness by introducing them to tools and scenarios they’re likely to encounter in professional IT environments.

I would like add one more thing here: ACL respondes very swiftly to new technologies. When ChatGPT just came out, for instance, they already developed a suite of practices labs for security applications of ChatGPT. Impressive and very timely!

**Official Response from Kate Matty:**

> Thank you SO much for this feedback Max! You'll be happy to hear that we are working on even more to help our learners with the fast changes happening in AI (See link below for info on our new labs). Congrats on all your training!

  ### 4. Intuitive, Self-Paced Learning with Top-Notch Content in ACI [ITPro]

**Rating:** 5.0/5.0 stars

**Reviewed by:** John K. | Procurement Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about ACI Learning [ITPro]?**

ACI [ITPro] is intuitive & easy to use.  The content is top notch & allows me to go at my own pace.  I also like how I get to search & customize what I am viewing.

I especially like being able to read the transcripts as I go or pause. It helps greatly with my learning style.

**What do you dislike about ACI Learning [ITPro]?**

I sometimes find it challenging to get back to a lesson I have previously viewed if I start any new content.  The dashboard & bookmarking could be a bit better in this capacity.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

ACI [ITPro] offers current & relevant content so that I can choose where to enhance my knowledge & skill set.  This is greatly beneficial for my role, as I have a lot of areas of responsibility.

**Official Response from Kate Matty:**

> Thanks for this review, John! We share all feedback directly with our product team so we can assure that our plans and roadmaps meet your needs. 

  ### 5. Empowered Learning with Intuitive Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricardo  R. | IT Service Manager , Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2026

**What do you like best about ACI Learning [ITPro]?**

I like that ACI Learning [ITPro] provides me a gateway to learning and discovering the technology I use daily at work. It helps me understand and execute functional requirements, giving me a remarkable advantage at work. It feels wonderful to know what I'm doing so seamlessly. I appreciate the expression of the curriculum and how the presenters express the course content. The organization of the lesson modules is simple and easily accessible, making it straightforward to navigate. The initial setup was simple enough, and I was able to register easily with the provided hyperlink. I also like it and would love to continue to use it to advance my tech knowledge and grow exponentially based on ACI's provided learning console. It's a no-brainer for me to give it a much-deserved 10 out of 10.

**What do you dislike about ACI Learning [ITPro]?**

Maybe you could include bots to interject within any given lesson to make it more interactive like in an actual classroom.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

ACI Learning [ITPro] gives me a gateway to learning, helping me understand and execute daily work functions with enterprise products, providing a seamless work experience.

**Official Response from Kate Matty:**

> Thank you so much for your review, Ricardo!

  ### 6. Comprehensive and User-Friendly for Cybersecurity Studies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about ACI Learning [ITPro]?**

I like that ACI Learning [ITPro] is easy to use, with a lot of helpful information. It provides more in-depth information and details about the subjects I study for my cybersecurity analyst certification, and it's definitely more informative than YouTube. I also appreciate the real-world scenarios they use. The platform offers a lot of practice opportunities with practice tests and labs, which is great because I need extra practice beyond just studying materials and watching videos. It's really easy to go through the videos and click for notes if needed. The initial setup was very easy as well.

**What do you dislike about ACI Learning [ITPro]?**

There’s nothing I do not like

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

ACI Learning [ITPro] provides me with in-depth information and real-world scenarios that help in my cybersecurity certification studies, offering more than YouTube.

**Official Response from Kate Matty:**

> Thanks so much Shannon! We love having your feedback.

  ### 7. Clear, Career-Focused IT Training That Delivers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alison M. | Social Media Marketing Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2026

**What do you like best about ACI Learning [ITPro]?**

What I find most helpful about ACI Learning IT Pro is how easy it is to access and see the cost and details of each plan. I also appreciate being able to learn IT and cybersecurity through video courses tailored to CompTIA certification, which helps with breaking into the tech industry. Additionally, it s useful that there are other options like AWS, Microsoft, and even Linux available, allowing me to build more in-demand skills. The courses are easy to understand, and implementation and integration are straightforward. Customer support is excellent for answering questions and providing clarification.

**What do you dislike about ACI Learning [ITPro]?**

The least helpful thing about ACI Learning IT Pro is that the ITPro Standard plan doesn’t offer a monthly option and is only available as an annual plan. AuditPro has the same limitation. On top of that, ACI Learning IT Pro only offers three bundles, and none of them combine options like AWS and Microsoft.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

ACI Learning ITPro solves the problem of accessing structured, high-quality IT and cybersecurity training in an organized and easy-to-navigate way. It clearly outlines course options, costs, and what each plan includes, which removes the guesswork when choosing a learning path. The platform also provides video courses tailored to CompTIA certification and other in-demand skills like AWS, Microsoft, and Linux, helping me build the knowledge I need to break into the tech industry. This benefits me by saving time, providing a clear roadmap for skill development, and giving me confidence that I'm learning relevant, career-focused content. Additionally, the straightforward course integration and responsive customer support make the learning experience smooth and reliable.

**Official Response from Kate Matty:**

> Thank you so much for this review! Your feedback helps us improve our product.

  ### 8. Engaging IT Training That’s Good — But Not Perfect

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sanjeet M. | Slack Community Chapter Leader - Patna, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about ACI Learning [ITPro]?**

Modules are now broken into tighter, bite-sized videos — great for quick learning sessions and better retention compared to long lectures.

**What do you dislike about ACI Learning [ITPro]?**

ACI Learning [ITPro] could improve by updating content more frequently and offering deeper coverage for advanced topics. Some long-time users also miss earlier instructors, and the overall user experience could feel more polished. More concise lessons and stronger interactive practice would further enhance learning.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

ACI Learning \[ITPro] is solving the challenge of finding reliable, up-to-date, and engaging training for IT certifications and real-world skills. It benefits me by offering structured, expert-led video courses combined with hands-on labs, which helps me not only pass certification exams but also apply the knowledge confidently in practical scenarios. This makes learning more efficient, enjoyable, and directly relevant to my IT career growth.

**Official Response from Kate Matty:**

> Hi Sanjeet! Thank you for your detailed review. We appreciate your feedback and for letting us be part of your career journey. We've got a roadmap of new releases scheduled this year that we hope you'll find helpful. https://www.acilearning.com/blog/your-guide-to-aci-learning-s-new-courses-labs-and-what-s-next-1/

  ### 9. Helped me get certified in AVD in about 6 months, Now using it to learn AWS its been fantastic!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brent L. | App Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about ACI Learning [ITPro]?**

They keep the old videos up so that, if you need to, you can check and see what changes in the syllabus have occurred and where some of the focal points need to be in your learning journey 

**What do you dislike about ACI Learning [ITPro]?**

Some of the AWS stuff is not the most up to date. There are some learning paths not covered for AWS.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

Gives me the content I need in a centralized location. I also like the practice tests they give you it provides another angle on which to get those practice Qs in.

**Official Response from Kate Matty:**

> Thanks for your feedback! We've got lots of new content coming this year - https://www.acilearning.com/blog/your-guide-to-aci-learning-s-new-courses-labs-and-what-s-next-1/ - hopefully it can help you in your career. Congrats!

  ### 10. Great resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph M. | Cybersecurity Risk and Compliance US Advisor , Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about ACI Learning [ITPro]?**

I like the new CISSP course, as well as the CISM and COBIT 19 courses. I would also like to see more of the tornado tech webinars.

**What do you dislike about ACI Learning [ITPro]?**

Yes, I would suggest updating some of the classes with the new content, and I would really like to see an entire ITIL from beginner to advanced.

**What problems is ACI Learning [ITPro] solving and how is that benefiting you?**

It is solving the problem of having on-demand Certification training and Technical development skills.

**Official Response from Kate Matty:**

> Thank you for reviewing us, Joseph! We are definitely planning to bring you more new content throughout the year! https://www.acilearning.com/blog/your-guide-to-aci-learning-s-new-courses-labs-and-what-s-next-1/


## ACI Learning [ITPro] Discussions
  - [Can I get a free trial of ITProTV?](https://www.g2.com/discussions/memberships) - 2 comments, 1 upvote
  - [Does ITProTV offer any assistance with career goals?](https://www.g2.com/discussions/itprotv-career-resources) - 2 comments, 1 upvote
  - [What benefit do members get from ITProTV&#39;s Platinum CompTIA partnership?](https://www.g2.com/discussions/itprotv-partnerships) - 1 comment, 1 upvote
  - [What additional learning supplements does ITProTV provide?](https://www.g2.com/discussions/course-supplements-3f029844-586b-49fd-b679-06f4f56d2f12) - 1 comment, 1 upvote
  - [Does ITProTV provide transcripts for courses?](https://www.g2.com/discussions/course-supplements) - 2 comments, 1 upvote

- [View ACI Learning [ITPro] pricing details and edition comparison](https://www.g2.com/products/aci-learning-itpro/reviews/aci-learning-itpro-review-3133890?section=pricing&secure%5Bexpires_at%5D=2026-05-17+02%3A52%3A01+-0500&secure%5Bsession_id%5D=ad26b655-bb66-44b3-8ec3-000d19d0cfe7&secure%5Btoken%5D=072c072730e14234765824376d1f34ff93f0abce68d33e06d27a5b64cce466d5&format=llm_user)

## ACI Learning [ITPro] Features
**Functionality**
- Skill Gap Analysis
- Skill Assessment
- Projects
- Comprehension Checks
- Learning Paths
- Channels

**Courses**
- High-quality content
- Video content
- Projects
- In-course assessments
- Certification practice tests

**Performance**
- Ease of Understanding
- Degree of Simulation
- Results of the Experiment

**Platform Reporting and Analytics - Cybersecurity Professional Development**
- Baselining
- Advanced Analytics
- Cybersecurity Reporting
- Reports

**Content**
- Interactive Content
- Video Content

**Administration**
- Team-level monitoring
- Administrative dashboard
- Certificates

**Administration**
- Certification
- Analytics Capabilities

**Platform Functionality - Cybersecurity Professional Development**
- Learning Paths
- Gamification
- Dashboard Customization

**Platform Reporting and Analytics**
- Advanced Analytics
- SSO

**Accessibility**
- Mobile, Tablet compatibility

**Platform Accessibilty - Cybersecurity Professional Development**
- Administration
- Communication
- Integration

**Content**
- Interactive Content
- Video Content

**Functionality**
- Technical Support
- Live Chat

**Agentic AI - Technical Skills Development**
- Adaptive Learning

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