Accruent Famis 360 Reviews & Product Details

Famis allows us to integrate and consolidate our maintenance management data entry points to develop reports which enable our managers to make informed decisions to more effectively deliver facility management services on campus. The system is configurable to ensure that we get the data we need/want, in the format we need, on the "front side" to avoid collecting information we don't want down the line. Review collected by and hosted on G2.com.

The product has more of a commercial customer feel than one tailored for the higher education market, having said that, they continue to improve in this area. Review collected by and hosted on G2.com.

I like that I'm able to search for work orders pretty easily. Once you are familiar with the program it's pretty easy to use. Review collected by and hosted on G2.com.

It would be nice if it had more features. I work at a university and deal with clients daily. It's not the most user friendly program. I think it would be useful if clients could see more information on work orders. When clients use famis self serve to submit requests they have too many options to chose from. It would be great if it was more simplified because clients are constantly getting confused about which options they should chose. It would also be nice if you could add photos or documents to it so people wouldn't have to send an email separately. Review collected by and hosted on G2.com.

User-friendly, very searchable and flexible Review collected by and hosted on G2.com.

There isn't anything that I dislike in terms of how I interact with it. Review collected by and hosted on G2.com.

I have been using FAMIS for 22 years. As long as you know the screens you are able to find the information that you need in a timely fashion. Review collected by and hosted on G2.com.

Old interface. You have to know where to look to find the information you are looking for. Review collected by and hosted on G2.com.

Program holds lots of information. Different screens for different aspects. Very useful and easy to use/read. Review collected by and hosted on G2.com.

What is least helpful is that some screens, debits = credits and others, credits equal debits. It's backwards on several screens and hard to remember. Review collected by and hosted on G2.com.

Ease of use. FAMIS was user friendly and the reporting options worked well for our organization Review collected by and hosted on G2.com.

updates often deleted reports that were used and that was not always shared in the update Review collected by and hosted on G2.com.

Software is very intuitive and the dashboard is easy to understand Review collected by and hosted on G2.com.

Can be clunky at times and a bit slow at times Review collected by and hosted on G2.com.

It enables the user to tag essential records in a multitude of ways which enhances the ability to measure metrics and improve business processes. Review collected by and hosted on G2.com.

It is pretty expensive, but with a well thought through implementation, you will get a good ROI. Review collected by and hosted on G2.com.

The ability to run several reports at the same time Review collected by and hosted on G2.com.

Unless you buy the rights for the app is very hard to keep track of time of work orders Review collected by and hosted on G2.com.