CJ
Conway J.
Mid-Market (51-1000 emp.)
"On Time Delivery and On Demand Support"
5/5
Describe the project or task Access Global Group helped with:

We needed help implementing new enhancements to fit our existing needs and needed on going support. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

AGG team delivers what they promise and more. There were a few bumps on the road, but the team really takes time to understand your requirements and make sure you get the best of Salesforce. They are upfront and will offer you alternative realistic solutions fit for your business. Review collected by and hosted on G2.com.

MS
Mel S.
Enterprise (> 1000 emp.)
"Great Experience & Lot of Support from AGG"
5/5
Describe the project or task Access Global Group helped with:

When we started the implementation and carried out the training sessions, we were further pleased with the dedication, knowledge and initiative of the AGG consultants on our implementation. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

Our experience this far has been excellent throughout. Starting with the Sales team, who were helpful, knowledgeable and were available to answer any questions. The ROF and data-collection phases have been similarly facilitated and simplified through the expertise of the team members at AGG Consultants. Review collected by and hosted on G2.com.

EL
Eric L.
Mid-Market (51-1000 emp.)
"A Reliable Partner"
5/5
Describe the project or task Access Global Group helped with:

Access Global Group helped us in transformation of our old and outdated web platforms to new platform using Salesforce. Very complex project. The New platform should accommodate end to end sales Process. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

I liked their approach & Methodology. They were readily available when we contacted them, and started working on our project within two days. Our Problem was not to select the right CRM but to select the right Salesforce Partner.

We had a very professional & smooth implementation with Access Global over three months in all project stages, their follow up and updates were Excellent and robust. Review collected by and hosted on G2.com.

Verified User in Financial Services
GF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Access Global is absolutely “AMAZING”"
5/5
Describe the project or task Access Global Group helped with:

In one of our projects we seeked help from Access Global ,who amazed us with the dedication and extreme knowledge.

Our project was extremely complicated and challenging.

The project involved in searching 15Y worth data which is all member complaints..These billions of records are searched by specific key words and sent to a sensitive location so gov or regulators can access.

We have tried all possible solutions starting from Elasticsearch,Spark,Dremio etc but nothing was effective.

Access Global has blown us away with their awesome work. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

Can’t list one

Commitment, on time deliverables , weekly touchbase, going beyond the expectations and very importantly passionate about what they do Review collected by and hosted on G2.com.

Sarath Chandrika S.
SS
Sarath Chandrika S.
DB Technical Lead
Enterprise (> 1000 emp.)
"Very helpful and Excellent service provided by AGG in creation of dashboards"
5/5
Describe the project or task Access Global Group helped with:

I had a great experience with AGG in creating dashboards with our project requirements. The Salesforce consultant really helped us in taking through the complete process from beginning to end. Creation of worksheets, add or replace the sheets, adding dashboard options and setting the required options, adding the objects and their settings, detailed options for navigation and export. Provided new ideas in creation/using the dashboards, the communication and the attention received from Salesforce is really appreciated. Thanks for all the help provided. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

Very helpful and the support provided to us regarding the dashboards is awesome. They will make us understand completely about IN and OUT of the dashboards and their options. Review collected by and hosted on G2.com.

MH
Mark H.
Small-Business (50 or fewer emp.)
"Very Responsive & Supportive - Helped us with enabling Computer Telephony Integration(CTI)"
5/5
Describe the project or task Access Global Group helped with:

We have been working with Access Global Team for couple years now. The engagement started with an assessment project which evolved into an implementation of the Service Cloud console which was a 6-month project. we came to depend on them so much that we now have them on an ongoing support contract.

The entire experience from the sales cycle and now into an everyday engagement has been one of the best as compared to other vendors I have worked with. What truly sets them apart is that they are as invested in the success of the project as we are. They are transparent, collaborative and understand the realities of technology projects.

Their methodology on collecting requirements, documentation, development, testing and deployment is helpful. They will also accommodate any corporate standards you have, for example in our company only IT will do deployments and during certain windows. Their technical expertise on salesforce and related ecosystem and apps is really good. Our team was also very thorough and NEVER handed us anything that wasn't already completely tested and vetted.

They really foster a culture of relationship building and this was evident in the way they worked. Our project team really engaged with users, to hear their pain points and provide solutions. They were responsive, available and delivered all their commitments on time. There was also the right amount of check ins from their exec teams and they have always been very accommodating whether it’s the format of our project updates, our billing or even helping us get product feedback into salesforce. The last item really stands out to me because it speaks to their passion for delivering a good customer experience and helping the entire ecosystem including the product itself. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

Very Responsive, Knowledgable, Educated us in the system capability, Helped us pick a Computer Telephony Integration(CTI) vendor and other aspects of the project. Review collected by and hosted on G2.com.

AG
Anthony G.
Mid-Market (51-1000 emp.)
"Best Technology Partnership"
5/5
Describe the project or task Access Global Group helped with:

Access Global Group helped us establish a very good platform for communication, Sales process & Support between different sectors of our company. They were a very professional set of people to partner up with. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

We loved the fact that they were always willing to make changes whenever we needed them, and still delivered our Solution on time. Review collected by and hosted on G2.com.

BH
Boutin H.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The most knowledgeable Salesforce consultant we have worked with till date."
5/5
Describe the project or task Access Global Group helped with:

We partnered with Access Global Group for our Salesforce consultation. They provided us a product which exceeded our expectations and needs. We are very happy with their work and the kind of effort they had to put in to develop our product in a very short period of time. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

I personally like the ease of starting a new project with them. Our project started within the very first week when we initially approached them. Review collected by and hosted on G2.com.

AK
Anil K.
Enterprise (> 1000 emp.)
"Integrated Salesforce.com with Epicor ERP"
5/5
Describe the project or task Access Global Group helped with:

Our project is to integrate Salesforce.com Sales cloud with Epicor using web services. We had many obstacles to over come. AGG team helped us and made themselves available for questions and/or discussions as we got through the design/build. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

Working with AGG is always a positive experience. This is my 5th project with AGG team and they are very knowledgeable about the platform and always steer us in the right direction at critical decision making junctures. I could not be happier with the outcomes we've achieved. Review collected by and hosted on G2.com.

JM
James M.
Small-Business (50 or fewer emp.)
"Excellent Salesforce.com Support & Quickbooks Integration Setup"
5/5
Describe the project or task Access Global Group helped with:

The Salesforce Consultant that helped us with our project was very knowledgeable in creating our dashboard. From start to finish, he walked us through the process, gave us ideas on how to structure our reports in an efficient manner, and listened to our needs in order to incorporate them into the dashboard. I really appreciate the constant communication and attention we received. They would also update us on what they were working on, and it was very easy to meet our timelines. Review collected by and hosted on G2.com.

What do you like best about Access Global Group?

Salesforce.com Expertise, support to help us understand what the system can do & cant. Review collected by and hosted on G2.com.