They were very friendly and made sure their contact information was available for us to talk to them as needed. They had a fast turnaround time for the work given to them.They have many skills under their roof. They assigned people on our time zone to work with us. Review collected by and hosted on G2.com.
While they had given us lines of communications they didn't respond to us in a timely manner. When an update was to be delivered there was a non response from the project manager and developer. Emails and phone calls were not returned at all. We had to contact a VP to get back to us and it took a day to get back to us. They were fast to move on working but they missed details of the work needed to be done. For example we needed an excel script made but the developer worked on OSX and the macro did not function as well on Windows. No one else was assigned that could do it natively on Windows, it did not work very smoothly on a Windows computer, an in house person had to fix it. Review collected by and hosted on G2.com.
