Reporting is made simple. Accelo has cut operational costs by more than 30%. User-Friendly Navigation. Can quickly run your entire business out of Accelo.

Limited Ordering Functionality in Customer Portal.

Turnaround Time. Accelo improved our operational costs by more than 30% and Turnaround Time by more than 24 hours (or 65%). Accelo plays a significant role in our ability to accommodate customers as well. Due to its streamlined functionality, we can customize customer experience, which has improved customer satisfaction by 40% since 2018. Accelo is truly the backbone of our business.

The navigation is powerful and relatively intuitive. I feel like I'm learning fast and enjoying the process.

Its navigation offers many different routes and some are better than others. And some views have important required activities that are almost hidden.

Improved transparency around capacity and productivity. Everything our team does will be visible to the people who need to manage and lead our teams.

There are so many positives - the interface is easy to read and understand, and their onboarding and training is exceptional. We have had just over 5 weeks of onboarding and the support is amazing.

There is quite an in-depth setup process if you have a large client base and templating some of the projects and things are intensive - but it is well worth the effort once you get it done!

It is a very easy-to-use platform once you know the basics - which they set you up for success while onboarding!

We haven't come across any issues yet, but have already noticed that it has improved our communications and timelines of our projects. The ticketing system has also improved communications with customers.

Using Accelo is a fantastic; I fancy the intuitive user interface and the function-rich dashboard; it's so easy to trace a feature ( the common ones you use). Project managers have an easy time tracking tasks and monitoring the team's progress. Accelo has improved our team-cordination. The marketing team also experiences better invoice interactions, and they need little assistance from the IT team from the moment we configure them into the system.

Accelo somehow lacks a strong programming base; adaptation and machine learning ability are a bit clunky. More improvements could be made on aspects such as inquiry elements (speed-wise) and the search criteria overall.

Accelo is a powerful software, delivering more than just a CRM as they promise. Look for a good team to help you set up and navigate the software; you'll be using the software smoothly with high productivity in no time.

We have in our hands a centralized platform to manage our schedules at peak productivity. Accelo has nice templates that help us have some degree of uniformity and standardization company-wide. We can also monitor running projects in real-time, which improves your general project management capabilities.

Our creative agency had been looking for a powerful, customizable and easy-to-use time tracking, scheduling and billing platform for many years, and have been thrilled since adopting Accelo. Contracting, onboarding, tech/user support, UI/UX, reporting all outstanding. Flexibility allows us to meet our ever-changing client billing demands. We want Accelo to continue to succeed so we can continue to thrive with this new platform.

There is a bit if a learning curve with the platform, but that really has to do with how many features come standard. We actually had to turn many features off that didn't apply to our time/billing process, and devise a few workarounds for other idiosyncratic parts of our billing structure. But ultimately the well-conceived framework met every challenge we threw at it. Also, the UI takes a bit to get comfortable with, but probably no more so than other comparable platforms. Now that we know where everything is, we have been completely satisfied with usability across the team and improved workflow.

We had an old custom-designed platform that was sucking energy and dollars with bugs, fixes and antiquated interface. Accelo completely modernized our time and billing processes and has improved quoting, project management and agency workflow.

Accelo can take a project from initial contact to sale to project to invoicing. It functions as a CRM, project management tool and communications platform. You can use the tool as simply (assign tasks and due dates) or as robust (dependencies, triggers, templates, automation) as you like. It is a one stop shop for everything you need to move work, communicate among the team and with clients and assess staff and company performance.

While I really like the software, what I like best about Accelo is their support team from our customer service manager to the front-line support to the engineers we've worked with. I have felt heard, that my suggestions, requests or issue reports are not going into the "we'll put that into the suggestion box" black hole. Suggestions I've given or issue reports I've made are taken seriously and addressed, often on screenshares. I have never seen a software company so attentive to its users.

One of Accelo's strongest features - its robustness - is also something that takes some getting used to if you want to use it to its full potential. It can do A LOT for you, but time spent learning and figuring out consequences of changes to settings is required. I would not put this down as a "dislike", but there is a learning curve - and that learning curve is worth it. Our particular implementation involved analyzing and reconfiguring our internal processes as we used very simple tools for time tracking and task assignment. Accelo's robustness actually facilitated those changes, so it's hard to say that is a true dislike, more like something one should know.

Having a full client CRM. Being able to allot time to tasks and have it tracked properly to the task, milestone and project. Internal team communication and visibility of that communication with the Stream feature. More detailed management of work, clearer view of what's done and what's to come on a project. Clearer analysis of how time is spent and what is profitable. Improved sales process. Clarity on task schedules.

This platform simplifies our communication with customers, and its functions and tools are very simple and easy to use. It has an automatic tracking system for email, files, notes and more. Its intelligent technology gives you the opportunity to experience the vision that the client has from a single point, from any device and place.

it does not have the possibility of having several employees assigned in shared tasks, this does not mean that it is a bad platform or its functions are not guaranteed, or we are very happy with the results obtained.

It is a very good tool to improve interaction within the company and outside it, the automatic tracking system is excellent to develop a more organized, clean work and to discard all the repetitive work and leave it to the intelligent function, it is A basic CRM but with functions and tools that will help you to develop your company, totally recommended.

We can measure the time we dedicate to each client and correct our work to make it more effective. It is perfect for performing an automatic update of the profiles of each client to see when was the last time we made an interaction with the user. We increased sales results thanks to improved CRM, active project work, time tracking and also invoicing, it has been an important tool for us, very easy to use.

I like the way this software helps us to automate workflows which results to increase in productivity.

Its simple to organize and manage projects with Accelo.

It's a better tool for tracking projects progress.

I haven't yet experienced anything as a challenge for the time I have used this software as it performs excellently.

It's the best tool for projects management that any institution need to have.

This software automates Professional Services.

It facilitate great team collaboration.

Reliable tool for projects management.