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Millennium Reviews & Product Details

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Isabelle F.

Sales Specialist

Consumer Electronics

Small-Business (50 or fewer emp.)

10/14/2019

"Millennium is outdated "

2.5/5

What do you like best about Millennium?

Millennium has the right idea. Great resources for scheduling and easy right click shortcuts as well. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

Millennium is so outdated that it takes forever for anything to load. Even the apps at the bottom of the page are completely useless as they are so outdated. Review collected by and hosted on G2.com.

Recommendations to others considering Millennium:

Just remember that it needs to be updated before going on any new device. Wait for the developers to come out with a new millennium Review collected by and hosted on G2.com.

What problems is Millennium solving and how is that benefiting you?

It’s helped us a lot with scheduling. Sometimes it’s easier to just right things down because that is faster than just typing it in millennium. It has helped us realize who is on the cancelation list and helps us know more about each customer. Keeping us updated on birthdays and account charges etc. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/17/2019

"Satisfied"

3.5/5

What do you like best about Millennium?

I like the amount of categories we can specify our accounting entries with IE State center, project code, GL, Department Etc... Review collected by and hosted on G2.com.

What do you dislike about Millennium?

I dislike how my cloud system sometimes crashes while I'm working. Review collected by and hosted on G2.com.

Jennifer b.

Freelance Virtual Assistant, Email Marketing, Webdesign, Social Media

Small-Business (50 or fewer emp.)

8/13/2019

"Great software for larger companies"

3.5/5

What do you like best about Millennium?

I liked how once you set it up its done, and easy to use after set up. scanning products, never having to worry about time it takes for a employee to finish their session Review collected by and hosted on G2.com.

What do you dislike about Millennium?

The first set up was very time consuming and at some level too much for a small business Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

9/19/2019

"Easy to use with great training "

3.5/5

What do you like best about Millennium?

the layout of the software and the training that can be done. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

this software is behind its time, it isn’t connected or instantaneous enough Review collected by and hosted on G2.com.

Recommendations to others considering Millennium:

This is a good starter program but I would skip buying it and begin with something else. Review collected by and hosted on G2.com.

What problems is Millennium solving and how is that benefiting you?

millennium generates all reports needed that allow us to have accurate numbers in all of the areas we look at. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

8/17/2018

"Not just for donors - great as an alumni database too! "

5/5

What do you like best about Millennium?

We use this as our alumni database, in addition to using it for donors - it's great for tracking things like employment, in addition to addresses, emails, phones, etc. It holds a LOT of information in a single database, which is great. There's plenty of space for you to track pretty much whatever you want. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

It's not necessarily very intuitive - I've been working with it for almost three years and I still don't know how to delete a duplicate phone number. There's a "delete" button but as far as I can tell, it doesn't do anything. It can be a bit clunky when inserting information - it can't detect the state (or "place") of an address from the ZIP code like other programs I've used, and you have to scroll all the way down for USA in the countries list. Review collected by and hosted on G2.com.

What problems is Millennium solving and how is that benefiting you?

It works well for us because it allows us to also track things like giving and event trends, so we can see any correlations. It is also nice because it allows alumni and advancement to see what communications the other department has had with different individuals. Very nice, great for keeping all this info under one roof. Review collected by and hosted on G2.com.

Robert V.

Associate Director of Career Services / Employer Relations

Higher Education

Enterprise (> 1000 emp.)

1/12/2018

"Recent User"

4/5

What do you like best about Millennium?

In my current role I have to use this system to run many reports for research possible corporate partners. The ability to run searches based on key words, name, corporate name and many other data points is extremely helpful. Also. the ability to set up custom reports and save them is a great feature, then you do not have to set them up on a regular basis. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

As I said above, reports are key for my research on prospects, but sometimes creating them can be difficult. So while it is nice that you only have to create them once and can save them, I frequently have to go to the administrator and ask for assistance in setting them up. Review collected by and hosted on G2.com.

Recommendations to others considering Millennium:

Make sure when you are going to bring the software on board that you have members from across campus involved in the process. I was not part of the original team of those that brought the system on, so if it would not had worked for my needs, we would have had an issue. Review collected by and hosted on G2.com.

What problems is Millennium solving and how is that benefiting you?

Millennium is a CRM system for higher education and those that work in advancement or development. We are able to store a great amount of data about our alumni, business contacts and other key stakeholders for the university. It also has given us the ability to set limitations on what different individuals can and cannot see, so we are able to customize levels of access which solves a huge problem for us, while still allowing collaboration across the university Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/30/2017

"Great donor management tool"

4.5/5

What do you like best about Millennium?

I love that I can track a history of giving by donor or attribution group. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

Overlaying Crystal reporting atop Millennium can feel really unwieldy at times. I also wish I could link it to our e-commerce portal - Blackbaud - for more seamless integration. Unfortunately, we've invested a ton on Millennium, so there's no backtracking. Review collected by and hosted on G2.com.

What problems is Millennium solving and how is that benefiting you?

We're in the process of expanding our use of Millennium to track event attendance. We find the software particularly useful for tracking next gen donors to see how event attendance can be extrapolated across any giving developments - e.g., does engagement result in them raising their annual gift? With Millennium, we can do a deep dive into that behavior. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

1/29/2018

"Best Fundraising CRM for data storage and reporting"

4.5/5

What do you like best about Millennium?

We can run any report we want and our data entry team is able to use easily. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

User Interface is dated. We use EverTrue for most users as a front-end. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

4/25/2018

"Abilia Mil"

5/5

What do you like best about Millennium?

User friendly. I like the fact that it has "Alerts" tab. I think this is very important and help provide good service to the donors. I like that there are different options to view the screen. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

That I have to have a different password from my other accounts/software. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

6/29/2017

"Easy to use software"

4/5

What do you like best about Millennium?

I liked how easy it was to maneuver around the program. It's very easy too book appointments, change, or cancel. I also like how it can be linked nation-wide to search for someone who has been to another facility. It allows customers to get services done anywhere, and allows the company to ensure customers arn't cheating the company out of promotions. It also has very easy customization for specific positions of an establishment- management versus receptionist versus the esthetician. Everything was also color coordinated- the types of appointments, dates, times- all customizable. Review collected by and hosted on G2.com.

What do you dislike about Millennium?

There wasn't must I didn't like. I suppose the constant immediate logging off within 2 minutes. Sometimes I would be explaining a package or a product to a customer with a lot of questions, and suddenly, when I've verbally finalized the sale, it would take a bit longer to fully complete the transaction since I would have to log back on. It was annoying but I also understand why it's important. Review collected by and hosted on G2.com.

Recommendations to others considering Millennium:

Take your time when working with engineers to customize the program for your facility and business. It has a lot of potential and it's very easy to use. Although I was not involved with the process of customizing the program, I can tell that a lot of work was put into it. It is connected to a website for appointments as well as a smart phone app on both androids and iphones. VERY cool. And it's synced to the actual program within 15 minutes, I've personally seen it much faster. Review collected by and hosted on G2.com.

What problems is Millennium solving and how is that benefiting you?

How easy it is to book and reschedule appointments. And it refreshes very quickly so appointments arn't suddenly double booked nonexpectedly. Also phone call volumes at the store location has gone down significantly since most of the customers now prefer to change appointments via their app or on the website. (Both of which are linked to the millennium software). Review collected by and hosted on G2.com.