Abacus Private Cloud Pros and Cons

Abacus Private Cloud is very good product. It is very easy to setup and easy to interate. Even it has features including elasticity, scalability and ease of service delivery with the access control, security and resource customization of on premises infrastructer. I use it in my daily work. Abacus Private Cloud customer support team is very responsive. Review collected by and hosted on G2.com.

As per my usage i have not found any downside in this product. Review collected by and hosted on G2.com.

Easy to use and we can use ut frequently and it has more easy to inegrate with our network it has more features for use it is ease of implementation and customer support is good. Review collected by and hosted on G2.com.

Nothing right now. as i am new user for cloud Review collected by and hosted on G2.com.

Nothing. This company is literally the worst I have ever done business with. Review collected by and hosted on G2.com.

They insist on multi-year contracts while providing underpowered hardware and then refuse to cancel the contract because the fine print actually says that the server you are leasing is not guaranteed to be suitable for any specific use. It cannot even run its own sister company's software (OfficeTools).

I have been paying a monthly fee for the past four years even though I haven't used the server past the first six months due to its extremely poor performance.

It is also annoying to have to contact support every time an update needs to be installed.

Also, they claim that after-hours support is available for emergencies but at least three separate attempts to contact them for three separate support tickets were unsuccessful. They didn't even call me back the next day during normal support hours, and each time I had to call them back myself in order to get help. Review collected by and hosted on G2.com.

The best feature of Abacus Private Cloud (APC) is that it gave our organization flexibility. We were stuck in old technology and really had to make several generations leap ahead, and APC was the best solution to make this jump to best serve our business and allow us to become a server-less environment. We no longer have to worry about backups, hardware, uptime, that is all handled by APC seamlessly. Review collected by and hosted on G2.com.

No dislikes, they did a great job of migrating us to their APC product. At the same time we did switch from G-Suite to Office365 and there is more of a challenge with Microsoft and that migration than anything with APC. APC has been tremendous in helping us with all Office365 issues. Review collected by and hosted on G2.com.

Access to all programs and files anywhere. Office and at home. Review collected by and hosted on G2.com.

The process of having to change password. Review collected by and hosted on G2.com.

Data is kept on the their cloud drive, safer. Review collected by and hosted on G2.com.

I feel that their tech support has started to dwindle Review collected by and hosted on G2.com.

Being able to access everything I would access at the office from home. Review collected by and hosted on G2.com.

Sometimes I get disconnected for no apparent reason Review collected by and hosted on G2.com.