Headlight allows inspectors to spend more time in the field gathering more useful information and less time in the trailer. This information is easily searchable and a great resource for PM's to keep track of the project. Review collected by and hosted on G2.com.
As with all tech there are bugs. Although, headlight does a great job of getting on them quickly to provide assistance or updates to fix the issue. Review collected by and hosted on G2.com.
I like how easy it is to tag a photo with contractors, items worked on, and locations. It makes going back through the photos a breeze and really makes it easy to find all of the reports that involve a particular subject matter. Review collected by and hosted on G2.com.
The menu to add tags can easily get long and be a little tedious to use. If there was one big box that showed all the tags at once I think that would be easier, like a big box of hotkeys that would make tagging faster. Review collected by and hosted on G2.com.
the pictures have the exact location on them and if the Contractor wants to dispute the quantity of an Item, I can look back through my pics and spreadsheets to verify. Review collected by and hosted on G2.com.
Syncing issues, freezing up, and saying your offline when you are not and saying headlight is out of memory. Review collected by and hosted on G2.com.
I can quickly and easily find examples of projects or pictures to show customers. It is all in one place, and we are not losing valuable information. Before, we would have to call someone that we were aware had a similar project and hope they would have the information handy that we needed. Information on successful projects and pictures was often lost, and the particulars on the projects were lost. It was also hard for the details of the projects to be recalled. Now it is all in one place. Review collected by and hosted on G2.com.
If someone is not well trained in tagging a project, the information may be hard to find. Review collected by and hosted on G2.com.
Searchability function, tagging functions, ability to create reports, use it for successes and for troubleshooting, ability to show our customers how much we have supported them during a season. Review collected by and hosted on G2.com.
I would say that what I hear the most is the time it might take to tag observations. Otherwise, it just takes some getting used to. Review collected by and hosted on G2.com.
The upside to headlight in my industry of work is the capability and capacity of picture documentation it allows me to use and store with my daily inspection reports for each project I oversee. Review collected by and hosted on G2.com.
The only downfall I have experienced over the last two years in using Headlight is the syncing mechanism is sometimes slow and at times lost during the syncing process between iPad app and Desktop software. Review collected by and hosted on G2.com.
Ease in reviewing project progress. Intuitive nature of input, and service provided by staff, along with their accessibility. Review collected by and hosted on G2.com.
Bugs and fixes that we are experiencing at times that usually discourage some field users due to extra time required to reset or fix problems. Review collected by and hosted on G2.com.
Ability to save reports in the field, when it works. Review collected by and hosted on G2.com.
Me and my colleages have experienced many glitches in the app which make using this app a huge waste of time. I have contacted support team and after many hours spent with them I'm left with unresolved issues. Review collected by and hosted on G2.com.
The ease of attaching photos to the report and cloning report headers. Review collected by and hosted on G2.com.
At times syncing data to the server can be hectic. You must sign out restart the iPad and the re-sign in in order for it sync. Review collected by and hosted on G2.com.
I have been using Headlight for large transportation projects in the San Francisco Bay Area and the project continues to grow with our use cases while minimizing the learning curve for end-users. Review collected by and hosted on G2.com.
I have used many programs and really doesn't have a big downside. Review collected by and hosted on G2.com.