I love how easy it is to enter information and transfer data from our previous case management system. Review collected by and hosted on G2.com.

Searching for people with common names often causes a delay, making it harder to quickly find the person you’re looking for. Review collected by and hosted on G2.com.

I like having the organization and the ability to keep clients informed of upcoming dates and share information with them when received Review collected by and hosted on G2.com.

That I can’t see status updates on the app Review collected by and hosted on G2.com.

Familiarity with the system. Easy flow for my practice. Review collected by and hosted on G2.com.

The iPhone and iPad apps really need an update—they’re badly out of date. Review collected by and hosted on G2.com.

I love how easy it is to bill clients and send deposit requests. Sharing documents with clients is easy and fast to do. It's easy to track and bill time as well. The messaging portal is great for clients to get a hold of us, and we love having the option to text clients so we don't have to give out personal cell phone numbers. Review collected by and hosted on G2.com.

The billing is not always easy to understand. We have a lot of clients that reach out with questions because they don't understand the bill. The deposit request character limit sucks because I need to write out a longer message sometimes but can't. It also requires me to send the deposit request every time I edit it instead of just letting me save it. I don't always want to send a reminder to a client if I need to edit the request. Review collected by and hosted on G2.com.

It keeps all our cases in order and easy to find. We are able to put notes and reminders all in one place. Review collected by and hosted on G2.com.

Would like to see it set up for public defenders, Dependency cases and Delinquency cases. Review collected by and hosted on G2.com.

MyCase is, for the most part, user-friendly and has a good amount of features. Clients seem to like the Review collected by and hosted on G2.com.

Certain aspects need changed/updated like being able to move file folders (dragging and dropping) and other small details. Since it become 8am it seems like there have been some changes that are not ideal, hence my lower rating. For example, any new users do not have the ability to save documents automatically anymore, which is very frustrating and would be a nice feature to bring back. The note taking is really difficult as well. When you go to refund a client after closing out a case in the trust, once you refund them the amount, it shows the requested funds as overdue. In firm documents, you cannot upload multiple files into one folder at one time (this is not the case for case documents). There is no date on the timer function so if you don't save the timer that day, you don't necessarily know the date. When someone makes a comment on an invoice, you do not get a notification. So if someone writes something important you wouldn't know unless you randomly opened it. Also, email integration isn't great-saving documents easily and expanding out email integration compatabilities to Zoho or other emails would be very helpful and provide a higher rating. Review collected by and hosted on G2.com.

mycase is very user friendly, and the AI now is saving so much time. Plus the AI tutorials are great as well. Review collected by and hosted on G2.com.

summarizing documents are still in its preliminary stages, I know mycase just introduced OCR scan, hopefully it will get better and be able to read all pages. Review collected by and hosted on G2.com.

It is easy to use and accessible from anywhere. It links with other software we currently use. Review collected by and hosted on G2.com.

Occasionally it will disassociate from link applications. Review collected by and hosted on G2.com.

It is very user friendly, and forgiving! Review collected by and hosted on G2.com.

I don't like the way that the documents are set up. Case documents are what I am talking about. I just feel like there would be a better way to organize, be able to create specific file folders Review collected by and hosted on G2.com.

Mycase has helped me stay on top of tasks within my firm and manage my staff effectively. Review collected by and hosted on G2.com.

Thr lak of customization for the caribbean region Review collected by and hosted on G2.com.