NM
Nathan M.
Manager
Small-Business (50 or fewer emp.)
"Receive Payments 1 day quicker than many merchants Fast and easy to use"
5/5
What do you like best about 8am CPACharge?

The ease of the system to use and it syncs with TaxDome Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

Requires and email address for every transaction except for chip or tap transactions. Review collected by and hosted on G2.com.

Sara J.
SJ
Sara J.
Owner
Consulting
Small-Business (50 or fewer emp.)
"Business has Re-opened for Service"
5/5
What do you like best about 8am CPACharge?

What I like best about CPA Charge is mainly the Invoicing ability and Account Withdrawal capability at my demand! Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

CPA Charge I find provides a smooth processing flow and definitely relative to the type of Clients I service! Review collected by and hosted on G2.com.

Kendra W.
KW
Kendra W.
Founding Member
Small-Business (50 or fewer emp.)
"After 35 years of SingleWide Accounting I found a great payment service."
5/5
What do you like best about 8am CPACharge?

It is a reliable and affordable service. Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

I wish it integrated "More" with more online accounting programs, such as Xero, FreshBooks NetSuite, and QuickBooks. Review collected by and hosted on G2.com.

Annette H.
AH
Annette H.
Admin
Small-Business (50 or fewer emp.)
"So far, much prefer this software to our old merchants"
5/5
What do you like best about 8am CPACharge?

I find it very user friendly for the most part and customer service is quick to respond to any issues and seems to be knowledgable regarding the two particular issues I've had.

There are also many additional features that our previous online merchants didn't provide.

I personally found implementation of the software to be a very short learning curve. Initial access and signing in was very easy.

We use this software every day and I frequently throughout the day log in to check for client invoices that have been paid, and if paid by check I can just click the "paid" option and everyone can see what has an hasn't been paid and which clients needs to have a reminder sent.

And it can be intergrated with quickbooks Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

Since a recent update, they change around a particular option that was orginally accessed from the menu on the left side of the screen and is now a sub-menu item. One of the calls I made as noted in the "What do you like box". Review collected by and hosted on G2.com.

Jennifer S.
JS
Jennifer S.
Owner Accountant
Small-Business (50 or fewer emp.)
"Easy-to-use payment platform with low fees"
5/5
What do you like best about 8am CPACharge?

CPACharge has changed my life!! They allow me to set up recurring payments from clients that I can set and forget. It really helps me not stress out about whether or not I'll get paid. Their website is super easy to use, and there are a TON of reporting options. I know my clients' info is secure and safe. I also love that they offer Affirm, as that is a very popular payment option with my tax clients. I've only had to contact Customer Support once, and they were extremely helpful! Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

My one and only complaint is that you cannot directly set up a recurring payment from the Card Vault after your client inputs their card information. You have to charge the card manually once, THEN you can set up a Schedule for recurring automatic payments. This is inconvenient because I have existing clients that want to switch to Auto-Pay that put in their card info, and I have to set a reminder to charge them the next month so I can set up their recurring payments. Review collected by and hosted on G2.com.

AP
Arlyn P.
Small-Business (50 or fewer emp.)
"Nothing short of amazing!"
5/5
What do you like best about 8am CPACharge?

It has made collecting payments from our clients so much easier. Them having the ability to follow the link to our payment site and us not having to be in office to take their payment has made a world of a difference. Switching over to this processor was one of the easiest switches we ever made. They had a short walk through with me and if I ever have any questions, I know they are super easy to get in contact with. Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

Honestly, I haven't had any down sides to it. Review collected by and hosted on G2.com.

Amanda M.
AM
Amanda M.
Small-Business (50 or fewer emp.)
"Best COMPANY Ever!"
5/5
What do you like best about 8am CPACharge?

I love it because it is convenient to use in the office and on the go. It is small enough to not take up a lot of space either. The online platform and application on mobile devices are easy to use and follow. Our firm appreciates this so much when it comes to tax season as well as off-season. All around great company. If any issues ever arise, customer service is at its best when assisting with our needs. We also use this a lot in our office. There are many features as well as integrations within the tax software that we use. Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

I don't have anything negative to say. Everything is wonderful. Review collected by and hosted on G2.com.

DB
Diana B.
Firm Administrator/Controller
Mid-Market (51-1000 emp.)
"CPACharge - Easy to use and work with"
5/5
What do you like best about 8am CPACharge?

The best part of the CPACharge is being able to set up a schedule for clients for recurring payments that are monthly, quarterly or annually, so they don't have to remember to pay. Also, with being able to link the payments as a pay now on an invoice within our portal system and it being recorded into our system. Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

The only enhancement would be that when a client does pay through the software portal, the pay now would be removed as an option to indicate payment made. I don't believe that this is a CPACharge issue, more the other software issue. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"CPA Charge is a great way to streamline billling and payment!"
5/5
What do you like best about 8am CPACharge?

CPA Charge allows me to bill clients with a link to immediate payment through credit card or bank ACH. It is a great way to bill and get paid quickly. I can also quickly review who has paid and send out reminder bills. It really speeds up the billing and payment process. Their customer support is great. When a payment does not process correctly they can always tell me why. I contact my customer and they correct the payment error. When I transitioned to my home/office I took on my billings. I had no trouble implementing the system and setting up billing for my clients. I use this program for all of my billings. Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

My biggest negative was the time it took to process payments from bank accounts. But CPA Charge has changed that feature and payments now process the same as credit cards with two day credits to my bank account. Review collected by and hosted on G2.com.

NC
Nancy C.
Small-Business (50 or fewer emp.)
"CPACharge is very user friendly"
4.5/5
What do you like best about 8am CPACharge?

CPAcharge is very user friendly and was easy to figure out when I first started. Their tracking solutions are very reliable when trying to find out history on charges. I also like that their customer service is top notch, they go out of their way to make sure you are questions are fully answered. Review collected by and hosted on G2.com.

What do you dislike about 8am CPACharge?

Least helpful is that it is too expensive to add the feature for putting charges of $10,000 or more though. If we were easily able to charge up to $30,000 with EFT that would be ideal. Also we wish this was connected to a proposal or engagement letter process. We are having trouble keeping up with all that we have to do for our business and are looking for a payment processor that is connected to our engagement letter process. Review collected by and hosted on G2.com.