# 800.com Reviews **Vendor:** 800.com **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 950 ## About 800.com Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team - all from one simple dashboard. For agencies and advanced users, 800.com supports powerful tools like: đŸ“¶Dynamic Number Insertion (DNI) to track exact sources of inbound calls ✅Integrations with GA4, Google Ads, Meta, and Microsoft Ads đŸ’»Client-level account management with white-labeled dashboards Built for SMBs but scalable for agencies, 800.com also includes: 📞 Call forwarding, voicemail, and customizable IVR 🔁 Call recording and transcription with playback for training or QA đŸ‘±Enhanced caller ID, complete with name, email and address 📈 In-depth call analytics and reporting 💬 SMS campaigns for direct customer engagement đŸ“ČMobile app so your business line goes everywhere you go For agencies managing multiple clients, 800.com provides agency-level capabilities, including client management features and white-labeled dashboards. This functionality allows agencies to efficiently oversee various accounts while maintaining a consistent brand experience for their clients. With the upcoming advanced AI features, such as sentiment analysis, 800.com is poised to deliver even greater insights into customer interactions, making it a powerful tool for businesses aiming to elevate their marketing strategies and customer service. Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too! Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions - without the complexity of traditional phone systems. ## 800.com Pros & Cons **What users like:** - Users appreciate the **ease of use** of 800.com, enabling quick setup and instant connectivity with others. (301 reviews) - Users find the **easy setup** of 800.com to be intuitive, enhancing their telecommunication management experience significantly. (232 reviews) - Users commend the **exceptional customer support** of 800.com, enhancing their confidence and satisfaction with the service. (168 reviews) - Users value the **easy management of local business numbers** , enhancing call forwarding and tracking efficiency. (141 reviews) - Users enjoy the **easy setup and reliable functionality** of 800.com, significantly enhancing their communication process. (112 reviews) - Reliability (109 reviews) - Users love the **user-friendly interface** of 800.com, making setup and management incredibly seamless and efficient. (95 reviews) - Users value the **great customer service** and seamless experience that aids in business growth and accessibility. (93 reviews) - Simple (91 reviews) - Affordable (75 reviews) **What users dislike:** - Users note that the **pricing is on the higher side** compared to competitors, impacting overall satisfaction. (50 reviews) - Users find the **learning curve steep** , making setup and navigation challenging for those unfamiliar with phone systems. (25 reviews) - Users find the **limited features** of 800.com restrict their ability to customize and manage their experience effectively. (25 reviews) - Users lament the **limited number management features** on the app, affecting convenience and overall user experience. (25 reviews) - Users face **call connectivity issues** including voicemail access problems and challenges with text message activation. (20 reviews) - Users experience **SMS recognition issues** , limiting effective use of the texting feature with certain companies. (19 reviews) - Limited Integration (18 reviews) - Users find 800.com lacks **essential features** like advanced integrations, call forwarding, and a mobile app for better management. (17 reviews) - Integration Issues (14 reviews) - Limited Options (14 reviews) ## 800.com Reviews ### 1. So Far So Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** 800.com is easy to set up and implement. The call quality has been clear, which matters a lot when you have to use the service to talk to clients all day every day. They also set me up with a vanity number for my business. That has been a big win for branding and looking more established. I also really like the tracking/statistics side of the platform. I’m building and ramping my business up in 2026, so being able to see call activity and basic metrics is going to help me stay organized and actually measure what’s working. Overall, it’s been reliable, professional, and it does what I need it to do. **What do you dislike about 800.com?** I wasn't too keen on the incomming call allotment. With only the first 1,000 free, at first that cap made me a bit nervous, but I actually haven't come close to hitting that yet. You have to pay per call after that, but we'll cross that bridge when we get there. **What problems is 800.com solving and how is that benefiting you?** I needed a vanity number. Also, since my business is growing, I needed to stop using my personal cell phone and transition to a more professional system that I could access from anywhere, since my business is virtual. ### 2. Basic Functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Michael H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about 800.com?** I like that 800.com gives me an 800 number for the business. It looks more professional when you have an 800 number. **What do you dislike about 800.com?** I don't like being forced to talk to an AI when filling out a questionnaire. **What problems is 800.com solving and how is that benefiting you?** It gives me an 800 number for the business, which looks more professional. **Official Response from Christina Reynolds:** > Thank you for sharing your positive experience with our 800 number service and we are so happy it can give you a more professional look :). Currently, we do not have a questionnaire managed by AI, and would love to learn more about your experience so we can address it. Please reach out to us directly at Support@800.com so we can learn more, thank you! ### 3. Effortless Platform with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about 800.com?** I really appreciate how easy it was to set up 800.com, and their team was super helpful in getting everything situated on the platform. I really enjoyed connecting with their team. The platform is incredibly easy to use and is very user intuitive, making changes and uploading unique settings simple. It’s been really fun to use, especially being able to organize calls and manage different departments smoothly. The user experience is fantastic, and everyone associated with 800.com is super helpful. It's an excellent tool for seamless customer outreach and team connectivity. I just love the user experience overall. **What do you dislike about 800.com?** nothing **Recommendations to others considering 800.com:** I have been a customer for a number of years and have truly enjoyed working with the team! Love their friendliness and their helpfulness! **What problems is 800.com solving and how is that benefiting you?** I find the product enhances communication, enabling seamless outreach for customers and team members, making interactions effortless. **Official Response from Annie Argueta:** > Thank you for leaving us a 5 star review! We truly appreciate your feedback ### 4. 800.com is Very Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about 800.com?** Very convenient service and provides an added touch to customer contacts. **What do you dislike about 800.com?** Setting up SMS is not easy. When customers text me, I cannot text back from the 800 number. **What problems is 800.com solving and how is that benefiting you?** I like the ability to have calls directed to my cell phone so my number is out there for everyone to see. It helps me organize my contacts which isn't the easiest thing to do. **Official Response from Christina Reynolds:** > Thank you for your positive review and feedback! We're pleased to hear that our service provides added convenience for your customer contacts. We understand the frustration with setting up SMS and not being able to text back from the 800 number right away. We are actively working on ways to help our customers navigate the verification process and provide a better experience for our users. ### 5. Seamless Phone Service with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hilary B. **Reviewed Date:** December 09, 2025 **What do you like best about 800.com?** I love that 800.com provides a great service that's easy to use, and I don't need a second device. Their customer service is fantastic and reliable, and I also appreciate the text messaging feature. The compatibility with my phone is great, and I value the ability to screen calls and send them to voicemail. The initial setup was extremely easy, making it a smooth experience from the start. **What do you dislike about 800.com?** I don’t dislike anything **What problems is 800.com solving and how is that benefiting you?** I use 800.com for inbound and outbound calls in my cleaning company. It's easy to use without needing a second device. The customer service is great, and the text messaging feature is really useful. It screens calls and sends them to voicemail when needed. ### 6. Essential Tool for Cross-Department Call Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about 800.com?** I like 800.com's call duration insights as they help my business evaluate customer interest based on conversation length. The setup was fast, which I appreciate. **What do you dislike about 800.com?** I don't like the lack of an enhanced caller profile history that doesn't show past interactions with the same caller in one view. **What problems is 800.com solving and how is that benefiting you?** 800.com helps with poor coordination between marketing and sales by sharing inbound call insights and evaluating customer interest through call duration insights. **Official Response from Christina Reynolds:** > Thank you for the thoughtful review Brandon! We’re glad to hear that call duration insights are helping your team better understand customer interest and support coordination between marketing and sales. It’s great to know the quick setup also made getting started easy. We also appreciate your feedback on caller profile history. Having the caller id information appear with a complete view of past interactions is a valuable suggestion, and input like this helps guide how we continue improving the platform. I will bring this to our product team :) ### 7. Effortless Call Tracking with Fast Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about 800.com?** I like the voicemail to email feature of 800.com, which automatically sends voicemails to email for quick review. I also appreciated that the initial setup was fast. **What do you dislike about 800.com?** I find the voicemail analytics lacking in detail. It would be better if it provided insights about voicemail frequency and patterns. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to measure call rates from email marketing campaigns and track calls from multiple locations, helping monitor calls for each branch. **Official Response from Christina Reynolds:** > Thank you Rafael! We are so happy to hear how effortless and quick the setup was and that the auto VM feature and call tracking has worked so well for your business. I would love to hear more about the voicemail analytics you would like to see, so I can pass that on to our product team. Reach out to us at Support@800.com and ask for Christina :) ### 8. Essential for Business Communication and Professionalism **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about 800.com?** 800.com has played a crucial role for Awsum Auctionz LLC by allowing me to keep my personal and business lines separate. The automated system makes communicating with customers both smooth and professional. Whenever I have needed assistance, customer support has been excellent and responsive. I am able to reach out and get help quickly whenever necessary. **What do you dislike about 800.com?** Although 800.com has been effective for keeping my business and personal lines separate, I have encountered difficulties with activating the text message feature. My customers are still unable to send me texts, and the setup process has proven to be more challenging than I anticipated. **What problems is 800.com solving and how is that benefiting you?** They have addressed our issue of not having a dedicated phone number for our business, making it much easier for customers to reach us and communicate with us. This has allowed us to coordinate pick-ups and manage outstanding balances more efficiently, providing our customers with a reliable way to get in touch regarding their needs. ### 9. Works Simply, But More Explanations Needed **Rating:** 5.0/5.0 stars **Reviewed by:** John . **Reviewed Date:** October 22, 2025 **What do you like best about 800.com?** I appreciate that 800.com consistently works simply and does not cause any difficulties. The platform's simple setup makes getting started effortless, even if it can sometimes be a bit confusing. I find the phone forwarding, or call forwarding, particularly advantageous, as well as the ability for multiple team members to use the platform - this significantly strengthens teamwork. Providing a reputable business phone number is also considered extremely helpful, as it allows for a professional appearance. Overall, the flawless functionality of 800.com gives me reason to continue using it, and I would wholeheartedly recommend it with a 10 out of 10. **What do you dislike about 800.com?** Occasionally, there is a lack of explanations on how 800.com works and why it sometimes doesn't work. This can lead to confusion. **What problems is 800.com solving and how is that benefiting you?** I find that the product offers a reliable business phone number and, through features like call forwarding and multiple usage by team members, it optimizes our communication processes. ### 10. Dependable and Secure Call Management **Rating:** 3.0/5.0 stars **Reviewed by:** Kunal K. **Reviewed Date:** December 22, 2025 **What do you like best about 800.com?** I use 800.com to set up a toll-free number and make business calls hassle-free without worrying about data breaches. The voicemail, call routing, and basic analytics features are useful to me. I appreciate that I can take client calls from anywhere without my number being exposed. It offers ease of use and dependable performance that works well for me. The initial setup was easy. **What do you dislike about 800.com?** Operational flexibility **What problems is 800.com solving and how is that benefiting you?** I use 800.com to set up a toll-free number and make business calls securely. Features like voicemail, call routing, and basic analytics are useful. It allows me to take client calls anywhere without exposing my number, and it's easy to use and dependable. ### 11. Effortless Setup and Excellent Support for Our Telethon **Rating:** 5.0/5.0 stars **Reviewed by:** Eva L. | Special Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about 800.com?** It is pretty easy to use and the customer support is great. We use the 800 number for our yearly telethon and getting it set up and ready to use is always easy. **What do you dislike about 800.com?** Nothing- I haven't had any challenges with using the platform. **What problems is 800.com solving and how is that benefiting you?** We have a yearly Telethon to raise money for our non-profit and we need a central toll free number to people to call in and donate. Using 800.com allows our donors to call us to make their contributions. ### 12. Boosts Local Presence and Lead Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Brock C. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about 800.com?** I find 800.com very beneficial for my business operations since it allows our phone number to appear more localized, which is essential for us. This local presence capability has significantly improved our business by attracting more calls and generating more leads. I like that setting it up was very easy, which was a relief as this is the first time I’m using such a service. Another feature I enjoy is that it notifies me when I have a message and can dictate it in either text or voicemail, making it easier to retrieve those messages. Using 800.com through both my iPhone app and Microsoft laptop is convenient and seamless. **What do you dislike about 800.com?** I find it somewhat challenging to record personal greetings for the phone number. **What problems is 800.com solving and how is that benefiting you?** 800.com localizes my business phone number, solving geographic perception issues and increasing local inquiries and leads. ### 13. Accurate Information and Timely Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Grace L. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about 800.com?** Very accurate information, and they resolve issues in a timely manner. **What do you dislike about 800.com?** There is nothing i didnt like so far so **What problems is 800.com solving and how is that benefiting you?** I had a issue with sms verification there agent took that in there hands and had it resolved I have a account with Vonage had the same issue its bin over 3 weeks and I havent even heard from them. **Official Response from Christina Reynolds:** > Thank you so much for your kind words Grace! We’re glad to hear that our team was able to provide accurate information and resolve your issue quickly — especially with something like SMS verification, which can sometimes be a complex process. It’s great to know our support team made a positive difference and got you up and running! We truly appreciate your trust in 800.com and are always here whenever you need assistance! ### 14. Reliable Vanity Numbers, Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brad A. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about 800.com?** I love how 800.com allows me to choose a vanity number that fits perfectly with my brand, adding instant credibility and professionalism to my firm. This feature is incredibly valuable as it gives an impression of organization and reliability. I appreciate the flexibility of being able to link my vanity number to multiple destinations, which enhances the functionality and efficiency of my communication strategy. Furthermore, the initial setup of 800.com is seamless, which saved me time and reduced the hassle typically associated with implementing new software. **What do you dislike about 800.com?** I found the mobile app for 800.com to be less intuitive than I would prefer. **What problems is 800.com solving and how is that benefiting you?** 800.com makes my firm look organized and professional, letting me choose vanity numbers that add credibility and link to multiple destinations. The setup was seamless. ### 15. Seamless Setup, Ideal for Business-Personal Separation **Rating:** 4.5/5.0 stars **Reviewed by:** rise&bagel . **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I really appreciate the simplicity of setting up 800.com. The user-friendly setup process made it easy to integrate into my day-to-day life without any hassle. I particularly like the mobile app, which offers a seamless experience, and the desktop version, which is excellent to use. Having a second line through 800.com allows me to easily maintain a clear separation between my personal and business communications, which is crucial for balancing my professional and personal life. **What do you dislike about 800.com?** The way the phone rings is a bit of an annoyance. I would love to be able to integrate my 800.com number into my conventional messaging instead of having to use the app. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to keep business and personal communications separate with a dedicated line, simplifying my day-to-day integration. ### 16. High Recommendation with Fast Setup and Effective Call Management **Rating:** 5.0/5.0 stars **Reviewed by:** Martha P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about 800.com?** I like comparing inbound call performance across multiple campaigns with 800.com. The initial setup was fast. **What do you dislike about 800.com?** I find the enhanced call tagging and categorization lacking, as it could use bulk tagging and automated call classification. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to track call handling performance and evaluate inbound call responses. It solves limited customer journey visibility by tracking phone interactions and allows campaign performance comparisons, enhancing call tagging and categorization with automated classification. **Official Response from Christina Reynolds:** > Thank you for sharing your feedback Martha! We’re glad to hear the quick setup and campaign call comparisons are helping you better understand inbound call performance. Being able to evaluate how different campaigns drive calls is a powerful way to refine marketing efforts, so it’s great to know the platform is supporting that. We also appreciate your suggestion around bulk tagging and automated call classification. Feedback like this is incredibly helpful as we continue improving reporting and workflow capabilities for teams that rely on detailed call insights. Thanks again for choosing 800.com! ### 17. Reliable and Compliant with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sherifa W. | Owner and Insurance Broker **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** I find the ease of having a phone number that is an 800# adds more appeal to the business. I also really like the call recording feature as it allows my calls to be in compliance with CMS. It's been working well so far without any issues. **What do you dislike about 800.com?** I had a few hiccups with the voicemail and fax, but I was able to get assistance. **What problems is 800.com solving and how is that benefiting you?** I find having an 800 number adds appeal to my business, and the call recording feature keeps my calls in compliance with CMS regulations. **Official Response from Christina Reynolds:** > Thank you so much for your positive review! We’re so happy to hear that having a toll-free 800 number has added value and appeal to your business and even more so that our call recording feature is helping you stay CMS-compliant. We appreciate you mentioning the hiccups with voicemail and fax, and we’re glad our support team was able to step in and help! Your feedback helps us continue to improve. Thanks for trusting 800.com to support your business, we’re here anytime you need us! ### 18. Fast Setup, Valuable Multi-Channel Attributions **Rating:** 5.0/5.0 stars **Reviewed by:** Weston B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about 800.com?** I like the multi-channel attributions on 800.com, especially because I enjoy knowing which marketing channel generated inbound calls and conversions. Also, the initial setup was fast. **What do you dislike about 800.com?** I think 800.com should expand global number availability and provide more toll-free and local numbers for additional countries. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to record inbound calls and store call recordings for quality assurance. I like the multi-channel attributions, knowing which marketing channel generated calls and conversions. **Official Response from Christina Reynolds:** > Thank you for the thoughtful review! We’re glad to hear that the multi-channel attribution features are helping you better understand which marketing efforts are driving inbound calls and conversions. Having that visibility into campaign performance can be incredibly valuable, and it’s great to know the fast setup helped you get started quickly. We also appreciate your feedback regarding expanded global number availability. Insights like this are extremely helpful as we continue growing the platform and exploring ways to better support businesses with international communication needs. If you’d be open to sharing more about the countries or number types you’d like to see supported, please email support@800.com and ask for Christina — we’d love to learn more from your feedback. Thanks again for choosing 800.com — we truly appreciate your support! ### 19. My Calls and Messages are handle smoothly. **Rating:** 5.0/5.0 stars **Reviewed by:** Denise W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about 800.com?** It handles all of my calls and messages smoothly. **What do you dislike about 800.com?** I dislike the fact that I have to go all the way in just to hear my messages. **What problems is 800.com solving and how is that benefiting you?** It helps me handle any potential phone calls that we may receive. **Official Response from Christina Reynolds:** > Thank you so much for your feedback! We’re glad to hear that 800.com is helping you manage your calls and messages smoothly and making it easier to stay on top of incoming customer communication. We also appreciate your feedback about accessing voicemail messages. Simplicity and convenience are important to us, and insights like yours help us continue improving the experience. If you’d be open to sharing more about how you’d like voicemail access to work, we’d love to hear it. You can email us directly at support@800.com and ask for Christina. Thanks again for choosing 800.com — we truly appreciate your support! ### 20. Customer For 2 Years **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about 800.com?** I really like using 800.com because of how straightforward and user-friendly the platform is. It allows us to quickly set up and manage new 800 numbers whenever our business needs them, which is essential for maintaining a professional image and staying responsive to our customers. I also appreciate how easy it is to update payment information or make account changes , the process is smooth and intuitive, without unnecessary steps or delays. Overall, 800.com has helped us stay flexible and efficient, and it’s become a valuable tool for our communications. **What do you dislike about 800.com?** It can occasionally be difficult to reach someone for support on weekends. **What problems is 800.com solving and how is that benefiting you?** 800.com has been a fantastic tool for my businesses. Its user-friendly and intuitive interface makes it incredibly easy to set up and manage new 800 numbers without any technical hassle. I’m able to integrate it seamlessly across all my businesses, which helps us maintain a consistent and professional communication presence with our clients. One of the things I appreciate most is how efficient and time-saving the platform is. I can make updates, add new numbers, and manage settings quickly, allowing me to focus on other important areas of my business. Updating payment information and managing account details is also straightforward, which gives me peace of mind. The only area for improvement is the availability of customer support on weekends, as it can be challenging to reach someone during that time if an urgent issue arises. Despite this, 800.com has proven to be a reliable and valuable resource that has helped streamline my communication processes and support my business’s growth. ### 21. Reliable and Hassle-Free Toll-Free Service **Rating:** 5.0/5.0 stars **Reviewed by:** Terrence S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about 800.com?** I use 800.com for two toll-free numbers, and I find the service to be reliable without any issues. I like the simple call forwarding, which ensures calls to my toll-free numbers are routed to the right place hassle-free. Setting up 800.com was very easy, and its simplicity and reliability are what I appreciate the most. **What do you dislike about 800.com?** N/A **What problems is 800.com solving and how is that benefiting you?** 800.com provides reliable toll-free numbers and hassle-free call forwarding to our cloud provider. **Official Response from Christina Reynolds:** > Thank you Terrence! We are so happy to hear that our features and reliability have worked so well for your business. Thank you for being a customer :) ### 22. Great Support and a Handy Recording Option **Rating:** 4.0/5.0 stars **Reviewed by:** Omar E. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about 800.com?** I like the support. I had an issue before and they helped me. I like the recording option **What do you dislike about 800.com?** They don’t offer calls from the 800 number i need to have another number **What problems is 800.com solving and how is that benefiting you?** I can transfer to many numbers and have different messages with different languages **Official Response from Christina Reynolds:** > Thank you for your positive review Omar! We’re glad to hear our support team was able to help when you needed it and that you’re finding value in the call recording and routing features — especially being able to manage multiple numbers and languages. Regarding your note about outbound calling from your 800 number. Good news is that you are actually able to make outbound calls from your 800 number from the dashboard or mobile app! You can download the app in your respective store and start making calls right away or head to your dashboard and make a call from there directly. I've shared a support link below to help or you can reach out to us directly at Support@800.com anytime and we will walk you through it. Thanks again for choosing 800.com — we’re proud to support your business! ### 23. Freedom to Work Anywhere — Just Wish Billing Was in CAD **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about 800.com?** I can be anywhere and still run my business, which is exactly what I wanted from 800.com. The only downside is that the billing comes in US dollars instead of Canadian, which makes the cost a bit unpredictable — but otherwise, the service works great. **What do you dislike about 800.com?** The bill comes in US dollars instead of the Canadian dollar **What problems is 800.com solving and how is that benefiting you?** 800.com solves the problem of being tied to one location. It gives me the freedom to manage my business calls from anywhere, keeping things professional and efficient. It also helps me separate personal and business communication, which keeps everything more organized. ### 24. Efficient Call Management with 800.com **Rating:** 4.0/5.0 stars **Reviewed by:** Ujjawal P. **Reviewed Date:** January 28, 2026 **What do you like best about 800.com?** I really like 800.com for its call forwarding, voicemails/SMS, and analytics features. It's a cloud-based system, allowing calls and messages to be managed from anywhere with features such as call forwarding, voicemail, transcription, SMS, and call analytics. The setup was good and easy. **What do you dislike about 800.com?** Customisation options for call flows and reporting can feel limited for more complex use cases. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to enhance customer communication with toll-free numbers and cloud-based management, solving limited accessibility and offering call forwarding, voicemail, SMS, and analytics features for professional efficiency. **Official Response from Christina Reynolds:** > Thank you for taking the time to share such a well-rounded review! We’re so glad to hear that set up was easy and 800.com is helping you stay connected with your customers through call forwarding, SMS, voicemail, and our analytics features. We also appreciate your feedback on the call flow and reporting customization. That kind of insight is incredibly valuable as we continue to enhance the platform to support more advanced use cases. If you ever want to share more detail about the features you’d like to see, we’d love to hear from you. You can reach out to us directly at support@800.com. Thanks again for choosing 800.com! ### 25. Fast Setup, Effective Call Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Martin T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about 800.com?** I like the clear call history timeline that 800.com provides. The initial setup was fast. **What do you dislike about 800.com?** I think the search within the call log could definitely be improved. It would be great if filtering by keywords and caller ID was faster. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to assign dedicated numbers to franchise locations, allowing me to track inbound calls for each branch and measure call responses to limited promotions. **Official Response from Christina Reynolds:** > Thank you Martin! We are so happy to hear how well the call routing and tracking is working for your franchise. I will make a note about the filtering options for keywords in the call log, and share it with our product team. It's feedback like this that helps us build better and better. Thank you for sharing and being a customer. Reach out to us anytime with feature or product requests at Support@800.com ### 26. Would recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Luka T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about 800.com?** After searching for a while for a number that looked visually appealing for my business, I found it on 800.com! I use GHL for my business which doesn't have a way to integrate with GHL but 800.com has a way to forward calls and texts to my personal. I can also mass SMS from there. Customer service was good too. **What do you dislike about 800.com?** I wish there were more integration options, and it's $100 to port out the number to another software, which makes sense, but a little annoying considering I spent a bunch to get the number already. **What problems is 800.com solving and how is that benefiting you?** Couldn't find my exact vanity number until I came across 800.com. ### 27. Easy to get started **Rating:** 4.0/5.0 stars **Reviewed by:** Jay G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about 800.com?** The setup process was straightforward, and getting a toll-free number was quick and hassle-free. **What do you dislike about 800.com?** Was a pain to figure out and get a vanity number that worked for my company. **What problems is 800.com solving and how is that benefiting you?** Ease of recording and tracking calls ### 28. Great features Great price **Rating:** 5.0/5.0 stars **Reviewed by:** Damon K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** 800.com gives you alot of phone options for your business at a cost-effective price point. **What do you dislike about 800.com?** It is not integrated with alot of CRM's. **What problems is 800.com solving and how is that benefiting you?** I'm able to sort my calls and route them to the appropriate extension. **Official Response from Christina Reynolds:** > Hi Damon! Thank you so much for this wonderful review. We are so happy to hear that you are loving all of the phone options, price point and ability to route calls to the right department. We have a few new integrations for CRM's that you can see here - https://www.800.com/integrations. I have also shared the link below. If you do not see the one you need, please let us know directly at Support@800.com and I can speak with our development team about creating one. ### 29. Effortlessly Set Up and Make Your Small Business Look Large **Rating:** 5.0/5.0 stars **Reviewed by:** John N. | President and COO **Reviewed Date:** February 13, 2026 **What do you like best about 800.com?** I like that 800.com is very easy to use and it was simple to set up. There were no hoops we had to jump through, unlike some of the other services I checked into. **What do you dislike about 800.com?** There is nothing to dislike, the system functions flawlessly **What problems is 800.com solving and how is that benefiting you?** I use 800.com to set up an 800 number, giving my company a large and sophisticated appearance. It allows our customers to dial in toll-free and gives our website a more professional look. **Official Response from Christina Reynolds:** > Thank you for your positive feedback! We're happy to hear that the system functions flawlessly for you. ### 30. Fantastic Service, Seamless Setup! **Rating:** 5.0/5.0 stars **Reviewed by:** Jen S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about 800.com?** I started using 800.com for my business almost a year ago, and the experience has been nothing but positive. Getting set up was quick and surprisingly easy—I had my new number up and running the same day without any headaches. Since then, I’ve noticed a huge difference in how I’m able to communicate with clients. Having a professional toll-free number instantly made my business feel more credible, and it’s given customers an easy way to reach me without hesitation. On top of that, the call management tools have made it so much simpler to stay organized and never miss an important call. What really stands out is how much this service has helped me grow. Clients are more responsive, and I’m able to track and manage conversations in a way I never could before. It’s one of those tools that just makes running a business smoother, and I wish I had signed up sooner. Highly recommend 800.com for any business owner who wants to boost their professional image and improve client communication. **What do you dislike about 800.com?** I dont have anything that I dislikes about the setup. I even received a call from a representative to confirm my number was active first thing on Monday morning. **What problems is 800.com solving and how is that benefiting you?** N/A ### 31. 800 review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about 800.com?** The prompts are clear, and it’s easy to work with. **What do you dislike about 800.com?** well sometimes 800 shuts down for quite of time and we are unable to continue with our job **What problems is 800.com solving and how is that benefiting you?** the support 800 provides and faciliates the calls **Official Response from Christina Reynolds:** > Thank you for your positive feedback on our clear prompts and ease of use. We apologize for any of the brief shutdowns and would love to learn more so we can look into it. If you are open to it, please reach out to me directly at support@800.com and ask for Christina, so I can learn more. Thank you for being a customer! ### 32. Reliable, Convenient, and Full-Featured Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Rosemarie Z. | Executive Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about 800.com?** 800.com has provided a seamless and efficient experience for managing business communications. Selecting a compatible number was quick and straightforward, and the platform’s call tracking and messaging features are intuitive and easy to use. One standout feature is the built-in faxing capability. It’s surprising how often I still need to send faxes, and being able to do so directly from the app saves time and hassle. Honestly, it’s something more businesses should offer—faxing should be as easy as scanning and sending. Overall, 800.com delivers a professional, reliable, and user-friendly solution that meets the demands of modern communication. **What do you dislike about 800.com?** I wish I could call out with the 800 number as my caller id. There may be a feature but I do not know about it. **What problems is 800.com solving and how is that benefiting you?** 800.com is like having a virtual secretary. It helps me stay on top of calls when I’m out in the field, looks professional with a toll-free number, and makes it easy to forward calls or send texts to customers. I never miss a lead, and everything stays organized without needing a full-time receptionist. Super helpful for a busy business like mine. ### 33. Flawless Forwarding Features and an AI Assistant That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Luis L. | Agency Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about 800.com?** The forwarding features and the AI assistant work flawlessly. **What do you dislike about 800.com?** I wish more people would use 800.com for their business. **What problems is 800.com solving and how is that benefiting you?** It solves paying for multiple cell phone lines and avoids missed business opportunities by providing multiple ways to reach someone at our agency. **Official Response from Tom English:** > We're thrilled to hear that you are enjoying our flawless forwarding features and AI assistant. Thank you for your feedback! ### 34. Effortless Call Management with Customization Options **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa C. **Reviewed Date:** February 13, 2026 **What do you like best about 800.com?** I love that 800.com offers great options to personalize my business account. The ease of managing calls saves me time and keeps my business communications organized. Additionally, I use the voice to text feature, which really helps keep me organized. The initial setup was very easy. **What do you dislike about 800.com?** nothing **What problems is 800.com solving and how is that benefiting you?** I use 800.com for my business. It keeps me organized with voice to text and makes managing calls easy, which saves me time and enhances my business communications. **Official Response from Christina Reynolds:** > We're thrilled to hear that you are enjoying the customization options and the ease of call management with 800.com. Our goal is to provide a seamless experience for our users, and we're glad to hear that you find it beneficial for your business. ### 35. Simplified Business Communication with 800.com **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse H. **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I find 800.com really simple and easy to use. It's been really good for my business as it offers a professional-looking number, which is super helpful when dealing with vendors and official business documents. I love being able to redirect calls to different numbers and setting up personalized voicemail, which works really well. The initial setup was super easy, just point and click, making it absolutely straightforward. **What do you dislike about 800.com?** Nothing I can think of **What problems is 800.com solving and how is that benefiting you?** 800.com provides a professional-looking +1 800 number for business, perfect for redirecting calls and personalizing voicemail. This convenience helps with official documents and vendor applications, making business communication seamless and efficient. ### 36. I've been very pleased with the functionality and affordability of 800.com **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about 800.com?** I primarily use 800.com for e-fax services and have been very satisfied with its reliability and the affordability of its plans compared to other options. **What do you dislike about 800.com?** Although this isn’t an issue specific to 800.com, I’ve noticed that spam calls to my toll-free number have become fairly common, and there’s limited recourse across the industry to effectively stop them. **What problems is 800.com solving and how is that benefiting you?** 800.com is providing an in the box solution for business owners to have a second phone number along with tax solutions. ### 37. 800.com Delivers Unmatched Call Management for Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** KDRS . **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** I like the fact that I can always get my messages. Having my phone number published is great because it allows a lot of people to find me easily. The initial setup was very easy, with no problems at all. Everything has been running smoothly, and the launch has been great. **What do you dislike about 800.com?** nothing **What problems is 800.com solving and how is that benefiting you?** I use 800.com for my online wholesale business. It ensures I never miss important calls by categorizing them and allowing easy access via email, keeping me connected with clients efficiently. **Official Response from Christina Reynolds:** > Thank you so much for the positive and thoughtful review! We’re thrilled to hear that 800.com has made it easier for your customers to find you and that you're receiving all your messages without a hitch. It’s great to know the setup was smooth and that the service is running reliably for your wholesale business. Staying connected with clients is essential, and we’re proud to help make that happen through organized call tracking and email delivery. We appreciate your trust in 800.com and look forward to supporting your continued growth! ### 38. Seamless Setup and Simple Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Jamaal C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I found 800.com very easy to onboard and configure. The GUI is simple to use and navigate, and the service works well. We looked at a few other 1-800 number services, but 800.com seemed the simplest. It was very simple and straightforward to set up, and we were up and running and ready to go in about 15 minutes. I would definitely recommend 800.com, giving it a 10 for sure. **What do you dislike about 800.com?** No issues as of yet. **What problems is 800.com solving and how is that benefiting you?** I use 800.com to forward our office line to a toll-free number, solving toll charges for clients. It's easy to onboard, configure, and has a simple GUI. ### 39. Effortless Setup, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Amina M. **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I find 800.com remarkably beneficial for ensuring my law firm's phone number is easily noticed by our clients, which is crucial for our business operations. I really appreciate how easy it was to get a line, simplifying what could have been a complex process. The initial setup process was very easy, which saved time and allowed us to quickly integrate the service into our daily operations. These aspects contribute significantly to the seamless functionality and accessibility of 800.com for our firm. **What do you dislike about 800.com?** I feel that the pricing of 800.com could be lowered to provide better value for money. **What problems is 800.com solving and how is that benefiting you?** 800.com makes my phone number easy for clients to notice and was easy to set up, simplifying communication for my law firm. ### 40. Effortless Setup, Affordable & Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Lambert P. **Reviewed Date:** December 06, 2025 **What do you like best about 800.com?** I really like 800.com because it takes just a few minutes to activate a toll-free number and the pricing is affordable compared to other providers offering similar services. The business phone features are extremely available and I appreciate the clean, reliable, and straightforward solution it provides without unnecessary complications. The setup is super easy, it's like a one, two, three kind of thing. I find the call quality impressive and customer support is worthy of praise. **What do you dislike about 800.com?** Next question please cuz 800 got what i need **What problems is 800.com solving and how is that benefiting you?** I find 800.com quick to set up for toll-free numbers, offering affordable pricing and reliable business phone features compared to other providers. ### 41. Excellent Service from the Best 800 Number Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Brian N. | Owner/Certified Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about 800.com?** With 800.com...we were able to choose a number that best suits our business. Easy setup. Easy communication. Since originally setting up...we have have had NO spam calls and only legitimate calls. Also...we are instantly notified via email that we have a voicemail on our 800 number. The voicemail was easy to setup. Pricing is excellent for the services we require. Excellent business to work with. Customer support is easy to contact. We have our number posted in various locations and hand it out on a daily basis to our clients. Easily integrated the number into our daily operations, website, emails, newsletters. Highly recommend! **What do you dislike about 800.com?** No downsides at this point. Nothing to complain about. **What problems is 800.com solving and how is that benefiting you?** 800.com provides an easy way to hand our number out to our clients. This helps our clients to have a number that is easily remembered which helps them when needing to contact us to resolve issues on their end. ### 42. Effortless Business Communication with 800.com **Rating:** 5.0/5.0 stars **Reviewed by:** Kijuan R. **Reviewed Date:** October 21, 2025 **What do you like best about 800.com?** I like 800.com because it's simple to use and doesn't have any unnecessary complexities. The straightforwardness makes it easy to handle my business tasks without hassle. I also appreciate how setting up a business phone account with 800.com has made it easier to promote my business effectively and widely through a dedicated phone number. The initial setup experience was fantastic—easy, simple, and to the point. It was a seamless process, and I rate it a perfect 10 out of 10. These attributes make 800.com invaluable to my business operations. **What do you dislike about 800.com?** Nothing **What problems is 800.com solving and how is that benefiting you?** I use 800.com to establish a business phone account, which helps me get my business out there easily with its simplicity and effectiveness. ### 43. Great value **Rating:** 5.0/5.0 stars **Reviewed by:** Connor S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about 800.com?** When we started looking for a personalised 800 number for our business we came across 800.com. We were sceptical at first because the process seemed too easy and the pricing too low for it not to be a scam but we decided to give it a try. The process was as easy as they advertise there’s no hidden fees. It took about 10 minutes to set up the account and 24 hours later our number was active. We are able to forward all calls to that number to our company cell phone with ease you can pick the hold music That your customers listen to while waiting for you to answer whether it be actual music or the traditional ringing tone. **What do you dislike about 800.com?** That it takes 24 hours for your number to become active with traditional business phone plans it’s active at the time of creation **What problems is 800.com solving and how is that benefiting you?** Gives us a professional 877 number so that our customers feel more confident that they are calling a professional company rather than just an individual with a tow truck ### 44. Affordable, Efficient, and Easy for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** South County T. **Reviewed Date:** December 18, 2025 **What do you like best about 800.com?** I like that 800.com is really affordable for our nonprofit, which is 100% volunteer-based. We also get text message and email alerts when we have a phone call, along with voicemails that are both written and vocally transcribed. This service helps save us money, which enables us to save more lives, and it also saves us time. Additionally, the initial setup was extremely easy. **What do you dislike about 800.com?** N/A **What problems is 800.com solving and how is that benefiting you?** I use 800.com to provide an alias number for our nonprofit, protecting personal numbers. It's affordable and offers text and email alerts with voicemail transcriptions, saving us money and time for our volunteer-based dog rescue. ### 45. Responsive Customer Service and an Easy-to-Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about 800.com?** Customer service responsive and interface easy to use! **What do you dislike about 800.com?** Hard to locate the voicemail on desktop platform **What problems is 800.com solving and how is that benefiting you?** Like the fact we can go back and listen to the calls and filter by name if searching for an older call/text. **Official Response from Tom English:** > We're glad to hear that you find our customer service responsive and our interface easy to use. We apologize for the difficulty in locating the voicemail on the desktop platform and will work to improve this for a better user experience. ### 46. Transparent Pricing with Fast Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2026 **What do you like best about 800.com?** I like 800.com's transparent pricing structure and that the initial setup was fast. **What do you dislike about 800.com?** I wish there was a more flexible billing cycle. **What problems is 800.com solving and how is that benefiting you?** I use 800.com for managing sales inquiries, and it offers a transparent pricing structure. However, I wish it had a more flexible billing cycle. **Official Response from Christina Reynolds:** > Thank you for your feedback! We're pleased that you found our pricing structure transparent and the setup process fast. Please reach out to us at Support@800.com and we can work on accommodating your billing cycle :) ### 47. Great program to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob P. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about 800.com?** Its as easy of a program as it seems in the reviews. **What do you dislike about 800.com?** Customer service. But even that is pretty great! **What problems is 800.com solving and how is that benefiting you?** giving us a 800 number so anywhere we work can call- making us seem like a larger contractor than we are **Official Response from Christina Reynolds:** > Thank you for the great review Jacob! We’re so glad to hear that 800.com has been as easy to use as expected! It’s wonderful to know that having a toll-free number is helping your team stay connected from anywhere and giving your business a more professional, established presence. That’s exactly the kind of impact we hope to provide. We also appreciate your note on customer service, and we’re glad to hear it’s still been a positive experience overall! Thanks again for choosing 800.com :) ### 48. Boosts Credibility and Engagement Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** R. R. **Reviewed Date:** November 13, 2025 **What do you like best about 800.com?** I love using 800.com for my startup because it provides a toll-free number that enhances our credibility. The dashboard and monitoring tools are particularly invaluable as they allow us to track our customer engagement through the 1-800 number efficiently. These tools also enable us to transcribe messages, which is a significant advantage for managing communication effectively. Setting up 800.com was very easy, which further underscores its user-friendliness. Overall, everything with 800.com is great, and I highly recommend it, rating it a perfect 10 out of 10 for these features. **What do you dislike about 800.com?** I’ve yet to find an issue. **What problems is 800.com solving and how is that benefiting you?** I find 800.com enhances our credibility with its toll-free number, offers insightful engagement metrics via its dashboard, and transcribes messages effortlessly. ### 49. EASY, FAST AND IT WORKS **Rating:** 5.0/5.0 stars **Reviewed by:** Cici M. | Bookeeper/Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about 800.com?** 800.COM was so easy to use. The site is very user friendly and it was very simple to look up numbers. The suggestions were on the money. We found the perfect number for us. Our company name is Cherry Roofing Enterprises...We found the number 833-54-CHERRY. Why is the number perfect?? Because we opened in 1954. Within 5 minutes we were all set up on line and the activation happened very quickly as well. then...to add the CHERRY on top (pun totally intended...lol) the price was extremely reasonable. If you are looking for a vanity number, 800.com is definitely the way to go. Our branding is taking off. We highly recommend 800.com. **What do you dislike about 800.com?** I fought with this question because so far there has been NOTHING!! **What problems is 800.com solving and how is that benefiting you?** A need for a simple number to remember and brand. ### 50. Cost-Effective Solution Keeping Our Legacy Number **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin K. **Reviewed Date:** December 19, 2025 **What do you like best about 800.com?** I like how 800.com allows us to redirect our former landline to two cell phone lines. I also appreciate that it makes it transparent to our friends that they are calling our cell phones when they dial what used to be our home number. Plus, the monthly cost with 800.com is significantly less than maintaining the landline, which helps us save money. **What do you dislike about 800.com?** n/a **What problems is 800.com solving and how is that benefiting you?** I switched to 800.com to save money by dropping my land line and redirect calls to my cell phones. It's cost-effective and seamless—friends think they're calling my home number, but it rings on my cell. ## 800.com Discussions - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/800-com-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-r) - 1 comment, 1 upvote - [Is there a plan to allow texting to and from the 800.com](https://www.g2.com/discussions/is-there-a-plan-to-allow-texting-to-and-from-the-800-com) - 1 comment, 1 upvote - [When i send an SMS via the web portal, I receive an email of the inbound message. Is there a way to reply from the email or my connected cell phone with the 800.com CLID?](https://www.g2.com/discussions/26700-when-i-send-an-sms-via-the-web-portal-i-receive-an-email-of-the-inbound-message-is-there-a-way-to-reply-from-the-email-or-my-connected-cell-phone-with-the-800-com-clid) - 1 comment, 1 upvote - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment - [View 800.com pricing details and edition comparison](https://www.g2.com/products/800-com/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-06-06+14%3A00%3A13+-0500&secure%5Bsession_id%5D=c4bace10-5169-4f1c-9bc5-634a9c9b06a4&secure%5Btoken%5D=aa0da0b3f8d4013ffc4c34521799154977edec0901d8a83da9b7501af8fabd51&format=llm_user) ## 800.com Integrations - [800APP](https://www.g2.com/products/800app/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [GoDaddy Website Builder](https://www.g2.com/products/godaddy-website-builder/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [Grasshopper](https://www.g2.com/products/grasshopper/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Meta](https://www.g2.com/products/meta-ai-meta/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Advertising](https://www.g2.com/products/microsoft-microsoft-advertising/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Ooma Office](https://www.g2.com/products/ooma-office/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [RingCX](https://www.g2.com/products/ringcx/reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [VICIdial](https://www.g2.com/products/vicidial/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## 800.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Contacts** - Personalization - Information Locater - Record Prospect Data **Security and privacy - AI Voice Assistants** - Encrypted communication **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **SMS Platform** - Reporting - Automation - White Label - API Integration **Compatibility - AI Voice Assistants** - Cross platform compatibility **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top 800.com Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,626 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (724 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) - 4.7/5.0 (566 reviews)