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800.com Reviews & Product Details - Page 5

800.com Overview

What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Languages Supported
English, Spanish
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Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!


Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.


Mike E.
ME
Overview Provided by:

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
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800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
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462 800.com Reviews

4.7 out of 5
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462 800.com Reviews
4.7 out of 5
462 800.com Reviews
4.7 out of 5

800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IH
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

I've been using 800.com for several years now, and I can confidently say it’s one of the easiest platforms to use. From setting up a toll-free number to managing calls and messages, everything is incredibly intuitive. The service has been reliable, and the support team is always responsive whenever I have a question. Highly recommend 800.com to anyone looking for a seamless toll-free solution! Review collected by and hosted on G2.com.

What do you dislike about 800.com?

There is NO downside, very easy to use 800.com Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Helping to provide an 800 number that my customers can use Review collected by and hosted on G2.com.

Bold I.
BI
Executive Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about 800.com?

We can send the calls to different employees phones at different times of day, based on their schedules. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Sound quality is best when using a headset and you have to have a strong internet signal for clear communication. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

The ability to have calls answered through out the day no matter who is work or where they are working from. Review collected by and hosted on G2.com.

LB
Owner, Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

Allows search for custom number/ vanity number. Works great for my business. Features are just what I needed. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

It is a use it or lose it plan, i.e. You pay for the service which includes minutes. If you don't use them all, you do not get rollover or a credit. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Even though we are almost all on cell phones, and having a local number no longer matters, having an 800 number still looks professional. Also, the 800 number enhances the "Nationwide Coverage" appearance. Review collected by and hosted on G2.com.

SL
Owner, operator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

The customer service is great. They are always trying to understand what is wrong and try to find a solution to your problem. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Trying to figure out how to complete the forms to fill out . They do have examples to copy and paste. Wish they had more. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

They ate constantly looking fir solution's. Review collected by and hosted on G2.com.

AP
Logistics Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

The platform itself is easy to use for a company that needs a phone service Review collected by and hosted on G2.com.

What do you dislike about 800.com?

When comparing with other companies there are other cheaper options Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

As a technology company we get a big influx of calls and we need a realible service that can act as its own, this company does that for a good price. We can access this from anywhere and even set it up with just a few clicks to take messages and forward it to other team members. Review collected by and hosted on G2.com.

MP
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

I’ve used 800.com for three months now. My favorite feature is the ability to set up automated answering and customer routing. Calling statistics are also great. All this at a reasonable price. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I would like to see more attendant voice options with improved quality. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Ability to have a professional phone presence. Review collected by and hosted on G2.com.

MG
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

Very profecient,easy to obtain also extermley helpful with my business 10x more. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I dont have any bad things to say, I have been using my account for a few months. I hope all reamins well Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Being able to communacte with clients and possible leads thru a number that routes to my personal phone for business uses only Review collected by and hosted on G2.com.

Dale K.
DK
Principle Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

The process of obtaining multiple toll free numbers at a reasonable price was simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The addition of an extra digit in the phone number to obtain the personalized phrase one desires is a bit clumsy but nonetheless effective. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It provides a one shot dashboard where I can track all of my toll free calling activity. Review collected by and hosted on G2.com.

Susan F.
SF
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

I like the simple terms, the additional options such as the text messaging features and the pricing Review collected by and hosted on G2.com.

What do you dislike about 800.com?

I do not have any complaints. I have been a customer for many years and have had multiple numbers with them. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

It allows me to have a toll free number while hiding my personal phone number and info Review collected by and hosted on G2.com.

EM
Business owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 800.com?

Very user friendly platform. Provides email and text notifications upon receipt of a missed call. Affordable with discount for yearly payment. Attentive and responsive staff. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

No ability to forward the 800 number for a short period of time if choosing to cancel the service. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Looking prifessional with an 800 number.

Keeping personal number private. Review collected by and hosted on G2.com.