800.com
Editedit
800.com
By 800.com
Show rating breakdown
4.7 out of 5 stars
See all 462 800.com reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by 800.com, but it has limited features.
Do you work at 800.com? Upgrade your plan to update branding and connect with profile visitors!

Top Rated 800.com Alternatives

Mozeo
(17)
4.4 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CallRail
(1,510)
4.6 out of 5
CallTrackingMetrics
(696)
4.5 out of 5
See all 800.com Alternatives

800.com Reviews & Product Details - Page 23

Editadmin

800.com Overview

Editedit
What is 800.com?

At 800.com, we're dedicated to helping businesses connect with their customers. As a leading provider of toll-free phone numbers, vanity phone numbers, and call software, we make it simple for companies to reach their customers anywhere in the world. Our mission is to empower human connection through telecommunication. We provide an easy-to-use platform for anyone to find and register a memorable toll-free vanity phone number. Plus, with our platform, you can manage all of your numbers in one place, track calls, measure success, and forward calls to any phone you choose. But that's not all—we also offer SMS marketing and API integration for businesses of all sizes, making it easy to attract new customers and grow your business. So if you're looking for a way to improve your communication and connection with your customers, look no further than 800.com.

800.com Details
Discussions
800.com Community
Languages Supported
English, Spanish
Show LessShow More
Product Description

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!

Seller Details
Seller
800.com
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Description

800.com is a marketplace for cloud based phone numbers founded in
008, with tens of thousands of customers. We strive to have the best platform for a customer to manage one number or a thousand numbers. We provide virtual phone numbers and telecommunication services to help businesses of any size be flexible and extensible so that they can maintain a professional appearance.

Mike E.
ME
Overview Provided by:
Mike Esposito

Recent 800.com Reviews

Ron S.
RS
Ron S.Small-Business (50 or fewer emp.)
5.0 out of 5
"800.com has exceeded every expectation for our business for many years!"
After having service in the past with some competitors of 800.com they have exceeded every expectation and then some! We like the quick to respond...
Read more
Carl M.
CM
Carl M.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best phone software for Starter and Established companies"
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extre...
Read more
Rich B.
RB
Rich B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Reliable Service"
I needed an 800 number for my new small mobile business. 800.com had every feature I needed including an assignable directory that callers could se...
Read more

800.com Pricing

Personal
Starting at $19.00
Per Month
Unlimited
Starting at $49.00
Per Month
Pro
Starting at $127.00
Per Month
See all 3 800.com pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

800.com Media

800.com Demo - Features Available with A Number From 800.com
Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too, if you become a member.
800.com Demo - Get 800 Toll Free Numbers and Vanity Phone Numbers Today
800.com provides toll-free numbers that can be routed to cell phones or business land-lines. We make it easy for anyone to forward calls to anywhere in the world.
800.com Demo - Main Customer Dashboard
Here in our Customer Dashboard Main page you have the ability to view your latest calls, review minutes used , export your usage and add notes to inbound calls.
800.com Demo - Customer Dashboard Call Forwarding Screen
Here is an example of our configuration page. This is where you would set up your call forwarding options
Answer a few questions to help the 800.com community
Have you used 800.com before?
Yes

462 800.com Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
462 800.com Reviews
4.7 out of 5
  • Sort By:
    G2 Sort
462 800.com Reviews
4.7 out of 5
  • Sort By:
    G2 Sort

800.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 800.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Michael M.
MM
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It has all the necessary voicemail tools without the bells/whistles and reliability issues of other solutions - for example Ring. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The service works well, not aware of any issues. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Routing low-volume business calls - most of our customer interactions are done via email/text. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for your review!

Helpful?
Share
Admin Approval Link
Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

Service and feature offerings provided by the portal Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Nothing to dislike at tge moment. Will pass Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Tollfree service numbers with all the reqyired features like IVR etc Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a review!

Helpful?
Share
Admin Approval Link
JH
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

the voicemail and automation features make it convenient and easy to use Review collected by and hosted on G2.com.

What do you dislike about 800.com?

nothing much to really dislike about this service Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

right now it solves the issue of having a professional phone number to redirect clients and vendors to easily reach our company Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for taking the time to leave us a review!

Helpful?
Share
Admin Approval Link
Cody T.
CT
D
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Customer Service was fast and helpful - I was performing a complicated request and they called me direct and I immediately felt I had an actual account rep. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Have yet to see any downside - they even helped me get a vanity number and forward it to the other service I am using for the rest of my call routing for 2 companies! Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We merged 2 companies and went through a rebrand. They were able to get me a vanity number, which Dialpad was unable to do. They then helped me forward it to my main line so that my call routing is uninterrupted, and they perform decent analytics as well Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for your fantastic review and feedback!

Helpful?
Share
Admin Approval Link
DD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

Very easy to use, and dashboard is straight forward. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Really no downsides to 800.com. Everything works fairly seamlessly. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We are able to track call trends after hours. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for a 5 star review!

Helpful?
Share
Admin Approval Link
JG
Bookkeeper
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

The business line with 800.com is completely customizable and user friendly. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Haven't found anything to dislike about 800.com Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Allows me to keep in contact with my customers easily a dn withiut the hassle of carrying a second phone. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for your amazing review!

Helpful?
Share
Admin Approval Link
Edgar V.
EV
Cloud Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It's very simple to set and use the calls come through with no problem, the app lets me see messages, voice mails and I can manage the calls in an efficient maner. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The way the text messages and voicemail sync is not the best, they take time to download, and sometimes if you want to repeat the message the time feed from the app gets stuck and you have to start all over Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

I'm not aware at the moment, I read the blogs here and there but so far my only hurdle is the text messages and the voicemail interactions inside the app. other than that I don't know Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for your review, Edgar!

Helpful?
Share
Admin Approval Link
Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about 800.com?

My 1-800 account has a lot of useful features like call forwarding and voicemail notification. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

When a call is forwarded, you can only see either the originating number or the forwarding number, but not both. It would be great to have both. Review collected by and hosted on G2.com.

Recommendations to others considering 800.com:

I recommend this service. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

Having my own 800 number is great and has helped elevate my business. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for your feedback and review! We truly appreciate it!

Helpful?
Share
Admin Approval Link
AH
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

800.com makes it easy to receive calls from my customers. I can even create voicemails for after-hours, or when I am away. It is simple enough to call my customers and touch base with them. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

The only downsides to using 800.com is that there is no way to hang up from a call without closing the entire site. Other than that, the service is a good one that we have utilized. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

800.com solves the problem of me needing a business line, without me having to go and get an entirely new phone. All I have to do is have the calls forwarded to my current cell. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for your fantastic review!

Helpful?
Share
Admin Approval Link
Verified User in Computer Networking
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 800.com?

It is so easy to open an account, customer service is fantastic Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Have no complaints can't find anything negative to say about you Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

we had a problem since our main office is overseas concerning payment of our monthly invoice

But your great customer service employees solved the problem with efficiency and patience Review collected by and hosted on G2.com.

Show More
Show Less
Response from Annie Argueta of 800.com
Editedit

Thank you for your amazing review!

Helpful?
Share
Admin Approval Link

800.com Comparisons

Compare CallRail vs. 800.com
Compare CallRail vs. 800.com
800.comVSCallRail
Compare 800.com ratings to similar products

Explore More

Vaccine Tracking
Ramp Up
Cloud Storage Security
RFP Templates
Google Cloud BigQuery reviews
Intent Data
Microsoft 365 Reviews
Best 3D Modeling Software
Pros and Cons Details
800.com