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7shifts Reviews & Product Details

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7shifts Media

7shifts Demo -  Create better informed, adaptable schedules
Create better informed, adaptable schedules
7shifts Demo - Make data-informed decisions to cut labor costs
Make data-informed decisions to cut labor costs
7shifts Demo -  Integrate 7shifts to your existing payroll and POS systems
Integrate 7shifts to your existing payroll and POS systems
7shifts Demo - Schedule and pay all in one place
Schedule and pay all in one place
7shifts Demo - Collect, divide and distribute tips easily
Collect, divide and distribute tips easily
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
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7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
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7shifts Reviews (124)

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Reviews

7shifts Reviews (124)

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4.5
124 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and effective communication features of 7shifts, highlighting how it simplifies scheduling and allows for seamless interaction among team members. Many appreciate the intuitive interface that helps manage shifts and employee availability efficiently. However, some users note occasional glitches and syncing issues that can disrupt the experience.

Pros & Cons

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RB
HR Manager
Enterprise (> 1000 emp.)
"User-Friendly, All-in-One Employee Scheduling Hub with Responsive Support"
What do you like best about 7shifts?

Very user friendly for the staff, intuitive, easy to keep all of an employee's documents in one place. Makes communication simple amongst employees and management. Saves us money having everything in one place. Customer support is very responsive when issues arrive. Integrates well with Kronos. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Unfortunately, the schedule view is only one week at a time. It would be helpful to view multiple weeks, especially when we're closing payroll for the period. Review collected by and hosted on G2.com.

Ashley E.
AE
Staff Accountant & Inventory Specialist (Remote)
Small-Business (50 or fewer emp.)
"Seamless 7Shifts Integration with a Quick, Easy Setup"
What do you like best about 7shifts?

7Shifts integrates seamlessly with our existing tech stack. Set up was very quick so we were able to start using the platform right away. The platform is very easy to use as an admin. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I wish we could choose specific employees to contribute or not contribute to the tip pool policies instead of choosing by department or job role. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Thank you for the glowing review! We're glad the setup was smooth and that the POS sync is taking the manual work out of tips and payroll. On the tip pool flexibility, we hear you and appreciate the honest feedback.

The 7shifts Team

Brent S.
BS
Owner / GM
Small-Business (50 or fewer emp.)
"A Game-Changer for Restaurant Scheduling and Team Management"
What do you like best about 7shifts?

We’ve been using 7shifts at Engrained Brewing Company for several years now, and it’s been an absolute game-changer for managing our team. The platform makes scheduling fast, intuitive, and accurate. I love how easy it is to forecast labor costs, track punches, and communicate with the team all in one place.

The integration with payroll has streamlined our process tremendously — no more manual entry or back-and-forth corrections. The mobile app keeps everyone connected and accountable, and employees appreciate how easy it is to see their shifts, swap if needed, and track hours.

We also use the tasks component for team checklists which has been great for driving accountability. The logbook feature is also great as it helps our management team communicate across shifts.

The 7shifts support team has also been excellent — responsive, knowledgeable, and genuinely invested in helping us get the most from the system.

Overall, it’s one of the best technology investments we’ve made as a restaurant. It saves time, improves communication, and gives me the visibility I need to run the business more efficiently. Highly recommended to any restaurant looking to simplify operations and take scheduling to the next level! Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The only challenge we had with 7Shifts is intermittent syncing with our POS system. Prior to running payroll I frequently have to resync time clock entries and sales don't always update accurately or all. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Hi Brent,

Thank you for this incredible feedback! We are thrilled that 7shifts provides you with fast, intuitive scheduling and has streamlined your payroll and team accountability over the years. We especially appreciate you calling the platform a "Game-Changer."

Thank you for your high recommendation and for being such a valued, long-term customer!

Sincerely,

The 7shifts Team

BA
Owner
Small-Business (50 or fewer emp.)
"Easy to Use and Free—Perfect for Our Small Company"
What do you like best about 7shifts?

Easy to use and it is free to use for my small company Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

That I have to pay for extra add ons or for more employees. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Thank you for the kind words! We're glad 7shifts is making scheduling simpler for your team. We appreciate the honest note on pricing, it's helpful feedback as we continue to grow the platform.

The 7shifts Team

Skylar P.
SP
"Simplifies Shift Management with Ease"
What do you like best about 7shifts?

I find 7shifts incredibly straightforward to set up and use, which makes it easy to navigate, a standout feature for me. It has transformed how I manage shifts, enabling me to see all employee schedules in one place and simplifying the process of delegating shifts and checking availability. The convenience of allowing employees to request time off and pick up shifts directly through the app adds tremendous value, avoiding the need to juggle between texts and emails. All operations are centralized, making my managerial tasks smoother and more efficient, and these features collectively enhance my productivity. These aspects of 7shifts make it a tool I am confident in recommending to others, as reflected in my high satisfaction and likelihood of repurchase. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I'm not entirely sure what changes to suggest for 7shifts, but I feel it could possibly benefit from the ability to add more information within its platform. Review collected by and hosted on G2.com.

Sabrina L.
SL
IT Director
Mid-Market (51-1000 emp.)
"User Friendly Software with top of the Line Integrations"
What do you like best about 7shifts?

We added on Payroll and Tips Distribution and love it. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Paying J1s while their social security card is pending. You used to be able to do this and now you can not. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Hi Sabrina, thank you for the fantastic review! We are thrilled that you love our Payroll and Tip Distribution features. Thank you for being a part of the 7shifts community!

Shaina H.
SH
"Effortless Scheduling with Rich Features"
What do you like best about 7shifts?

I have been using 7shifts for seven years primarily for scheduling, and I find it very easy to set up and manage, making my experience seamless. The system effectively solves scheduling issues, enabling me to easily manage a large group of employees with different personal and professional commitments such as work, school, and personal life. I appreciate the features like time off requests, trading shifts, and the manager log, which are all helpful for maintaining operational efficiency. The affordability of the service makes it a great choice, along with its convenience and ease of use. There are many useful features that make the overall operation much more efficient, and I would definitely consider repurchasing due to these factors. Finally, I rated my likelihood to recommend 7shifts to others as a ten, reflecting my satisfaction and trust in the service. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes it doesn’t update right away which is frustrating. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Hi Shaina,

Thank you so much for this incredible feedback and for your seven years of loyalty! We are thrilled that 7shifts continues to be a great investment for you, making scheduling and managing your large team seamless and efficient.

It's a huge win to know you're utilizing and benefiting from features like the Manager Log Book and shift trading to maintain smooth operations!

We acknowledge that intermittent syncing delays can be frustrating, and we are continuously working on platform optimizations to ensure instantaneous updates across all devices.

Thank you for your high recommendation and for trusting 7shifts!

Sincerely,

The 7shifts Team

DIANA A.
DA
"Overcame Initial Setup Challenges with Excellent Training for Effective Scheduling"
What do you like best about 7shifts?

I have been using 7shifts for scheduling, and I appreciate how it allows me to customize the interface to better fit my needs. Initially, the setup was challenging due to the vast array of tools available, but the training provided was excellent and really helped me understand how to utilize the tools effectively. The person conducting the training was amazing, which made a big difference. I've found the customization features particularly helpful because they include important details like my labor and sales numbers at the bottom, which aids in making more informed decisions. Although I switched from another vendor, the experience with 7shifts has been positive, and I definitely see the benefits. I would recommend 7shifts to others, rating it an eight out of ten for its overall usability and helpful features. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I found the setup process of 7shifts to be initially challenging due to the abundance of tools available. This overwhelmed me at first, although the training provided was helpful in understanding and personalizing the scheduling tools. Even though the training was beneficial, the initial complexity of the setup made it a difficult start. Review collected by and hosted on G2.com.

Response from Jadiba Ramisha of 7shifts

Hi Diana,

Thank you for your excellent feedback! We are absolutely thrilled to hear that the customization features are helping you make more informed decisions with visible labor and sales numbers—that is a huge win!

We are also very proud that the excellent training helped you quickly master the platform. We'll pass your kind words on to the team.

We hear you on the initial setup challenge and are continuously working to streamline our onboarding. Thank you for recommending 7shifts!

Sincerely,

The 7shifts Team

Michael C.
MC
CEO
Mid-Market (51-1000 emp.)
"The best schedule management software but.."
What do you like best about 7shifts?

nothing new has been relevant in canada, tip pooling an such is restricted to the US Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

features are becoming more transacationary. having to pay to upgrade what is little more than simple things is excessive when other companies are offering more in depth features Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

KB
office manager
Mid-Market (51-1000 emp.)
"Easy use and a great tool for employee communication and scheduling"
What do you like best about 7shifts?

I really enjoy the ability to message our entire company in one message. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Scheduling is not as easy to use at first Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you so much for your kind review Kristin! We greatly appreciate your feedback and we are glad that our product has been able to provide you with these solutions.

Questions about 7shifts? Ask real users or explore answers from the community

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Verified User
G2
Verified User
Last activity almost 6 years ago

Do you offer discounts to restaurant franchises or groups?

GU
Guest User

What are the benefits and challenges of using 7shifts for restaurant scheduling?

Pricing Options

Pricing provided by 7shifts.

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Free
Per Month

Essentials

Starting at $39.99
Per Month

Pro

Starting at $89.99
Per Month
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