1Password Pros and Cons

I like how easy it made storing all the passwords for our demo environments so I don't have to remember and store all of Our site names in my favorites, as well as remember each login for the different personas. It has made getting set up for a demo a breeze. Also allows me to pivot on the fly when I need to show a different environment or persona. in the long-term has saved my team a ton of time and peace of mind. Review collected by and hosted on G2.com.

It was a bit of an adjustment when we implemented it to make sure everything ran smoothly, but now that we have been live on it for a while, there has been no issues with any of the features. Review collected by and hosted on G2.com.

It's accessible almost everywhere and syncs without issue. I've used this password manager ever since running into issues managing a lot of different logins personally and professionally, including a disastrous situation where my password manager was under a work email at the time of layoffs. It's saved my sanity multiple times and I continue to maintain my own account outside of any job-related PMs. Review collected by and hosted on G2.com.

It's sometimes really frustrating to remember whether I bought the cloud version or the Mac App Store version when setting up a new computer or reinstalling after wiping an old computer. The workflow there is not as idiot-proof as this idiot sometimes needs. Review collected by and hosted on G2.com.

1Password was very easy to get setup and get our users added. We used the user import to manually add all of our users since we have less than 100, it was fast a effecient. We've made several groups and shared vaults and they are being utilized by our end users. Everyone has enjoyed the benefits of using 1Password and not having to remember a ton of passwords for all of the different sites and apps they have to use daily. Review collected by and hosted on G2.com.

There aren't many downsides to 1Password. The only downside I've been able to find so far is that it doesn't connect directly into some of the apps that I use and so I have to copy and paste the account info into them. Review collected by and hosted on G2.com.

I able to generate password, as well can setup TOTP from password manager right there. Also, another thing it show the logo of the service i.g. Google, Netflix, etc. So, finding password get easy for me.

1Password Chrome extension really very hepful for auto password saving and auto password fill up securely. Review collected by and hosted on G2.com.

Passkey concept it bit confusing, also sometimes it just don’t work in mobile devices. Review collected by and hosted on G2.com.

I like the design of the software as well as the fact it has strong encryption, and they keep up with the fast-moving security sector. Review collected by and hosted on G2.com.

I do not like the fact that they have moved to a subscription based model ONLY so I am not able to purchase a license anymore :-( Review collected by and hosted on G2.com.

Generally the app works fairly well for end-users who are fairly technically competent. Review collected by and hosted on G2.com.

From an IT and administration perspective, this software is horrible to administer. 1Password lacks very basic admin functionality that are present in most B2B software including bulk actions, important reporting, automation, and transfer of employee data at end of employment. Administrators doing basic tasks on the website have to enter their password to perform basically any action. You cannot open multiple tabs of the software without being asked to enter your password. It makes doing anything task for a business extremely slow.

From a security perspective, 1Password is good as far as its own application security, but it enables end users to do too easily do insecure things (e.g. sharing credentials and passwords they shouldn't be able to share without any way to limit them)

From an end-user perspective, 1Password is extremely difficult for end users to get setup, maintain and use. With significant difficulties whenever they change devices and forget their password. The Windows experience is significantly worse than the mac and most of our windows users have given up completely on using this software, which just wastes our money.

Their support is the worst I have experienced from any company ever. They do not pickup their phone and they are extremely slow to answer their emails. They basically will not escalate any issues to anyone beyond level one support and are exteremly dismissive about major issues. Review collected by and hosted on G2.com.

I've been using 1Password for the past 8 months, and it has become an essential tool in my daily work as a product support professional. I regularly log in to various tools and manage access to shared credentials across the organization. 1Password provides me with the perfect solution for managing access, setting validity periods, and organizing credentials by group or team.

The 1Password widget is a particularly wonderful feature, simplifying many tasks.

Overall, I would give 1Password a 4.9 out of 5 for its fantastic design, functionality, and cost-effectiveness. Thank you for delivering such a well-designed and practical tool! Review collected by and hosted on G2.com.

The 1Password widget, when there are over 100 credentials in the dropdown, it can sometimes be a bit cumbersome to navigate. Review collected by and hosted on G2.com.

The secure model, automatic provisioning and leveraging unlock with othe SSO options enhances the access and use of the product.

Update December 2024 - Driving adoption and implementing in daily business practice is the winning move. We have people driving to the product and opening more Personal Family accounts. Review collected by and hosted on G2.com.

I wish it was easier to access the Password Generator and set the defaults Review collected by and hosted on G2.com.

What I really like about 1Password is how easy it is to keep all your passwords and personal info locked up tight but still easy to access when you need them. It's all about making your online life more secure without the headache. We are still using it on daily basis. Plus its very easy to add people to the team. Review collected by and hosted on G2.com.

So far, there's no major challenge with 1Password that stands out significantly. It seems to do its job well, keeping your passwords and personal info safe without any glaring issues. Review collected by and hosted on G2.com.

Modern interface, meets strict infosec requirements, Okta integration, excellent customer support, volume pricing, very simple migration path. Review collected by and hosted on G2.com.

Default roles are a bit confusing for my use case but I just need to call and talk to my onboarding specialist not a deal breaker by any means. Review collected by and hosted on G2.com.