--- title: 11x Reviews meta_title: '11x Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how 11x works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 32 scale: '5' date_modified: '2026-06-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # 11x Reviews **Vendor:** 11x **Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Average Rating:** 4.4/5.0 **Total Reviews:** 32 ## About 11x 11x builds a digital GTM workforce that delivers human level results for sales, marketing, and revops teams. These workers operate 24/7, in multiple languages, with human-level intelligence – reimagining how go-to-market teams get work done. Our flagship product, Alice, is the category-leading AI SDR that autonomously identifies accounts, researches prospects, crafts hyper-personalized outreach across multiple channels, and books qualified meetings straight to your calendar. Alice will \* Find the right leads leveraging data in your CRM, intent signals, up-to-date third party data, search the web for niche audiences, and even target visitors to your website. \* Do expert level extensive research, by accessing public information on the web including news, interviews, podcasts, reports, and even social posts \* Marry that with internal knowledge about your company’s products, services, and case studies \* Generate highly personalized sequences and show you her thought process \* Scale the outreach across multiple channels, including maintaining all of the email infrastructure In short, Alice is your all in one platform for your entire inbound and outbound operations. You can now go from an idea to a live campaign at the speed of thought. Julian is an AI phone agent, designed for inbound and consented outbound use cases. \* When someone signs up for a demo on your website, Julian can call them back within seconds, qualifying them, answering questions, and getting a sales meeting booked with your rep. \* Julian can nurture and upsell leads, and even help prospects navigate onboarding. \* Julian can operate across many languages, and geographies, works 24/7, is integrated deeply into your workflows, and is fully customizable. We believe the future of selling is faster, smarter, and more human-centered. That’s why we pair world-class engineering with hands-on GTM experts to deliver measurable pipeline growth, without adding headcount. 11x is backed by Benchmark and Andreessen Horowitz and has offices in San Francisco and London. If you’re ready to put outbound on autopilot and build the pipeline of the future, meet Alice. ## 11x Pros & Cons **What users like:** - Users value the **ease of use** of 11x, appreciating its intuitive design and smooth integration into workflows. (10 reviews) - Users commend the **responsive customer support** at 11x, which enhances their overall experience and success. (9 reviews) - Users value the **regular updates and strong customer support** of 11x, enhancing their overall experience and effectiveness. (9 reviews) - Users praise 11x for its **efficient lead generation** , streamlining prospecting and customizing outreach with adaptive AI support. (5 reviews) - Users value the **time-saving efficiency** of 11x, streamlining lead prospecting and reducing manual workload significantly. (5 reviews) - Customizability (3 reviews) - Users find 11x.ai to be **incredibly intuitive** , easing adoption and boosting efficiency from day one. (3 reviews) - Automation (2 reviews) - Data Accuracy (2 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users find the **learning curve challenging** , often requiring time to fine-tune settings for optimal performance. (2 reviews) - Users note the **missing features** in 11x, particularly regarding analytics and comprehensive reporting capabilities. (2 reviews) - Users note that the AI's responses can feel **robotic and stilted** , requiring detailed prompts for improvement. (1 reviews) - Users find the **difficult setup** of 11x time-consuming and challenging, impacting their initial experience negatively. (1 reviews) - Users experience **inaccuracies** with prompts and settings, requiring adjustments for better results in communication. (1 reviews) - Users note **integration issues** with niche tools in their stack, impacting the overall functionality of 11x. (1 reviews) - Users report occasional **outdated data** in 11x, though the overall experience remains smooth and reliable. (1 reviews) - Overwhelming (1 reviews) - Poor UI Design (1 reviews) - Sequencing Issues (1 reviews) ## 11x Reviews ### 1. 11x Makes Outreach and Campaign Creation Seamless and On-Brand **Rating:** 4.5/5.0 stars **Reviewed by:** Skyler B. | Senior Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about 11x?** 11x helps us streamline our outreach and cold outbounding in a way that's both efficient and effective. Creating new campaigns, targeting new audiences, and getting creative about new ways that we can connect with our target audience is made seamless with 11x. Not only is it easy to source new leads within our target market, it's easy to connect with them in a voice that is authentic to our product and our brand. **What do you dislike about 11x?** The most challenging part of the tool used to be proving value and ROI with the product, but 11x has already incorporated an influenced pipeline tool that automatically calculates this for users. I'd like the ability to refine this even further in platform, but 11x has done a great job building out this tool in a way that's responsive and thoughtful. The only other challenges I have with the tool would be the way that website visitors are tracked. I would love a way to filter out website visitors based on URL or pages visited. For us, one of our highest traffic pages is also end-user facing which makes it less valuable for us to market to, as most of those users are not within our target buyer demographic. Being able to filter this field would make difference in our use of the tool. **What problems is 11x solving and how is that benefiting you?** 11x allows us to take a lot of manual cold outreach and even automated warm lead follow up off of our plate. 11x pulls its weight helping us source viable leads to provide our Sales team with more at bats. We're a very lean team and it's been important for us to leverage how easy campaign creation and target segmentation is through 11x. It's helped keep our BDR function running even amongst staffing changes and gaps. ### 2. A great lever for scaling campaign follow-up **Rating:** 4.5/5.0 stars **Reviewed by:** Christina S. | Sr Demand Gen & Partnerships Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about 11x?** We brought on 11x to help close a gap we were seeing between marketing and sales, specifically around consistent, high-quality follow-up on campaigns. It’s been effective in helping us reach more prospects with messaging that actually feels personalized, not automated, and at a volume we simply couldn’t support before. What stood out quickly is how much more coverage we’re getting across our target segments without sacrificing relevance. It’s allowed us to extend the life and impact of our campaigns in a meaningful way, rather than letting leads go cold. We’ve also been really impressed with the level of support from the 11x team. Matt, in particular, has gone above and beyond to help us set up and optimize campaigns in a way that drives results. **What do you dislike about 11x?** When we’re building new campaigns, Alice sometimes takes longer than expected to generate the messaging, which can slow down our setup process and make iteration less efficient. We’ve also noticed that when cold-sourcing leads, some of the contact data can be out of date, so we end up needing an extra layer of validation on our side before moving forward. **What problems is 11x solving and how is that benefiting you?** 11x helps us close the gap between marketing and sales follow-up by reaching more prospects with timely, personalized messaging at a scale we couldn’t manage before. ### 3. Highly Customizable with Stellar Support Team **Rating:** 3.5/5.0 stars **Reviewed by:** Jordan P. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about 11x?** I appreciate how 11x has helped me scale personalization on a more one-to-one level, using company and individual information effectively. I really like the AI-generated emails feature the most because it's tailored to my tone and able to pull in specific instructions and background research for personalized outreach. The website visitors feature is great because it helps me stay on top of mind with inbound traffic and understand which customers are resonating with our content. Additionally, I found the support team to be amazing, particularly Nick, who was instrumental in enabling my experience. He was always on point with creating campaigns and testing new ideas, which made my experience with 11x pleasant. **What do you dislike about 11x?** One thing that could be improved is 11x's ability to read responses, like on LinkedIn. It doesn't always follow up appropriately, even when someone has already replied. It sometimes sends the next message in the sequence that doesn’t fit the conversation anymore because the prospect has already responded. Also, 11x doesn't have a cold calling tool at the moment, which is something I know is on the horizon. **What problems is 11x solving and how is that benefiting you?** 11x helps me scale personalization on a one-to-one level using company and individual info. It automates message creation with various tonalities for personalized outreach. The AI-generated emails tailor outreach based on my tone and instructions. ### 4. Efficient Lead Generation with Superb Support **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis B. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about 11x?** I love the 11x interface; it's sleek, clean, and easy to navigate, allowing for efficient use. The way they take any hiccups or issues seriously is something I really appreciate. Our dedicated rep, Braulio, is awesome and takes our success very seriously. He's always quick to respond and resolve any issues or answer questions, even though we're in different time zones. I'm impressed with the quality of leads, which are generally good despite how niche some of our ICPs can be. The initial setup of 11x was super easy, and our integration with HubSpot works smoothly for the most part. Slack also works as advertised for notifications related to 11x warm leads. **What do you dislike about 11x?** Sometimes 11x misses the mark on an email or LinkedIn message sequence, whether it be not relevant to the target or too wordy. **What problems is 11x solving and how is that benefiting you?** I use 11x for lead generation, finding success primarily with LinkedIn connections. The tool's sleek interface, great customer support, and quality leads make it efficient. Issues can arise with message sequences needing refinement, but overall, it aids in reaching niche ICPs effectively. ### 5. Remarkable Customization and Efficiency Boost in Just Weeks **Rating:** 5.0/5.0 stars **Reviewed by:** Dean Q. | Northern California Market Leader, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about 11x?** I love how 11x learned my voice and role through my LinkedIn posts and videos, making it feel like a true extension of me as a professional. It's really useful because I'm an executive who's always busy, traveling, and I don't have much time as I would like for follow up and outreach. 11x gives me back that outreach time and allows me to connect with many people in my network. I appreciate how it provides more leverage to tighten up areas of my game, especially with follow-ups, which is important for hyperactive relationship folks like me. The customizations make it seem like 11x knows me personally, and that's something I really appreciate. **What do you dislike about 11x?** Just more and more customizations to me. Maybe it would be great if 11x had a feature that could do some of the follow-up on meetings that are on my calendar. The initial setup was a little challenging; my IT team had some challenges and concerns we had to work through. It was a little bit harder than I'd have liked, probably because we are a large organization adopting AI, which can be a bit challenging. **What problems is 11x solving and how is that benefiting you?** 11x gives me more leverage in my outreach and follow-up, knowing my personal voice well. It customizes to suit conference and webinar interactions, freeing up my time while traveling and in meetings, to engage my network better. ### 6. Alice Delivers Fast Research and Messaging, Backed by an Outstanding Account Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Matt F. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about 11x?** The intelligent AI (Alice) can research companies in a matter of seconds and compose messaging based on our company profile and ideal customer. I also can’t say enough good things about our 11x Account Manager, Braulio. He consistently goes above and beyond by sharing ideas for our campaigns and helping us set them up for the greatest success. He is always on time to our weekly calls and follows ups the calls with an email to our team explaining his take aways and reminding us what are take aways are. Lastly, the LinkedIn connection is fantastic. My connections have increased exponentially, and I have found that many potential customers (11x leads) often prefer to message me over LinkedIn as it has a more personal feel. **What do you dislike about 11x?** There is not really a downside. Sometimes our campaigns are small and we need to make them even more personal than they may already be through Alice's messages. Our 11x account manager showed us how we can utilize Alice for the research and still send the emails directly from us, should we choose to do so. **What problems is 11x solving and how is that benefiting you?** 11x is helping us build our pipeline with customers we likely wouldn’t have reached otherwise. It’s also growing our LinkedIn presence significantly, both for our individual profiles and for our company’s followers. It truly feels like a gift that keeps on giving. Our 11x account manager is incredibly good at what he does, and he works hard to make sure our business is successful through 11x. ### 7. Effortlessly Automates Outreach, Frees Up Valuable Time **Rating:** 5.0/5.0 stars **Reviewed by:** William R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about 11x?** I appreciate how 11x removes the time and personnel constraints involved in running manual prospecting and email sequencing at scale. It allows for quality outreach in a time-saving manner, especially valuable in a niche B2B space. I love that 11x has freed up time for us to focus on higher-value tasks like refining messaging, qualifying responses, and advancing conversations. The biggest win for me is the ability to pull from multiple lead sources and utilize lead lists that we provide, all without manual overhead. This has significantly reduced the time spent on repetitive prospecting tasks. It's also incredibly helpful to receive lists from publication and conference attendance sources, input them into 11x, and set an automated email sequence. The ease of setup with the help of Matt and the 11x team was seamless and reassuring. **What do you dislike about 11x?** Sometimes I am unable to access the website, but I'm unsure if it's an issue from our end. The web page won't load; however, I believe it is an issue with our internal system as it works off our WiFi. **What problems is 11x solving and how is that benefiting you?** I use 11x to remove time and personnel constraints in manual prospecting, allowing quality outreach at scale. It automates sequences from multiple lead sources, freeing time for refining messaging and improving conversations while reducing repetitive tasks. ### 8. 11x: Scaling Outreach with Ease and Human Touch **Rating:** 4.0/5.0 stars **Reviewed by:** Vishwas M. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about 11x?** I love how easy 11x is to set up, and it saves hours of manual work, which is a massive help for my team. The AI outreach feels genuinely human, not robotic, making scaling outbound outreach much more feasible without having to add more staff. The AI, especially Alice, handles personalization at scale effortlessly, which is very impressive. Plus, email delivery is great because emails don't land in spam thanks to the backend infrastructure, like the auto warm-up emails. A special shoutout to CSM James, who made the setup process smooth. **What do you dislike about 11x?** reporting and analytics, even the database can be improved **What problems is 11x solving and how is that benefiting you?** 11x automates our outbound process, saving us from manual prospecting and outreach. It helps us by handling email and LinkedIn messaging without losing the human touch, freeing up our team to focus on conversations and closing deals, and it easily scales outreach without adding extra staff. ### 9. Great for Safe, Personalized Simple Outreach **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about 11x?** 11X is a very good tool for mass outreach, and it helps you do it without constantly worrying about getting your domains blacklisted. It can also provide research on the contacts you’re reaching out to, and it lets you tailor your outreach using the personalization details you already have in your CRM, like Salesforce. **What do you dislike about 11x?** For us, the main issue when using the platform was that it seems to focus more on simple refinement prompts when selecting contacts. When you have a very specific target, it becomes really difficult to filter things down to what you actually need. We weren’t able to reach out to many people based on the target audience we had, which made it hard to use the tool to its fullest during that period. And because we couldn’t reach out to a large number of people, we didn’t end up getting many leads from it either. **What problems is 11x solving and how is that benefiting you?** We were trying to do more outreach and build more pipeline, and 11x was meant to help close that gap. ### 10. Revolutionized Our Marketing with AI Power **Rating:** 5.0/5.0 stars **Reviewed by:** Erin J. | Executive Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2026 **What do you like best about 11x?** I really appreciate how my organization and I utilize 11x for marketing and prospect outreach. Working with our Account Manager, Braulio, and 11x's AI makes creating targeted campaigns effortless and effective. I like how the AI helps us generate warm leads, which saves time and ultimately brings in new clients. It's great how 11x handles market research, identifies ideal contacts, and engages with them meaningfully. Having an Account Manager who keeps us on task and helps maximize the AI's value is invaluable. Plus, simply put, it works! **What do you dislike about 11x?** I have zero concerns or critical feedback for 11x's processes or services. **What problems is 11x solving and how is that benefiting you?** I utilize 11x for marketing and prospect outreach, making targeted campaigns easy. It handles market research, identifies ideal contacts, and engages meaningfully. It generates warm leads, saving time. Our Account Manager also ensures we maximize AI value. ### 11. Great Automation, Needs Faster Execution **Rating:** 3.5/5.0 stars **Reviewed by:** Tucker B. | Sales Development Strategist (AI-Enabled), Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about 11x?** I really like the automation in 11x because it writes great messaging if prompted correctly. The automation doesn't sound robotic and it relates back to recent job changes or company news of the prospect. It tailors the messaging in an effective way, which I find really helpful. **What do you dislike about 11x?** It populates prospects that fit the criteria but then takes a while to actually send out messaging to them. It gets hung up a little too easily. I've run campaigns that have been in sequence for over 10 days and only reached out to 40-50 prospects, but it should be well over 100. **What problems is 11x solving and how is that benefiting you?** 11x helps by finding external leads in the background, freeing up additional time. It automates messaging effectively, making it sound less robotic and tailored to recent job changes or company news. ### 12. 11x.ai: Hyper-Personalised Outreach with Seamless Onboarding and Brilliant Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about 11x?** 11x.ai is becoming a standout tool in our revenue GTM! With a relatively small total addressable market, we needed help with automating outreach that was intentional, high quality and hyper-personalised. This tool is helping us do just that and we have seen a much higher positive response rate than most campaigns that were sent manually through our CRM. Additionally, the people behind it (specifically mentioning James Manasseh) has provided excellent support not just at onboarding but also throughout our journey as a customer. Everything has been smooth, easy and seamless and I would recommend this to anyone who is either super familiar with auto-mating their GTM processes or those that need extra hand holding! James has consistently been on hand to build out our campaigns, offer support and even encourage momentum from our Sales Enablement function which is greatly appreciated. I would highly recommend 11x.ai for prospecting and outreach - their team is brilliant and the tool is a game-changer. **What do you dislike about 11x?** Every single time you want to go in and edit the messaging (copy) of a campaign, it runs the entire AI again. Ideally it would just save the last version and if you want to re-run it, then you hit a button. Speed of the email generation could improve slightly but it is still fairly quick! **What problems is 11x solving and how is that benefiting you?** 11x.ai is becoming a standout tool in our revenue GTM! With a relatively small total addressable market, we needed help with automating outreach that was intentional, high quality and hyper-personalised. This tool is helping us do just that and we have seen a much higher positive response rate than most campaigns that were sent manually through our CRM. Additionally, the people behind it (specifically mentioning James Manasseh) has provided excellent support not just at onboarding but also throughout our journey as a customer. Everything has been smooth, easy and seamless and I would recommend this to anyone who is either super familiar with auto-mating their GTM processes or those that need extra hand holding! James has consistently been on hand to build out our campaigns, offer support and even encourage momentum from our Sales Enablement function which is greatly appreciated. I would highly recommend 11x.ai for prospecting and outreach - their team is brilliant and the tool is a game-changer. ### 13. Effortless Lead Prospecting with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Allyson K. | Sales Development Representative **Reviewed Date:** December 03, 2025 **What do you like best about 11x?** I love how 11x streamlines the prospecting process, making it incredibly efficient for identifying leads. The way Alice, our AI agent, can locate and identify specific leads that I direct her to find is amazing. I love her ability to create customized and unique messages tailored to each lead, which adds a personal touch that enhances our engagement strategy. Another feature I particularly love is how she updates our Salesforce account information efficiently. This task is typically very time-consuming for a Sales Development Representative, but Alice makes it seamless, saving me a significant amount of time. Furthermore, the initial setup of 11x was fairly easy, thanks to Alice our 11x representative being extremely hands-on and helpful, meeting with me weekly to ensure I understood the process. The continued support has been incredible, providing me with ongoing assistance tailored to my team’s needs. The overall experience with 11x and their supportive team has been very satisfying. **What do you dislike about 11x?** At this time I have no complaints, I feel like whenever I bring an issue to my rep, they are able to help me understand it and or fix it immediately. **What problems is 11x solving and how is that benefiting you?** 11x allows me to prospect more leads fitting diverse categories, streamline the prospecting process, create customized messages, and updates Salesforce, saving me time and making lead management efficient. ### 14. 11x has helped us address our 2 biggest issues: speed to lead and 24hr lead outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Chris B. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about 11x?** I love how customizable the agents are and the onboarding/continued customer service has been as solid as I've ever experienced with any kind of new tech roll out. When weighing the alternative of partnering with a full-blown 24/7 call center, 11x has proven to be a better choice for us. Alice Qu on the deployments team has been extremely helpful related to our onboarding, initial launch, and our continued tweaks to the agents/use cases. **What do you dislike about 11x?** There is a lack of analytics and reporting in the current iteration, however there have been many updates to the platform since we've joined and I'm confident more robust reporting is coming soon. At the agent level we are able to get pretty granular, however we would benefit from more global reporting options spanning across all of the agents. **What problems is 11x solving and how is that benefiting you?** Guaranteeing speed to lead and script following for a sub-set of leads with specific goals. Using 11x has also allowed us to meaningfully follow up leads outside of our working hours. ### 15. Effortless Prospecting with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel A. | Sales Solutions Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about 11x?** I like how, when you prompt 11x, it allows you to be very specific and does a great job of articulating what you want. It finds information about people and makes sure it’s well-correlated in emails. It also does a really great job of making people feel good about themselves, their company, and our company, which leads to more meetings. **What do you dislike about 11x?** I just wish it was less or no limit outreach flow. I wish it was less limits. **What problems is 11x solving and how is that benefiting you?** 11x helps me find prospects and book more meetings, saving me a lot of time and getting me in front of the right people. ### 16. Exceptional Support and Industry Expertise from the 11x Team **Rating:** 4.5/5.0 stars **Reviewed by:** Sasha H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about 11x?** The 11x team has been incredibly hands-on and responsive, taking feedback seriously and continuously refining the experience. I especially appreciate that they paired us with an account manager who truly understood our industry, which helped us get even more value out of the system. You can tell the whole team is invested in our success. **What do you dislike about 11x?** There are still moments where “Alice” gets a bit too creative with data or statistics, but the pace of improvement and their willingness to listen make 11x a partner we’re excited to keep working with. **What problems is 11x solving and how is that benefiting you?** We’ve been using 11x to enhance our outbound email campaigns, and I’ve been genuinely impressed. The platform’s AI — “Alice” — is remarkably intelligent at sourcing the right targets and crafting prompts that demonstrate thorough preparation and grab attention. ### 17. Saves Time and is more efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about 11x?** It saves a lot of time. We don't have to waste our time on constant follow-ups and reminders. It also helps to find the ICP. **What do you dislike about 11x?** We manually have to stop each email if we get a positive response like for a meeting reply or a demo reply or different questions. **What problems is 11x solving and how is that benefiting you?** As an SDR we constantly have to call people and send a lot of emails and follow up on them as well. 11x makes it a lot easier first by finding the right spoc, then creating email templates, adding product deck links, and also adding LinkedIn connecting invites.We don't have to keep tabs on each and every lead as 11x does it for us. ### 18. Exceptional Service, Effortless Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about 11x?** I appreciate 11x for its outstanding ease of setup, thanks to the dedicated full-time account representative who was always available to assist us. This personal support made launching and configuring the software remarkably straightforward, allowing us to quickly get up and running by identifying targets and setting up processes effortlessly. Additionally, the AI agent named Alice is particularly impressive; the ability to nudge her in the right direction during campaigns is invaluable. Alice efficiently identifies targets and composes emails, and we can adjust our campaigns by adding or removing criteria to make our outreach more targeted. This flexibility to refine our messaging over time is a significant advantage. Beyond the technical features, the customer service from 11x is exceptional. The team, especially Nick and his boss Lauren, went above and beyond to ensure our success with the application, consistently offering their availability for immediate support through various communication channels like quick calls and Slack. This level of service made all the difference for us, making it the key reason to choose 11x despite other available options in the market. **What do you dislike about 11x?** I find the credit system in 11x to be a source of anxiety within my organization. Although the system is designed to control the bandwidth of outbound messages, there's a constant concern that we might consume more credits than we have. While customer support, notably our partner Nick, is quick to add credits if needed, the anxiety stemming from potential credit shortages persists despite knowing that support is readily available. **What problems is 11x solving and how is that benefiting you?** I find 11x scales our sales efforts by generating leads and identifying potential clients without additional headcount, optimizing email outreach and enhancing target identification. ### 19. Exceptional Customer Service and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about 11x?** I like 11x for creating scalable and consistent outreach. The customer service is incredible. I value the live web research and the LLM that 11x built, which writes very humanlike. The initial setup was very easy, thanks to working with Matt Sonderman, who's the best in the game. **What do you dislike about 11x?** hard to find something that i dislike at this moment **What problems is 11x solving and how is that benefiting you?** I use 11x for outbound sales efforts, creating scalable and consistent outreach. ### 20. Seamless Lead Sourcing with Excellent Data Quality! **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek A. | Growth Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about 11x?** 11x makes lead sourcing effortless and highly targeted. I like how it filters out irrelevant accounts, removes existing customers, and delivers clean, ICP-matched data. The turnaround time is quick, and it integrates smoothly with our outreach process, saving hours of manual work every week **What do you dislike about 11x?** Occasionally a few contacts might be outdated, but overall the experience is smooth and reliable **What problems is 11x solving and how is that benefiting you?** 11x is solving the challenge of sourcing qualified leads at scale. It helps us avoid spending hours manually filtering accounts and eliminates duplicates by excluding existing customers. This ensures our outreach list is always fresh and ICP-aligned, leading to better response rates and more meetings booked. ### 21. Simple and Effective Outbound Messaging **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about 11x?** 11x does a great job of prospecting potential clients. By providing multiple ways to search for prospects, 11x gives freedom to users on how they want to target their client base specifically. This allows us to ensure our messaging is getting to the relevant decision makers. Patricio has done a fantastic job supporting our team through the many upgrades 11x has gone through in the recent months. The support he provides allows us to ensure we are getting the most out of the tool. **What do you dislike about 11x?** Some of the messaging can come off robotic and stilted at times. This is usually resolved by providing more detailed prompts. **What problems is 11x solving and how is that benefiting you?** 11x is helping us cast a wider net when it comes to outbound messaging for new clients ### 22. Great Experience with Alice **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno W. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about 11x?** We started using Alice from 11x recently and it’s been a solid addition to our workflow. A few weeks after getting set up, Alice helped us book a meeting with a pretty large account, which was a great early win. The setup was straightforward, and the tool has been easy to work with since then. It’s been helpful in opening doors and keeping outreach moving along. Overall, a good experience so far. **What do you dislike about 11x?** I wish I could get more help on the strategies I should try out. I've been told this feature could be coming :) **What problems is 11x solving and how is that benefiting you?** Helping me identify potential leads and effectively pursue them ### 23. Senior Manager -SDR at Gupshup **Rating:** 4.5/5.0 stars **Reviewed by:** Avinash K. | Global Manager -SDR &BDR, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about 11x?** 11x.ai streamlines SDR workflows by automating repetitive tasks like lead research, email creation, and follow-ups, allowing reps to dedicate more time to valuable, high-impact interactions with prospects. **What do you dislike about 11x?** With a robust and growing feature set, deeper integrations with niche tools would be great. However, 11x.ai’s team is responsive and regularly updates the platform, so we’re confident any shortcomings will be swiftly resolved. **What problems is 11x solving and how is that benefiting you?** Writing personalized cold emails, researching prospects and crafting sequences is labor-intensive and repetitive. 11x help us to AI automates email writing, research and personalization at scale, giving reps more time to focus on high-impact conversations. ### 24. Diligent Follow-Up and Outstanding Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jayant K. | Marketing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about 11x?** I really appreciate their customer support and how diligently they follow up on any issues to make sure they’re resolved. **What do you dislike about 11x?** There is nothing any specific which I do not dislike about 11x. **What problems is 11x solving and how is that benefiting you?** It helps me get responses from cold contacts and increase engagement. ### 25. Team is able to drive more SQLs **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul G. | Associate Director - Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about 11x?** We’re able to call more. We’re able to test multiple messages in the market simultaneously. **What do you dislike about 11x?** UX could still be improved , even UI can be done better **What problems is 11x solving and how is that benefiting you?** Before 11x, Gupshup’s SDR team was handling outbound entirely manually. Each rep sourced their own leads, wrote their own messages, and managed outreach on their own — with no standardised process. For us, improving efficiency meant more than just increasing speed. With 11x we integrated Alice, 11x’s AI SDR agent that automates outbound from end to end — from research and targeting to messaging and inbox deliverability. ### 26. An Extended Arm for Your Sales Team with Outstanding Ease of Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about 11x?** 11x.ai has transformed how we approach large scale prospecting. The platform is intuitive and incredibly easy to use, making it simple to adopt and leverage from day one. Its prospecting function stands out, consistently helping us generate high-quality leads via the adaptive AI which learns over time. Over the course of the first few months, we’ve seen the platform’s AI adapt to our unique industry and messaging needs, which has been invaluable in refining our narrative, product positioning, and overall wording. Implementation was straightforward, with smooth integrations into our existing workflows and minimal setup time. The team at 11x.ai provides excellent customer support, responding quickly and proactively to ensure we get the most out of the platform. We use it regularly, and it’s become a core tool for both lead generation and internal learning. **What do you dislike about 11x?** There’s very little to dislike. While the number of features is strong and continually expanding, we’d love to see even deeper integrations with some niche tools in our stack. That said, the 11x.ai team is highly receptive to feedback and frequently rolls out updates, so we’re confident any gaps will be addressed quickly. One thing to keep in mind is if it works for your specific product and outreach demands, depending on the Go-To-Market approach you might want to consider other tools or an in-house team. But if you want large-scale prospecting without spending your sales team's time, go for it. **What problems is 11x solving and how is that benefiting you?** 11x.ai is helping to tackle one of the toughest challenges in B2B growth: finding and engaging the right prospects with the right message. Its AI-driven prospecting function not only identifies high-quality leads but also learns over time, improving its targeting and messaging with every interaction. Through months of active use, 11x has helped us discover new audiences, sharpen our narrative and product positioning, and refine the language we use to describe our solutions. This has been a huge benefit, giving us valuable insights about our market fit and internal messaging—far beyond simple lead generation. The platform’s ease of use and integration meant we could implement it quickly and start seeing results almost immediately. With excellent customer support and a feature set that continues to grow, 11x has become one of the main tools in our sales and marketing strategy, saving time, improving outreach efficiency, and ultimately driving measurable pipeline growth. ### 27. Excellent Customer Success **Rating:** 2.5/5.0 stars **Reviewed by:** Jacob M. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about 11x?** My customer success manager, Matt, was excellent **What do you dislike about 11x?** The prompting and email reply workflow could be smoother **What problems is 11x solving and how is that benefiting you?** Email volume. Resulted in a few more meetings ### 28. Excellent Support and Effective System, Though Setup Takes Time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about 11x?** The team provides excellent support during training, making it easy to learn how to use the system. I also find the system itself to be highly effective. **What do you dislike about 11x?** It took some time to fine-tune the settings and adjust the prompts correctly. Initially, it tended to go overboard with research and came across as a bit too knowledgeable in its emails. **What problems is 11x solving and how is that benefiting you?** This tool automates the tasks typically handled by an SDR, saving a lot of manual effort. It operates at impressive speed and continues working around the clock without interruption. ### 29. More intuitive the more we use it - a great way to support our lead gen efforts with minimum effort **Rating:** 4.0/5.0 stars **Reviewed by:** K B. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about 11x?** Regular product feature updates and improvements. Good CSM team and account support. Easy to use. **What do you dislike about 11x?** Sometimes difficult to get the right messaging tone and takes a few instruction attempts. **What problems is 11x solving and how is that benefiting you?** We have limited sales resource and no in-house SDR so this acts as our resource and helps us maximise our lead gen and marketing campaigns for outreach. ### 30. Gamechanging - the Real AI SDR **Rating:** 5.0/5.0 stars **Reviewed by:** Javier R. | CRO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about 11x?** Easy to use, easy to deploy, just basic prompting and magic happens. Most importantly the support team is next level, they're an extension of your team and meet weekly. **What do you dislike about 11x?** I don' t dislike anything it's just a new habit. **What problems is 11x solving and how is that benefiting you?** Top of the Funnel / Outbound ### 31. Gets better the more you use it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about 11x?** The platform itself is powerful and intuitive, and when you invest the time to get it right. I’ve also noticed a real improvement in how the team approaches customer success. **What do you dislike about 11x?** The setup took longer than expected, and we ran into a few bumps that slowed us down. Having clear goals, targeting the right audience, and writing good prompts is crucial. **What problems is 11x solving and how is that benefiting you?** We use Alice for high-volume outbound outreach and are currently happy with our experience. ### 32. Great support and strong core product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about 11x?** The user interface is straightforward and easy to navigate, making it simple to use. Additionally, the customer support team is very responsive. **What do you dislike about 11x?** This is a great tool, though it is still in its early stages. Occasionally, it can be a bit buggy and there are some features missing. **What problems is 11x solving and how is that benefiting you?** Assisting users in understanding our product and guiding them through the onboarding process. - [View 11x pricing details and edition comparison](https://www.g2.com/products/11x/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-21+03%3A08%3A06+-0500&secure%5Bsession_id%5D=5324d842-c437-4e2e-b0ef-9320b6f0d4c5&secure%5Btoken%5D=08eb93ff984a716fc61138a247efd419b9f69a258505829fbfcf689ec89941d7&format=llm_user) ## 11x Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Entra](https://www.g2.com/products/microsoft-entra/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## 11x Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Automation** - Sales Follow-Up - Feedback Collection - Document Processing - Lead Generation - Customer Interaction Automation **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Autonomy** - Problem Solving - Task Execution - Adaptive Responses - Independent Decision Making **Performance Analysis** - Coaching - Peformance Tracking **Outbound Sales** - Follow-Up Scheduling - Prospect Prioritization - Multichannel Campaign Execution - Personalized Outreach - Outreach Performance Analytics **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Inbound Sales** - Data Enrichment - Inquiry Routing - Feedback Collection - Real-Time Engagement - Lead Qualification ## Top 11x Alternatives - [Regie.ai](https://www.g2.com/products/regie-ai/reviews) - 4.4/5.0 (353 reviews) - [Reply](https://www.g2.com/products/reply/reviews) - 4.6/5.0 (1,501 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,479 reviews)