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11Sight Reviews & Product Details

kristiantelevik98 T.
KT
Styremedlem
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 11Sight?

It's making the digital customer relationship feel more like a physical interaction as the customers can get to you instantaneously. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

The learning curve can feel slack to some degree, but it's worth it after you've settled in. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

It's making customer relationships more personal and fast-paced. Review collected by and hosted on G2.com.

11Sight Overview

What is 11Sight?

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success. Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams. Convert more qualified leads and nail that first meeting with 11Sight. Call us now at https://11sight.com/sales All it takes is one click from any online channel.

11Sight Details
Languages Supported
German, English, French, Turkish
Show LessShow More
Product Description

11Sight gives you access to virtual offices and conference rooms to hold you meetings - Use vMeet rooms as a virtual office - Create dedicated or shared offices, or instant rooms - Schedule and host online video meetings - Secure your rooms with passwords - Track progress and productivity with meeting timers - Take notes on important action items during the meeting - Multitask with picture in picture mode - Get back to what matters the most after the meeting with a photo of a loved one


Seller Details
Seller
11Sight
Year Founded
2016
HQ Location
Berkeley, US
Twitter
@11Sight
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®

Aleks G.
AG
Overview Provided by:
Founder, CEO at 11Sight - Video Communication Made Easy

Recent 11Sight Reviews

MK
Mike K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Low Cost Alternative To Zoom"
No software is needed to be downloaded on either end outside of the webcam. The quality of the video reception is great Best of all, it is much c...
峻逸 .
峻逸 .Small-Business (50 or fewer emp.)
4.5 out of 5
"This service is a good choice for online customer service."
Online customer service, embedded on the website is very convenient
JN
Jui N.Small-Business (50 or fewer emp.)
5.0 out of 5
"I’m loving it so far"
I am really impressed with its ability to instanly qualify the leads and connect wth them via Just-in-time video call. This has resulted in increas...
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11Sight Media

11Sight Demo - Nail that first meeting with 11Sight.
11Sight provides an inbound video call and customer engagement platform designed to reduce the distance between prospects and customers and businesses to one click. That's because 11Sight has reduced the digital communication address of a user or business to an URL. Similar to a website a...
11Sight Demo - Frictionless customer engagement.
Removing friction and unnecessary steps from your buying process, improving your customer experience, and delivering more and faster wins.
11Sight Demo - All it takes is one click from any online channel.
Convert more qualified leads and nail that first meeting with 11Sight. #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.
11Sight Demo - Simultaneous and Group Ringing
Simultaneous ringing enables multiple phones to ring at the same time when a call comes in. Once the call gets answered, the ringing will stop on the other lines and the information will be recorded in the system.
11Sight Demo - End-to-end encyption
All video calls are end-to-end encrypted. Connect and engage with the peace of mind that your calls are secure.
11Sight Demo - e-buttons
Add a smart button to any website and allow your website visitors to connect with your team with one click from any page. You can even use the button to capture lead data, add external applications, and provide one-click video, audio, and chat interactions for your website visitors. Increas...
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47 out of 48 Total Reviews for 11Sight

4.7 out of 5
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47 out of 48 Total Reviews for 11Sight
4.7 out of 5
47 out of 48 Total Reviews for 11Sight
4.7 out of 5

11Sight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 11SightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about 11Sight?

I am really impressed with its ability to instanly qualify the leads and connect wth them via Just-in-time video call. This has resulted in increased customer satisfaction ultimately leading to revenue growth. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far I have not experienced anything that I dislike about 11Sight, It has helped a lot in increasing our user-base and revenue. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

We are getting around 100K website visitors a month and identifying the potential customer out of them has been a real challenge for us, then we came across 11Sight that allows to instantly qualify the leads which often consumes considerable Sales team time. By enabling instant video calls, this tool allow us to engage directly with potential customers, with more persoanlized information. Review collected by and hosted on G2.com.

EL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 11Sight?

I have used it for my company and I got really impressed by its ability to instantly qualify the leads and connect them via Just-in-time video calls and how it helped to double our sales qualified leads and keeping our AEs busy doing the actual sales not operation work. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

I haven't had the negative experience so far so don't have anything to share at the moment Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

As a business leader, I always get worried when we loose the potential customer to competitors, I am really thankful to 11Sight that instantly allows us to connect with qualified leads instantly and provide the up to date information during the calls so we don't miss a single thing to make call more personalised. Review collected by and hosted on G2.com.

YASH K.
YK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 11Sight?

I really liked the AI Chatbot of 11sight which allows to instantly qualify the leads and connect with them thorugh Jsust-in-time video calls. we have seen increased conversion rate and overall ROAS of our marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far, I have not experienced anything negative about 11Sight, that I share particular in terms of instant lead qualification and engagement. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

11Sight is primarily solving the problem of slow lead response times, streamlining the process for instant qualification and engagement. Since slow response lead the potential customer going to competitors. Also This significantly improves the sales efficiency in connecting with prospects in real-time Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about 11Sight?

I really liked the 11Sight's seamless integration with CRM platforms that gives the real time info while you in the call and its one-click video call feature, which allows to instantly connect to qualified leads via live chat. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far, I haven't found anything negative that I can share here Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

11Sight is solving the problem of slow and inefficient lead engagement by providing Just-In-Time Video call feature. This results in faster, more personalized communication with potential clients.

Also This further enables instant connection with leads, reducing wait times and improving customer satisfaction. Review collected by and hosted on G2.com.

Paul G. P.
PP
Managing Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 11Sight?

11Sight is easy to implement and allows me and my team at Danube Angels to communicate fast and simply with all members of our network. For acquiring new members, we are set up so that an available team member is instantly ready to answer questions and hence, form a level of trust. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

No downsides we know of and we recommend 11Sight without reservations. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

Our team works from many different places, and availability is often not too transparent. By connecting all relevant team members to a single call point, always one consultant can answer instantly. Members and interested persons don´t have to wait for an answer; we benefit by working more efficiently with leads. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 11Sight?

I appreciate 11Sight's one-click video calling feature the most, as it significantly enhances customer engagement and streamlines the sales process. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Currently, there's nothing about 11Sight that I dislike. It meets my needs effectively with its efficient and user-friendly features. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

11Sight solves the challenge of instant customer connection and lead qualification, benefiting me by enhancing sales efficiency and improving customer engagement experiences. Review collected by and hosted on G2.com.

Gabriel B.
GB
Marketing Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 11Sight?

11Sight is changing the speed to lead game by enabling us to qualify prospects easily while chatting with leads right now when they are hot, not when they are disinterested after a few days. As a BDR agency, every lead counts so we're using 11Sight to make sure prospects can chat quickly with us. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

I have nothing to dislike but some improvements can be done to the UI of the dashboard. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

We're using 11Sight to reduce no-show rate and increase our sales pipeline by chatting with qualified prospects instantly. We've seen a 30% reduction in no-shows because we're simply getting the call redirected to our e-lines instead of booking in the future. Review collected by and hosted on G2.com.

MG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 11Sight?

Easy to deploy options. We have solved our no-show problem for scheduled meeting. Customer satisfaction improved. Our conversion and sales efficiency spiked up. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

There is no Salesforce or Microsoft Dynamics CRM integration. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

Improves customer satisfaction by offering our customers easy-to-reach to our customer represantives. All customer needs to do is to click the video call button. Review collected by and hosted on G2.com.

MK
Change Agent &amp; Process Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about 11Sight?

No software is needed to be downloaded on either end outside of the webcam. The quality of the video reception is great Best of all, it is much cheaper than Zoom Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

The only complaint I have is that I wish that the company would clean up the administrator's interface. It's a little clunky and hard to find things. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

A much cheaper video conferencing alternative to Zoom. Zoom is great, but this platform gets you and your contacts together along with a fair complement of features. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 11Sight?

It is really easy to use, there sís no need to download it Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

It is quite demanding on signal strength Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

It is one sollution that all of us in the company can use to interact Review collected by and hosted on G2.com.