Top 10 11Sight Alternatives & Competitors

Top 10 Alternatives to 11Sight Recently Reviewed By G2 Community

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Zoom Workplace
By Zoom
4.5/5
(56,358)
Product Description
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
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Reviewers say compared to 11Sight, Zoom Workplace is:
Slower to reach roi
Categories in common with 11Sight:
Video Conferencing

Dialpad Connect
By Dialpad
4.4/5
(4,155)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to 11Sight, Dialpad Connect is:
Slower to reach roi
Categories in common with 11Sight:
AI Sales Assistant
Video Conferencing
AI Agents For Business Operations

Birdeye
By Birdeye
4.7/5
(4,054)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to 11Sight, Birdeye is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with 11Sight:
Conversational Support
Conversational Marketing
AI Agents For Business Operations

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Podium
By Podium
4.6/5
(2,095)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Reviewers say compared to 11Sight, Podium is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with 11Sight:
Conversational Support
Conversational Marketing
AI Agents For Business Operations

Tidio
By Tidio
4.6/5
(1,904)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to 11Sight, Tidio is:
Slower to reach roi
Easier to admin
Categories in common with 11Sight:
Conversational Support
Conversational Marketing
AI Agents For Business Operations

Qualified
By Qualified.com
4.9/5
(1,474)
Product Description
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.
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Reviewers say compared to 11Sight, Qualified is:
Slower to reach roi
More expensive
Better at support
Categories in common with 11Sight:
AI Sales Assistant
Conversational Marketing
AI Agents For Business Operations

Drift
By Salesloft
4.4/5
(1,256)
Product Description
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
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Reviewers say compared to 11Sight, Drift is:
Slower to reach roi
More expensive
Categories in common with 11Sight:
Conversational Support
AI Sales Assistant
Conversational Marketing

Plivo
By Plivo
4.5/5
(746)
Product Description
Global SMS & Voice calls for businesses of all sizes
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Reviewers say compared to 11Sight, Plivo is:
Slower to reach roi
Categories in common with 11Sight:
Conversational Support
Conversational Marketing
AI Agents For Business Operations

Jotform AI Agents
By Jotform
4.5/5
(676)
Product Description
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.
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Reviewers say compared to 11Sight, Jotform AI Agents is:
Slower to reach roi
Categories in common with 11Sight:
Conversational Support
Conversational Marketing
AI Agents For Business Operations