Recensioni e Dettagli del Prodotto Elite EXTRA

Elite Extra provides excellent visibility into our delivery workload and day‑to‑day operations. The visual dashboard helps us manage volume effectively, and the communication tools greatly simplify coordination with drivers and both internal and external stakeholders. It has become an important tool for keeping deliveries organized and communication consistent. Recensione raccolta e ospitata su G2.com.

We don’t have a strong dislike, but we would like to see more advanced delivery estimation when building routes. Specifically, better insight into how close delivery ETAs are to each other and clearer indicators when a small traffic delay could push a route off schedule would help dispatchers identify risk earlier and adjust proactively. Recensione raccolta e ospitata su G2.com.

I find Elite EXTRA very helpful for planning all of our routes and managing all of our deliveries for customers. It gives us complete control of our daily tasks for our drivers, allowing us to manage every step, action, and delivery they take. I like knowing exactly what time our drivers complete their tasks and being able to give them detailed instructions on where and when they're supposed to be at places. This ensures all of our daily functions and needs are met for our customers. The initial setup was very easy, and we were up and running in almost no time. Recensione raccolta e ospitata su G2.com.

We're fairly technical, so we'd like to change things ourselves and a lot of times, we have to go to Elite EXTRA to get some basic modifications done. Recensione raccolta e ospitata su G2.com.

I really appreciate the customer service support at Elite EXTRA. They are great and have been instrumental in helping turn our ideas into results within the software. I find the software capable of doing almost anything we need. I also value how easy it is to train someone new on the platform, which is important as we onboard new users. Additionally, being able to easily train dispatchers and drivers is crucial for us as we run multiple sites. Recensione raccolta e ospitata su G2.com.

I wish they would take more feedback on customer requested features. That process moves quite slowly and I think there is more functionality that could be added at times that apply to our business and other businesses that use the software. We'd like some ability for custom reporting. We'd like the ability to flag specific customers/stops in Elite EXTRA for high priority customers or customers we've had issues with prior to flag the dispatcher that the stop needs special attention. We'd like a way for drivers to be able to leave notes about the delivery process for a stop that is viewable and editable by a future driver making the same stop, opening communication amongst the drivers to share their combined knowledge about specific customers. Recensione raccolta e ospitata su G2.com.

I like how Elite EXTRA allows us to manage deliveries and organize them into vehicle loads based on location and weight. I appreciate that the driver app is easy to use, making the process smoother. Although we primarily use it for general route planning, being able to create returns is quite nice. Recensione raccolta e ospitata su G2.com.

Just generally buggy across the board. Little things that have to be done twice to work. It's difficult to reliably capture these issues as completely random. A suggestion would be to show weights on the jobs when in a manifest so it doesn't have to be referenced at the bottom constantly. Another would be to change the dot colours of the jobs. They're currently green, so sometimes difficult to see on grass in the map. Recensione raccolta e ospitata su G2.com.

I like the fact that I can just send it to a driver, and they can look at it on the app, on a tablet, and they can just go to work and deliver a load or pick up any loads that we have to do. Recensione raccolta e ospitata su G2.com.

The versatility to move the loads around was a bit problematic. Like, if I have a load scheduled for tomorrow and it gets pushed, I have to unmanifest the load and then remanifest it. It'd be nice if I could just right-click and reschedule that load for another day. The initial setup was quite a work through. We had a few things to deal with getting it set up and had to go back and forth with the reps to get everything in place. Some things weren't set up quite how we had managed during our initial review. Recensione raccolta e ospitata su G2.com.

The reporting that is available to us within Elite Extra is such a huge advantage. We are able to utilize those reports to provide metrics and better service our customers Recensione raccolta e ospitata su G2.com.

There are issues sometimes when we utilize the Delivery Network that Elite Extra has partnered with. It's rare when we use that feature but the times we have, we've run into slight issues. Recensione raccolta e ospitata su G2.com.

Il mio aspetto preferito di Elite EXTRA è quanto sia facile da usare. Anche se non sono la persona incaricata di costruire i percorsi ogni giorno, posso comunque intervenire quando necessario per aggiungere fermate o apportare modifiche ai percorsi. Diverse volte nell'ultimo mese, ho ricevuto chiamate dai clienti che dicevano che non abbiamo consegnato ciò che era previsto, e siamo stati in grado di incrociare il numero di fattura con la data e l'ora di consegna, insieme a una foto dei prodotti nell'edificio e al nome della persona che ha firmato per la consegna. È stata una risorsa straordinaria e apprezzo le sessioni di formazione a cui ho potuto partecipare per imparare di più. Recensione raccolta e ospitata su G2.com.

Non ho avuto alcuna difficoltà personale o antipatia con Elite EXTRA. All'inizio avevo alcune domande, ma ho potuto partecipare a una formazione virtuale per Elite EXTRA, e quella sessione ha risposto a tutto ciò che mi chiedevo. Recensione raccolta e ospitata su G2.com.

Mi piace molto come Elite EXTRA comunica su più piattaforme con il nostro sistema ERP, Epicor Eclipse. Automatizza le fermate in Elite e raggruppa gli ordini in Eclipse una volta completata la consegna, il che fa risparmiare un sacco di tempo e aiuta a eliminare gli ordini mancati durante la fatturazione. È anche un grande risparmio di tempo rispetto a come costruivamo le rotte e fatturavamo gli ordini manualmente. Inoltre, è un grande aiuto per coloro che non gestiscono e organizzano le rotte così spesso, specialmente nei giorni in cui sono fuori ufficio. Recensione raccolta e ospitata su G2.com.

Vorrei che ci fosse una versione mobile del sito per inviare i percorsi quando non sono in ufficio e vicino a un computer. Il testo e i pulsanti potrebbero essere leggermente più grandi, dato che tutto è piuttosto piccolo sul mio laptop con uno schermo più piccolo. Inoltre, la dimensione del testo dovrebbe essere aumentata e avere un layout migliore sul manifesto stampato per i conducenti. Un paio di ragazzi trovano difficile leggere il testo piccolo alle 5 del mattino. Quando si addestra qualcuno di nuovo, si sentono sopraffatti da tutto all'inizio. Recensione raccolta e ospitata su G2.com.

Elite Extra provides our company the ability to dispatch and track our drivers in real time. The Delivery Network option on Elite Extra has allowed us to accommodate more customers without having to purchase additional vehicles. Elite Extra is a valuable business tool that helps provide a better customer experience. Recensione raccolta e ospitata su G2.com.

One drawback of elite extra is that the sometimes the orders in our business system do not populate in the site because the API has issues sometimes. Recensione raccolta e ospitata su G2.com.