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Succession Planning

by Alexandra Vazquez
Succession planning is a strategy to develop top talent for future leadership roles within a company. Learn more about its benefits and best practices.

What is succession planning?

Succession planning is the process of strategically replacing critical company roles internally with other equipped employees (should those roles become vacant). It includes identifying positions crucial to business success, finding current employees with the required skills, and preparing them to meet those skills and needs in the future. 

Companies use succession planning software to automate creating these plans. Succession planning tools help find and track employees for specific company roles or promotions, create professional development plans, gather business intelligence, evaluate performance, and identify employee leadership potential. Businesses can further integrate performance management systems to examine “who” has “what” to be part of their succession plan.

Business succession planning includes several examples, such as leadership development, mentorship, performance management, education, training, recruitment, job design, and more. These processes support efforts to nurture talented employees and equip them with the knowledge needed to succeed in a company.

Why is succession planning important?

Succession planning enables companies to keep a close eye on current and future goals, invest in internal career development and make backup plans. It’s a must for any company looking to optimize its talent management process.

Succession planning aims to ensure the right people are in the right place. This includes identifying the key positions, those who can fill them, and the resources needed to prepare them. At the end of the process, companies are fully equipped to take on any changes and ensure leadership is always set up for success.

Elements of a succession plan

No matter how a company approaches its succession planning model, it includes the elements below. A succession planning template can be used to organize this information.

  • Goals: The end objectives that determine succession planning’s success
  • Requirements: A list of tasks to reach these goals
  • Timeline: A time management plan to ensure ample attention for preparing and executing a succession plan
  • Budget: The resources needed to carry out the plan. This may include the cost of training, seminars, recruitment, and any other employee development investments
  • Strategy: The final strategic objectives that outline how a company will approach succession and measure success
  • Procedures: A step-by-step plan of action

Types of succession planning

There are four major types of succession planning systems. They pinpoint different scenarios in which succession planning could help keep a business running. Most companies use all these types to adapt to different situations. 

  • Proactive planning is the most common type of succession planning. It focuses on the long-term for almost every key position in a company.
  • Emergency planning is a backup plan for unexpected changes in an organization. This helps prepare for unexpected departures from resignations, terminations, or illness. Emergency planning involves taking temporary measures to keep things going while a transition team begins planning new and concrete procedures.
  • Ongoing leadership planning focuses more on succession planning for the top positions in a company. It requires a comprehensive understanding of the skills and abilities needed to fulfill these important roles and the future of company leadership.
  • Anticipated departure planning is a unique opportunity for a departing employee to be part of their succession planning transitionary team. This requires the employee to work with the company to create a solid knowledge transfer repository and choose a suitable replacement.

Benefits of a strong succession plan

A strong succession plan offers many benefits. These advantages highlight succession planning’s ability to create an environment that promotes internal growth and keeps things running.

  • Protect the company. The last thing a business needs is to be left high and dry after resignations. Succession planning restores a company’s balance with forecasts on employee attrition and timely preparation.
  • Identify company weaknesses. While succession planning, companies conduct comprehensive performance and success analyses. Businesses can use the findings to identify and address issues outside of their succession plans throughout the process.
  • Use knowledge transfer. Succession planning allows companies to leverage their existing resources before they’re gone. Integrating current roles in the succession plan helps consolidate the knowledge passed on.
  • Develop a strong training plan. When businesses entrust their employees with their success, they ensure employees can assume the expected responsibility. This is why solid training plans are necessary from the beginning of an employee’s role. 
  • Promote internal professional growth. Employees need to know if they have a future in a company. Succession planning shows them exactly what that future might look like, outlining a company's concrete plans to help them grow internally.
  • Maintain brand reputation. Someone who already knows a company’s values will work harder to protect them. Nurturing a current employee to take on other roles in the future preserves brand image.
  • Always have experienced leaders. A company’s performance is only as good as those steering the ship. Succession planning ensures that those in critical roles are prepped for the tasks at hand and achieve business goals.
  • Save money. Companies can save quite a bit with succession planning. They can cut costs usually spent on external candidate search by investing in their internal talent.

Succession planning process

A succession planning framework starts with looking inward and ends with a robust plan for future positions. When conducted successfully, companies build a strong internal talent pool ready to fill critical roles. 

  1. Recognize business challenges and goals. This step shows major pain points within a company and where/who drives overall success.
  2. Determine the critical roles. After internal analysis, companies should identify the roles necessary for business success. These are the roles that need succession plans.
  3. Identify the skills required. To determine what’s needed to fulfill a role in the future, companies must identify what makes that role successful. These skills and abilities guide them to choose the right replacement. 
  4. Evaluate current employees. After determining the required skills and abilities, organizations can begin assessing the employees with the potential to fill the roles. This includes evaluating employees who are ready to take on the role and those who need more professional development and training.
  5. Assemble a pool of talented employees. Companies need to determine certain employees equipped enough to step up into crucial roles and build a talent pool.
  6. Start professional development. At this stage, companies should begin prepping employees by investing in their professional growth. This includes paying for skill-building classes, hosting informational seminars, and building a career plan with an employee.
  7. Create a transition team. A succession team consists of employees responsible for every small aspect of a succession plan. Their goal is to ensure suitable replacements and a smooth overall transition.

Succession planning best practices 

Companies need to keep a few things in mind as they work through succession planning. These best practices are tips for optimizing different succession plans.

  • Prioritize the key positions. Succession planning should start with the most critical roles and work its way down as needed.
  • Apply business forecasting. Predicting the future isn’t easy. With business forecasting, companies can analyze historical data to determine their long-term needs. The more concrete the forecasts, the easier it is to develop a succession plan.
  • Keep communication open. Companies shouldn’t be afraid to share their plans with their employees. These plans demonstrate that the business prioritizes employee success and plans for their growth.
  • Understand employee goals. When creating succession plans, companies should know what their employees want for their own future. The last thing a business wants is to invest time into growing an employee who doesn’t see themselves with the company long-term.
  • Create development plans and stick to them. The worst thing a company can do is make empty promises. It should build a professional growth plan that strengthens employees’ skills and fulfill those expectations.
  • Get support from decision-makers. A succession plan should take into account the opinions of all those involved and affected.
  • Review talent regularly. Succession planning never truly ends. As employees are promoted, new candidates are onboarded. Companies should take the time to review their current choices for succession planning, determine if they’re on the right track, and consider new hires with the potential to grow within the organization.
Alexandra Vazquez
AV

Alexandra Vazquez

Alexandra Vazquez is a former Senior Content Marketing Specialist at G2. She received her Business Administration degree from Florida International University and is a published playwright. Alexandra's expertise lies in copywriting for the G2 Tea newsletter, interviewing experts in the Industry Insights blog and video series, and leading our internal thought leadership blog series, G2 Voices. In her spare time, she enjoys collecting board games, playing karaoke, and watching trashy reality TV.

Succession Planning Software

This list shows the top software that mention succession planning most on G2.

SAP SuccessFactors helps organizations align strategy with objectives & manage people performance to ensure execution & results. Execution is the difference.

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

Revamp employee performance management with clear & measurable goals, transparent career paths, targeted development plans, and continuous feedback channels.

Perform is a performance management, goal setting and employee engagement software. Our performance management system helps companies retain and engage their workforce with performance reviews, goals, surveys, 360-degree feedback and more.

Administer, deliver, and track training to reduce compliance risk, improve business productivity, and increase your employee engagement.

We're a Talent Quality Platform helping Enterprises, MSPs, and Suppliers validate, place, and hire qualified talent at scale. Whether the job is technical, non-technical, full-time, or contingent, the Glider AI suite of tools puts confidence back into hiring.

SAP SuccessFactors Work Zone is a comprehensive digital workplace solution designed to unify business applications, processes, information, and communications into a single, personalized platform. By integrating various systems and tools, it enhances employee engagement, productivity, and collaboration across the organization. Key Features and Functionality: - User Experience: Offers guided experiences to navigate complex business processes spanning multiple departments and applications, simplifying tasks by presenting relevant data, content, recommendations, insights, and actions tailored to individual users. - Communication and Collaboration: Facilitates both top-down and two-way communications through secure channels, enabling the creation and distribution of information without IT involvement. It also supports collaborative workspaces that break down team barriers and eliminate information silos. - Workforce Agility: Provides templates for common HR business processes, ensuring consistency and repeatability. It also offers onboarding and cross-boarding communities to reduce employee time-to-contribution and secure, flexible access to company resources to support work-life balance. Primary Value and Solutions Provided: SAP SuccessFactors Work Zone addresses the challenge of fragmented digital work environments by consolidating essential tools and information into a cohesive platform. This centralization empowers employees with intuitive access to resources, leading to increased productivity and engagement. By fostering seamless communication and collaboration, it enhances transparency and understanding within the organization. Additionally, the solution's flexibility and scalability support workforce agility, enabling businesses to adapt to evolving needs and maintain a competitive edge.

The Predictive Index Workforce Assessment is a tool that objectifies workplace behaviors to predict the drives and motivations of others, be a better manager, and communicate more effectively, it scientifically-validated assessment that measures four core behavioral drives where these drives fall creates a behavioral pattern that provides a simple framework for understanding the workplace behaviors of people.

Pilat offers a talent management solution with assessment and reviewing tools.

Oracle Talent Management Cloud allows you to manage the entire talent lifecycle from sourcing candidates, managing goals and performance, performing talent reviews, and developing careers and successions, and provides continuous learning to keep your talent engaged.

Harver is a pre-employment assessment platform, designed to make excellent hiring achievable for companies of all sizes.

Employee performance management software to help companies streamline & automate and engage talent in ongoing feedback, goal tracking, and appraisals.

SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Appraisd is an online employee performance review and appraisal solution.

Fuel50 is the AI Opportunity Marketplace solution that delivers internal talent mobility and workforce reskilling.

Profit.co is a comprehensive strategy execution and performance management platform that helps organizations achieve measurable results through an integrated approach combining OKRs, Balanced Scorecard methodology, and continuous performance management. The platform enables companies to plan and align strategic objectives quarterly, execute with confidence through weekly check-ins and real-time tracking, and drive employee engagement via collaborative goal-setting and 360-degree performance reviews. With built-in task management, employee development planning, automated reporting dashboards, and a structured reflect-and-reset process, Profit.co delivers the complete Plan-Execute-Engage-Learn cycle that drives organizational success. The platform's high level of customization makes it perfect for organizations of any size, from growing startups to large enterprises. At the same time, seamless integrations with popular tools like Slack, Microsoft Teams, Jira, Salesforce, and HubSpot ensure effortless adoption across your entire tech stack. Backed by 24/7 customer support and dedicated OKR coaching services, organizations receive expert guidance throughout their strategy execution journey. Real-time reports and dashboards provide managers instant visibility into team progress, strategic alignment, and performance metrics, enabling proactive decision-making and continuous improvement that transforms strategy into measurable business outcomes.

Flexible HR Solution for Managing Performance and Productivity

Rival, formerly SilkRoad Technology, is the intelligent Talent Acquisition engine powering stable agility for Human Resources teams. The company’s suite of recruiting, onboarding, learning, and performance products is architected for agility, optimized with automation, and designed to scale and adapt to evolving needs. As an end-to-end solution or with a single product plugged into an existing stack, the flexibility of Rival enables change agility while maintaining business stability. With Rival, teams proactively drive talent strategies with precision and speed for maximum impact. From mid-market to Fortune 100 companies, Rival is the ideal partner in stable agility.

Capitaliz does more than confirm your business' value. Intelligent recommendations guide that value upwards through business development approaches such as process improvement, reducing risks, and creating sustainable growth. Powered by Succession Plus, based on millions of exit planning data points. With Capitaliz, SMEs now have a purpose-built tool to deal with benchmarking and comparison with industry competitors to identify over or underperformance. Business owners can access real-time, benchmarked data on the value of their business.