Zonka has all the functionality I needed and easy out of the box integrations with the largest tools you might use it in combination with. The surveys look nice, they are easy to set up and distribute. Implementation into existing systems (zendesk and twillio) was a breeze. The team behind Zonka is also very caring and quick to repsond. We use this as our main Csat gathering tool and have collected thousands of responses. Zonka is also cheaper than most of their comparable competitors

User Friendly, Ease of Administration of surveys

I enjoy the level of customization they are willing to explore for the sake of our discerning clients. I also enjoy their level of support and collaboration and availability