With the planned rollout of our new digital collaboration world, we wanted to enable our users to self-help. We identified following criteria: ○ Low operating costs ○ Use of available Microsoft learning/help content in real time ○ Availability of the solution in multiple languages and customizable ○ Context-based help With VisualSP we found the ideal product and partner. The VisualSP extention helps us to provide a selection of context-based, snackable help items at any time and where it's needed. To narrow down the search for the user, the inline help offers information right at the source. The only requirement that was not covered at that time, was a place where all the help items can be found - kind of a first touch point when the user has a question about digital collaboration. Hence we partnered up with VisualSP and developed a web part for SharePoint which can display and filter specific help items. Check out this page if you want to learn more about this specially developed SharePoint Web Part. This example shows perfectly how VisualSP engages with customers. At VisualSP I do not feel like a customer but like a partner. This strength sets VisualSP apart from their competitors.

VisualSP is very intuitive and easy to use as an admin and as an end user. It is easy to create custom content as an admin and even easier to access the custom content as an end user. Help is available when users need it most, in the easiest way to find it.

Facile à utiliser et à comprendre. +Répond à tous mes doutes.