We moved from our current supplier to Verifile in February 2023 and have been very pleased with service we have recevied so far. Where some of checks would take weeks to come back with a final report, with Verifile, they are coming back much quicker, even same day! This has meant we have reduced our turnaround times by more than three quarters. Our Account Manager is readily available, at the end of the phone or email and we have regular catch ups via Teams, to talk about our account, anything coming up, any issues orproblems. Verifile have a great customer support team, available via different formats - chat, email or phone, which are all answered within a good timescale

Very helpful, very professional, great to work with. Proactive and flexible

J'ai travaillé en étroite collaboration avec l'équipe Verifile pendant environ 4 ans maintenant. L'équipe est toujours disponible pour aider avec les questions par téléphone ou par e-mail, fournir des rapports précis et fournir toutes les fonctionnalités et vérifications dont nous avons besoin. L'interface utilisateur est facile à utiliser, et il est facile de former de nouveaux membres de l'équipe sur les processus avec l'équipe Verifile.