L'équipe de Userlytics a passé du temps avec nous pour comprendre nos objectifs pour le test UX du site de notre client. Ils ont collaboré avec nous pour créer une étude sur mesure et ont fourni des informations et des recommandations exploitables qui ont amélioré l'expérience utilisateur du site web.

I extensively researched many user testing platforms and Userlytics ended up being the most affordable platform by a long shot while covering all of my user testing needs. They have a good variety of qualitative and quantitative metrics. Customer support has been very responsive to emails and they've usually resolved my issues quickly. When I needed to conduct a special study with a particular group of demographics, Userlytics helped me recruit the participants.

There is plenty of stuff I liked with userlytics - Responsiveness of the customer service team. - Access to many workshops to get insights and better understand how to use their latest changes and updates. - Possibility to either bring your own users or users from Userlytics, but it's coming from 2 different sets of credits. - I don't need to worry if a test will be completed by Userlytics' users, I know it will, and it will be qualitative users in most cases. - Concept of SuperAdmin is great to switch from one user to another to be able to understand easily which tests worked best or not and set some best practices in the tool directly.