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unitQ

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47 avis
  • 1 profils
  • 3 catégories
Note moyenne des étoiles
4.5
Au service des clients depuis
2018

Profile Name

Star Rating

34
13
0
0
0

unitQ Reviews

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Profile Name
Star Rating
34
13
0
0
0
Jose S.
JS
Jose S.
11/06/2024
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Traduit à l'aide de l'IA

Un changement radical pour le suivi de la qualité - unitQ dépasse les attentes

unitQ nous donne des informations en temps réel qui nous permettent de résoudre de manière proactive les problèmes avant qu'ils n'affectent davantage d'utilisateurs. L'analyse pilotée par l'IA de la plateforme est incroyable, nous aidant à nous concentrer sur ce qui compte le plus. Et le meilleur, c'est que nous voyons continuellement des améliorations apparaître et que tous les besoins sont toujours pris en compte.
Vipada G.
VG
Vipada G.
09/10/2024
Évaluateur validé
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Efficient tool to work with

UnitQ is really easy to use and understand. We can reach out the customer support anytime we have any questions, they are so supportive.
Caterina N.
CN
Caterina N.
08/27/2024
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Great tool already, with even more potential to it

unitQ is already a great tool to use based on the strong text analytics quality, easy to use dashboards, and ability to create charts according to our needs, but mostly we value how open the team is to our suggestions and business needs, as well as the quick adoption of our requests. I also appreciate the eagerness of our CSM to support and her being on top of what needs to be done in order for us to achieve our results. Also, the tool was implemented very fast, with the unitQ team being a continous support. Even though we only implemented the tool 6 months ago, we already have high quality and impactful use cases across our 11 brands globally.

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

Becoming a user-centric organization requires a deep and personal understanding of the people using the product. Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources — including the Apple App Store, Discord, Google Play Store, Reddit, Twitter, Facebook, Instagram, and among others YouTube. unitQ parses this user feedback in real time for unitQ customers to help them inform decision making along every touchpoint of the customer journey. Leading companies including Bumble, Pinterest, Spotify, Udemy, Upwork and Zendesk harness unitQ to visualize how existing and new product features and bugs are impacting their users across regions, app versions and operating systems in real time. Backed by Google and Accel.

Details

Année de fondation
2018
Website
unitq.com