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unitQ

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4.5 sur 5 étoiles
47 avis
  • 1 profils
  • 3 catégories
Note moyenne des étoiles
4.5
Au service des clients depuis
2018

Profile Name

Star Rating

34
13
0
0
0

unitQ Reviews

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Profile Name
Star Rating
34
13
0
0
0
RA
Robyn A.
09/02/2022
Évaluateur validé
Source de l'avis : Organique
Traduit à l'aide de l'IA

La voix du client prend vie.

|unitQ
Il est facile d'obtenir une vue d'ensemble du client Les représentations visuelles des données permettent de repérer les nuances rapidement et efficacement Les alertes + l'intégration Slack signifient que nous pouvons suivre tout changement efficacement L'équipe est très rapide pour aider et travailler avec vous pour créer la plateforme parfaite pour vos besoins Tout en production bêta semble prometteur, et j'ai hâte de voir le produit final !
Stephen Y.
SY
Stephen Y.
08/19/2022
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Organique

User Advocates -- this is how you connect your users to the rest of the company.

|unitQ
unitQ simply stores all of your aggregate sentiment from your userbase. You can see what users are saying about your business on Reddit, Twitter, your Zendesk tickets, and practically anything else if there's an API for it. Because PII is removed, you pass sentiment around specific features, bugs, or verticals to those respective teams without giving them too much unnecessary information that might identify users. I love the ability to pass this sentiment to a Slack channel for coworkers to see in real-time. You'll get to see product designers, engineers, product managers, and other teammates make comments, commit fixes, and iterate on your product thanks to the exposure they have to what your users are saying.

About

Contact

HQ Location:
Burlingame, California

Social

@unitqsoftware

What is unitQ?

Becoming a user-centric organization requires a deep and personal understanding of the people using the product. Powered by machine learning and AI, unitQ captures user feedback in more than 100 languages from dozens of sources — including the Apple App Store, Discord, Google Play Store, Reddit, Twitter, Facebook, Instagram, and among others YouTube. unitQ parses this user feedback in real time for unitQ customers to help them inform decision making along every touchpoint of the customer journey. Leading companies including Bumble, Pinterest, Spotify, Udemy, Upwork and Zendesk harness unitQ to visualize how existing and new product features and bugs are impacting their users across regions, app versions and operating systems in real time. Backed by Google and Accel.

Details

Année de fondation
2018
Website
unitq.com