* Ease of Integration * Ease of use. Multiple channels on slack were integrated and trained within minutes * Their Chrome plugin is nifty tool which allows our engineers to maintain context of the ticket while leveraging the ThreadoAI bot * Flexibility to integrate and query on multiple resources like excel sheets, PDFs and other non public URLs. * The product team is agile and focussed on customer success. Loved the way they turned feedback into features in a short span of time * New and effective features are being rolled out at regular intervals * Customer Support responsiveness. This was particularly impressive. Their whole team is keen to resolve customer issues promptly. Not sure if this will change once they scale, for now their support is amazing.

La simplicité avec laquelle vous pouvez activer leurs services et l'assistant est assez précise. Un autre aspect est la rapidité de leurs itérations et un support vraiment génial.

J'ai adoré la capacité de Threado à apprendre à partir des documentations internes de produits et à offrir une expérience conversationnelle lors de l'accès à des informations pertinentes. Sa capacité à apprendre en continu à partir des tickets de support lorsqu'il est intégré aux plateformes ITSM le rend encore plus polyvalent.