SpeakuUp has very helpful customer service. They will take time to make you understand each feature to maximize the impact and keep the customer satisfied. It's convenient that there are many ways to file a complaint, anonimously or not. This encourages people to speak up and takes away hurdles to do so efficiently.

Basic system functionality is very good, active platform development and the team from SpeakUp invests in it's user community with round tables, webinars etc.

I have worked with different "whistleblower tools" over the past years. Handling employee concerns is my main task and I spend several hours every day in the tool SpeakUp is by far the most userfriendly and intuitive tool I've worked with. It's customisable (and many of the customisations can even be done by ourselves); our whole team appreciates the flexiblity it allows us to reflect our own company process. The customer service is top! Very responsive and always trying to accomodate our requests. Even if a request cannot be immediately addressed, it is taken note of and depending on the need of this request also by other clients, it is then given to the development team to include in the regular tool updates. Another great feature of this tool is the App it offers. We have increased the communication with reporters since this feature was introduced. The implementation of this tool was very fast and efficient.