After using other practice management systems (Amicus, PracticeMaster), we found the solution that really worked for our small law firm. Smokeball is EXTREMELY user-friendly and best practice management system around, and it works seamlessly with Smokeball billing so that we spend less time on tiresome administrative tasks. We love the tech support and account management -- Ian, our account manager, always makes sure that our questions are addressed promptly. With Smokeball, we can: makes notes to the file that all staff members can see, enabling the next person to pick up the file and start working; save all emails to a particular matter in a searchable format; email multiple parties in a matter without having to dig around for their contact information; format emails automatically with matter information in the subject line; auto-bill time spent on emails and calendar events; and so much more. Honestly, I often wonder how attorneys practice without Smokeball.

J'ai utilisé Smokeball en tant que praticien solo pendant plusieurs années. Je ne pourrais pas faire fonctionner mon cabinet efficacement sans lui. Le support est incroyablement réactif, et ils évoluent constamment pour améliorer le produit. Le produit s'est de plus en plus amélioré pour justifier ses coûts accrus.

The staff/support are great. The program is great for automation and case management.