Helpful with implementation and end-user training

Skaled became part of our team. We worked with Andrew, our Skaled partner, on a continuous basis to where it felt like he was one of us. We were able to utilize his knowledge as a coach, an advisor, and an administrator to help us when we hit snags in the road. One of my favorite things during our time were roleplays and coaching conversations around outbound calls. It was great to have an extra set of ears helping you make small tweaks that created a big impact. This helped create confidence and pushed us to overcome call reluctance. He created checkpoints for accountability and helped keep the team moving forward.

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