By leveraging Slack as our primary communication platform, Siit has provided a seamless and convenient channel for employees to seek help, resulting in higher satisfaction rates for our IT support services. Additionally, Siit empowers us to create customized request forms, simplifying the process for employees to submit equipment and other related requests. One of the key advantages of Siit is its conversation-focused approach, enabling us to address IT support issues promptly and in a collaborative manner. Our team can easily collaborate and share curated solutions (Answers) with employees, facilitating quick resolution of their IT challenges. Overall, Siit has elevated our IT support capabilities, enabling us to deliver a superior level of service and support to our employees. We highly recommend Siit to any organization seeking to streamline their IT support processes and enhance employee satisfaction.

Dans le passé, la gestion des tickets était un processus fastidieux avec Jira, mais Siit a révolutionné la manière dont nous soumettons les demandes. L'intégration avec Slack change la donne. Maintenant, je peux soumettre n'importe quelle demande directement dans Slack, rendant l'ensemble du processus fluide et convivial. Sales Ops a vraiment écouté nos besoins et préoccupations, créant un système qui simplifie nos processus internes, rendant nos vies en tant que commerciaux beaucoup plus faciles.

I’ve been using Siit while working in my sales team and it has made creating requests in Slack a very easy and smooth experience. The key thing for me is how it simplifies things for busy people like us.