L'efficacité, comment elle est intégrée dans nos processus et systèmes pour qu'elle soit facilement accessible à l'équipe. Et l'expérience utilisateur.

L'étagère a une interface utilisateur propre et intuitive à utiliser.

We use SHELF as a one stop shop repository. We collect documents and other resources for all user roles to have access and relay to our customers. SHELF helps our team manage information and issues to help our customers when encountering issues. We like the detail and organization on how to find and identify the documentation a user is searching for. The new features SHELF offers do require hands-on experience prior to enabling on the live site in order to have a full understanding and be able to answer questions form users. We especially like the Admin Panel as it has helpful information on managing the amount of users and libraries within SHELF. In addition, Insights has been useful to track user activity and lead to version control.