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ServiceAide

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102 avis
  • 4 profils
  • 4 catégories
Note moyenne des étoiles
3.9
Au service des clients depuis
2016

Profile Name

Star Rating

45
36
15
4
3

ServiceAide Reviews

Review Filters
Profile Name
Star Rating
45
36
15
4
3
Michael A.
MA
Michael A.
System Engineer at Brooks, Pierce, McLendon, Humphrey & Leonard, LLP
02/26/2024
Évaluateur validé
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Using ChangeGear for our help desk ticketing system

Easy to track and keep up with requests or problems submitted for assistance for our IT Dept.
Melissa v.
MV
Melissa v.
Sr. Manager, Support Services at Management Science Associates, Inc.
02/24/2024
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

Easy to use and customize.

CG is easy to use and admin. Offers customization. Modules have templates and workflows. Views provide good reporting exports. Email connectors provide updates directly to the tickets.
Barry G.
BG
Barry G.
Manager - Infrastructure Operations at Cass Information Systems
02/22/2024
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation à G2 au nom du vendeur
Avis incitatif

This ticketing system is completely customizable for a great end-user experience.

The interface used to create custom forms and administrate users and security is easy to use and learn. The technical support always has the right answer when they are needed..

About

Contact

HQ Location:
San Jose, California

Social

@ServiceAide

What is ServiceAide?

Serviceaide is a leader in modern service and support management software. Our vision is to transform service management, across IT, business/departments and Customer Service. Serving customers around the world, Serviceaide applies breakthroughs in AI to deliver better experiences for both employees, customers and analysts. Serviceaide transforms service through digital labor conversations, automation and knowledge.

Details

Année de fondation
2016