I really like the ease of use of the UI, the quick way to validate the WIP bot. This framework provides a good set of no/low code drag-and-drop options to build. A very useful nuance was an option to check Regex (an option to define entities) within the framework itself. Using stubs was another good option for providing input and checking the output. The built-in system intents provided quick start points, while add-ons were available to mask any inputs, if needed. The UI buttons can be controlled by logic using Dynamic buttons. I also liked the way the flows would nest, with option to return to original flow after switching context. This feature greatly improves the near life-like feel to the conversation itself and thereby user engagement. The NLU itself also seems to be able to understand typical user flow and interaction. The NLU can detect entity alias and normalize bot output based on configuration. The option to code using API throws open a wide range of possibilities ably supported on the inputs side from Web / Mobile or Text / Voice Gateway combinations to the output side where it can integrate effectively with FB messenger or Salesforce CRM or Whatsapp messenger too. A ready option to send transcript to an external service makes this detail readily available to customer or an external system like CRM or helpdesk. I liked the Accelerators too and found that a very good option to grab detail from Websites to feed the Knowledge repository. Analytics is an another area which seems to have a good level of detail already.

I have gone recently through the 'Rulai Designer Certification course' , and I have been pleasantly surprised by the simplicity and completeness of their platform. With Rulai's console the development complex chatBots is simple and accessible.

The training was very good and the design values were very good