Point of Reference
30 avis
- 1 profils
- 1 catégories
Note moyenne des étoiles
4.5
Au service des clients depuis
2003
Point of Reference Reviews
NG
Nyssa G.
Forget the spreadsheets and use RefEdge!
The customer success reps I have worked with are always so engaged, helpful and personable. My current CSM understands our business processes and culture and is able to help us tailor our reports and process to fit our needs.
MC
Martha C.
Customer Programs Manager at SASExcellent Product and True Partnership!
I've used ReferenceEdge for 4+ years in two different organizations and I recommend it to anyone looking to automate and scale their customer advocacy program. Most important, working with the Point of Reference team feels like a true partnership. This is essential to the success of any software implementation. The meetings with our account director are my favorite, she guides us through technical challenges as well as strategic planning to sustain a successful program!
MP
Melissa P.
Point of Reference- a great vendor to partner with!
ReferenceEdge has a well-thought out workflow for the entire reference request lifecycle process. I especially appreciate the automation it provides so the reference pool can be grown at scale. Another great quality about the product is that it is Salesforce-native. So it feels like you're working right in Salesforce.
About
What is Point of Reference?
Since 003, Point of Reference has been helping companies leverage customer advocates to fuel business growth and fortify brands. With deep domain perspective and proven execution competency, we provide the most mature technology available, built on the Salesforce platform, for centralizing advocate information, automating processes and quantifying customer marketing results. Our single point, concierge-level service model ensures clients have the knowledge and support essential for success. For more information, visit http://www.point-of-reference.com
Details
Année de fondation
2003
Website
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