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parcelLab

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144 avis
  • 1 profils
  • 4 catégories
Note moyenne des étoiles
4.7
#1 dans les catégories 2
Leader du Grid®
Au service des clients depuis
2015
Profile Type
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Star Rating

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parcelLab Reviews

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Profile Name
Star Rating
125
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Paul G.
PG
Paul G.
02/19/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif

Simple, effective tracking and customer updates.

Parcel Lab provides detailed and real-time tracking updates, which help keep customers informed throughout the delivery process. The ability to customize notifications and branding within the tracking emails enhances customer experience and maintains brand consistency. Integration with multiple carriers is also a major advantage.
EF
Eloi F.
02/18/2025
Évaluateur validé
Source de l'avis : Invitation du vendeur
Avis incitatif
Traduit à l'aide de l'IA

ParcelLab nous a aidés à combler l'écart d'expérience client et à avoir une vue d'ensemble sur l'expédition.

Tous les points de contact supplémentaires que nous avons avec le client qui aident à offrir un soin supplémentaire au client.
OH
Omar H.
02/18/2025
Évaluateur validé
Utilisateur actuel vérifié
Source de l'avis : Invitation du vendeur
Avis incitatif

Quick and efficient with a user friendly interface.

Very quick with a friendly user interface. Allows me to track many orders and to also check the history of processing with the dates and time. It is even so accurate that it gives you the exact hour and minutes so that I can investigate thoroughly even when time differences are so short. It is really a life saver!

About

Contact

HQ Location:
Boston, Massachusetts

Social

@parcellab_en

What is parcelLab?

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post- purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.

Details

Année de fondation
2015