Orb enabled us in introducing our new pricing and billing strategy for our cloud product. Despite having a dedicated billing team to manage our usage-based billing scenarios, we faced numerous challenges earlier. Leveraging Orb to help with our billing and pricing allowed us to redirect our top engineers to focus on other critical aspects of our product. In our evaluation process, we also considered Metronome, another good product. However, Orb stood out for several reasons for our needs: Stronger endorsements from customer reference calls that we did and additional insights we got from our own network back channels. They did a better job to address our accounting anomalies and edge case scenarios, which are unique to our business. Orb's licensing model offered generous usage limits, and was more advantageous for us compared to Metronome's fixed fee plus variable costs model. Orb also provided support for dynamic custom SQL rules, which address our critical need for dynamic vCPU-based allowances in metering and pricing—a capability that Metronome lacked and we dint get a clear picture of the roadmap commitments for it. Orb initially had gaps in their SFDC integrations and some API limitations, but they quickly demonstrated prototypes during our evaluation and delivered the solution promptly upon us becoming their customer, they worked with us closely to incorporate our requirments . Our experience with Orb has been positive so far. While we have not yet launched into production, we have have gone through a rigourous set of testing and QA and we expect the golive to be seemless.

- Nous avons une meilleure agilité et flexibilité avec notre tarification sur le marché et dans les accords d'entreprise car nous savons que nous pouvons facilement gérer les changements de notre modèle de tarification dans Orb. - Orb est la source de vérité pour toute notre facturation. Cela facilite la compréhension des factures encore en suspens pour les opérations de comptes clients. - Nous utilisons Orb quotidiennement pour vérifier les factures d'utilisation et pour créer de nouveaux abonnements pour les clients d'entreprise. C'était facile à intégrer initialement et la mise en œuvre continue est un jeu d'enfant.

Le produit fonctionne très bien pour des besoins de facturation basés sur l'utilisation complexes et flexibles, et l'équipe d'Orb est très utile chaque fois que nous avons des questions. Ils continuent également à expédier de nouveaux produits à un rythme rapide, ce qui est formidable !