Nous aimons le fait que la plateforme permette des rapports personnalisables.

I loved the people, in particular: I am fond of working with our account manager, Kirsten. She is incredibly responsive to our needs, and was able to help not only getting me to engineers, but also was able to assist in some day to day tasks immediately. The primary Engineers I have been working with have all been excellent: James Boggs - Quick to resolve a problem, not shy about telling you if something is out of his control and requires vendor support (which I like). Willing to troubleshoot live with the vendor until we had the problem resolved. If you're integrating, you want James in your corner. Billy Weisberger - I have worked with Billy a few times, each of them went the same. I provided a clear concise goal, he met them on the first iteration. Great engineer to work with. Andrew Reiser - I have only had to deal with Andrew once, but it was entirely unexpected when he picked up for Billy while he was on vacation for a critical item. Andrew got the information to me quickly, and effectively, and we resolved the issue I had rather quickly & painlessly.

La configuration du système est très intuitive et facile à naviguer. Je peux trouver toutes les informations dont j'ai besoin sur une opportunité, son propriétaire, le contact client et les projets connexes en quelques clics simples. J'aime aussi beaucoup la configuration de nos rapports de service - notre consultante Kirsten a configuré la publication de nos rapports de manière à ce que toutes les tâches et les entrées quotidiennes puissent être imprimées avec le rapport principal en un seul document que nous pouvons remettre directement à nos clients.