The analytics are quite a learning curve, however if you need a meeting or tutorial, representatives are always available and more than happy to go through everything. Communication is great, you can always email and get a response, and everyone is very friendly.

The Mention Me solution is very well-designed and user-friendly. It also provides the access needed to manage your referral scheme on the fly and insight into performance.

lots of different options to run referral programs. built in a/b testing is great. the reporting dashboard in the platform is quite good too. the customer support is very responsive, collaborative and helpful - both in resolving issues and in thought partnership on experiments and performance.